FedEx Office Print & Ship Center

I’m gonna assume that it’s addition of the starbucks to the room that makes this fedex actually appear really lively.
I ship and print from here and I can say, the service is quite fantastic. If you smile and act cheerful, they’ll obviously greet you the same way. They’re extremely patient and you can ask if they have discounts for the month at the desk.
Printing wise, you just go up to the machines to print (which I suspect is why it’s ²⁴⁄₇). Connect USB or phone or whatnot, it’s quite fast. There’s like 5 of the printers.
The only thing is layout is a little confusing? There’s like a desk for shipping, a different desk for mailing, and another desk for just simple purchases. But there’s not always a person attending each desk. But otherwise, good service. I’m in and out for each visit. And you could make a pit stop to starbucks!

I have been to a lot of Fed Ex Print and Ships and this is by far the most efficient and helpful one I have ever been in. The workers treated me with respect, were attentive to what I needed shipped, and we’re professional. You would think that all employees everywhere should act like the characteristics above, but they don’t. This location DOES. Go here if you need to ship,
Package, or even use their computers to print off stuff. You will be happy you did! Also great parking lot, right next to a Starbucks– very convenient.

I came in to find a woman giving an employee named Walter a hug. Walters then fixed a complicated Fedex account problem that Kinkos employees at other locations could not solve. No hug from me, but a shout out on Unilocal for his great help:)

I’m torn between 4 and 5 stars. These guys have saved me not once but twice with very late-​night early-​morning prints. It is super hard to find a 24 hour printer in the Seattle area that will do posters and this location has yet to let me down. They are nice on the phone and coordinate with the independent courier we use to get the job done and delivered. The only reason they’re not getting 5 stars is that they have limited supplies for specialty requests, so certain laminates have not been available, which is totally understandable last-​minute. Can’t express how grateful I am for the fantastic work they’ve done. Alex in particular knew I was anxious about the job and made a point to keep me updated on progress.

As a result of lies and misinformation given to me by one of the employees at this store, I am now being charged several hundred dollars in extra duties on one shipped package.
Customer service was no better, as they were unwilling to work with me to try and fix the mistake that their employee made. They tried to shift the blame onto me and told me that they were unwilling to do anything about it.
I am not pleased with the service I have received at Fedex. I’d much rather continue shipping with USPS. Their service may not be any better, but at least they are usually less than 20% the cost of Fedex shipments.
If you have a package to ship, stay away from Fedex. Their exorbident fairs may have been worth it if they had decent customer service, but since they are unwilling to do anything there is no real advantage to spending an arm and a leg to send a package that USPS can send for a fifth the price.

I will never go back to this store because of how rude some of the employees are. Especially Sue. Very rude and forgets who the customer is. And when I complained to the General Manager he wasn’t any better. I don’t appreciate being lectured or yelled at because I was having problems using one of the machines. They seem to forget not all customers are tech savvy!
Shame on them!

This 24 hours FedEx is a lifesaver.
This location has a lot going for it. Not only is it one of the larger locations that I have visited, but it also has several copiers and a computer workstation area in the back.
We showed up around 10PM on a Sunday night, thankful to have found a 24-​hour store at a pretty accessible location. It was located in a rather large strip mall — which is probably pretty busy during the day.
There were a few customers waiting to be helped and only one employee working at the time. So even though we had to wait about ten minutes to be helped, it was a pretty pleasant experience overall.
The guy that was working there at the time was a little frazzled by having to run around a bit, but he was still quick and courteous with us.
If I ever need a 24-​hour FedEx, I won’t even bother looking for another location. This place was exactly what we needed.

Convenient, fast and open 24 hours! Yeah, I’m a fan of this Fedex Kinko’s in downtown Bellevue! Great for big and small projects, banners, copying, printing, etc. If it involves paper in some way, these people can probably help.
I’ve spent many hours at the Kinko’s in the area but the Bellevue location is by far one of my favorites! It’s one of the largest in the Seattle area with a huge self-​service workplace (5 copiers with small project tables in between each of them) and a large computer rental lounge.
But the feature that is most helpful to me here is the huge work table in the back! It’s seriously HUGE — if I had to guess 5′ x 8′? Great place to work! I can spread everything out, sort it, copy it and file it all on the same table! SO convenient! Not many Kinko’s locations have a work table like this — so if I have a big project, the downtown Bellevue store is the place to go and worth the drive!
This store seems to always be well staffed too– a definite major plus earning that 4^th star in my book! They are friendly, eager to help and very efficient! I’ve never seen a long line at the register beyond two maybe three at the most customers. The store is very clean– the employees vacuum and empty out the paper bins regularly. For some reason though — there’s never any paper towels in the ladies restroom? There’s a hand air-​dryer, sure. But I prefer paper towels and wish the dispenser wasn’t always empty.
On projects: I’ve needed help with everything from digging out that mystery piece of paper that hides down deep in the copier to printing 50 spiral bound card stock booklets that I need by tomorrow! Eeek! No problem, the employees here don’t even flinch in the face of whatever stress I’m wading through at the time — I’m sure it’s part of their employee training — because they all do it pretty much the same: listen intently then jump in and help resolve the issue quickly and in a way that doesn’t make me feel like a complete idiot. Thanks Kinko’s for protecting my bruised pride a bit!
Also a really nice bonus is the Starbucks located next door with an open archway through to the store. So the whole Fedex Kinko’s ends up smelling like fresh coffee (instead of just paper and printer ink.) And that’s a pretty sweet bonus!

Very poor dumb employees service without information do not recommend this place sent a package and they did not give me the information and my package never arrived, and so I had to return

Thank you, FedEx for saving us a decent amount when we needed to ship (using the flat rate) a somewhat larger box to Florida, and on time for Christmas! We were nervous about using you, but it was unwarranted. You were absolutely cheaper than the USPS, and we wish we had used you for all our holiday shipping! We’ll be back next year for sure!

I had to visit to this location 3 consecutive times and each time I was made to wait at least 10 minutes. The ridiculous part about it is that I am 100% sure the employees made eye contact with me, knew that I was behind the counter waiting for help and are aware that I needed assistance. The men who worked behind the counter completely ignored me.
Last Tuesday (⁸⁄₁₉) after waiting 10 minutes an associate named Stephanee finally asked if I was helped. She said that normally there is someone behind that counter. I’ve been there three times and nobody was at that counter. An associate named Zachary was packing a box and was literally 5 feet away from me. I’m pretty sure he saw me but he just kept packing. Another associate (tall, heavy set) was behind the register and I’m sure he saw me too but didn’t even attempt to help me. In fact I think the manager was around the first two times I was at this branch and he didn’t bother to say hi or ask if I’ve been helped or not. He is a dark man, medium height, medium/​average frame, thinning hair… not friendly at all.
Stephanee felt so bad that she didn’t charge for the signs that I had printed. Granted they were only 2 pages worth (under $ 5). I appreciated the courtesy but that doesn’t solve the problem that most of the employees at this branch are unhelpful and un-​attentive.
I don’t recommend others going to this branch especially if they are in a rush.

Closest FedEx store (to me), this makes it very convenient. The staff has always been extremely helpful and patient. This location has its own parking.

I had a lot of boxes to be shipped to my new place in California. The guy helping us was a bit slow and incompetent. He was giving us strange quotes and he spent about 30 minutes wrapping a SINGLE box, only to be told by one of his coworkers that he wasn’t supposed to use that box for shipping. Trololol, what?
We got another helper and she was able to get a much reasonable price.
The flat rate boxes they have here don’t seem worth it. The biggest boxes they have are actually quite small.

Have they hired these employees straight out of a mental institution? It seems like every time I come in, I am forced to interact with complete morons, with rare exceptions, rare …

1. Horrible service. I went at 11pm, not one other customer in the store and we had to wait 15 – 20 minutes while the three employees said «we’ll be right with you» and continued talking behind the counter.
2. Over charging. I requested printing of 8.5×11 with one side color and one side black and white for programs for a memorial service. They made the mistake of printing on 8.5×17. I had to go pick up the papers, take them to a different fed ex location to cut since this location was unable to do it. AND they charged me for the 11×17 price even though that was their mistake. In addition they charged color for both sides and they said they couldn’t change the price, even though I never requested color on both sides.
All in all, don’t go here for anything important because they’ll be sure to mess it up, waste your time, and over charge you.

This review is for their shipping services only. I have no experience with any other service there.
Visiting Bellevue on business and needed to ship gifts without knowing just what options I had. I was greeted immediately upon entering the store, allowed to look around a bit and then asked if I needed help. The person who helped me was knowledgeable and intent on not wasting my time. I had exactly what I needed and was out of the store within 10 minutes, all during the holiday rush season! And I noticed that everyone who entered the store was being treated the same way.

I’m just happy that this FedEx Office is open 24-​hours a day! Because I’ve been here before close to 2300, making color prints, printing 36″ wide posters, getting those posters laminated, and making reams worth of BW copies. I know that when I need to get my paper productions done, and it’s a burning midnight-​oil session, I am going to head to this location!

I felt like I walked back in time. It’s been so long since I’ve gone to a place to make copies!
I needed to do some large format (poster size) scanning and copying — and it was a nice surprise to see that FedEx could get it done. Yeah, they aren’t on the cutting edge of technology but at least I could get it done. If you need to get a digital scan, make sure to bring a USB stick or other memory card (I ended up using the SD card from my camera) so you don’t have to purchase one. No, they can’t email it you. I asked.
5 — 24″ x 36″ b&w copies @ $ 4.50 ea
5 — 24″ x 36″ scans ($ 1.19/sq ft)
Oh, and when you scan it, make sure to adjust the settings so you don’t end up w/​an expensive low resolution scan.
I walked out of there $ 60 bucks lighter BUT at least the sticker shock pales in comparison to the price of the house we just purchased…

I had to order stuff from this FedEx several times for work. It’s conveniently located nearby our office and it’s open 24 hours but… they’re not very good about calling you when your order is ready to be picked up. The last two times that I needed their services, I had to call them before heading over to the store to make sure and sure enough, the stuff was done but I would’ve appreciated a call like they should they would.
They get the job done but they don’t seem to be super good about making more urgent deadlines, unfortunately, so don’t depend on them for anything too last minute cause it’s risky.
The parking lot isn’t that great to maneuver through either because there are often the big FedEx trucks in the way.

If you have the patience of a saint, can do everything you need to do on your own, and every other copier \ printing store was closed then this is the place for you! Otherwise, avoid it or you will either start screaming, like one lady did, or earn yourself a migraine.
Once upon a time this was a great place. I used to go here frequently for high quality prints, so I didn’t think twice when my boss wanted me to go here to print out 90 colored copies of a high quality image file. I planned on it taking 30 minutes. It took me 2.5 hours.
The first problem was the computer I started to use stopped working. The overworked associate offered to refund my money and set me up on another computer. I went to another working computer, aware that one lady was working diligently on some invitations and having some computer problems, and went to print my file. I started with one test print to see if I needed to tweak the colors and what printed out had large black streaks through the paper. I went to the counter and showed it to the overworked new employee and he said «Oh yeah, it does that.» I asked if there was another way to print the file and he pointed me to a copy machine and said that it could. Then he went to help the growing line.
I went to the copy machine area where a young guy pointed out the copy machine in question and I inserted my USB drive to find the machine didn’t print the file format that I had. I became irritated since the overworked associate saw what kind of file format I was using when I was having problems with the computer. An older guy tried helping me out, but he was in the middle of another project and he asked the younger guy who was standing by to help me since he was just staring off in space.
The younger guy took me through the same exact process I had already gone through with the nonworking computer and the malfunctioning printer despite me telling him it didn’t work and I had already been through this. He was more interested in talking about video games. When it printed with black streaks he seemed amazed and had no suggestions except to go back to the main counter and talk with the manager.
The assistant manager had a small crowd in front of him. There was one lady who was just trying to pick up one 8×11 picture that was supposed to be ready by 11:30 AM and she didn’t get it until 2:00 PM. The lady with the invitations grabbed the young kid and started yelling at him because she got so frustrated since she had been standing there for an hour just trying to find someone knowledgeable about their paper selection and an older gentleman who was picking up business cards also expressed his frustrations.
The assistant manager eventually helped me, but I couldn’t get over the five people who stood behind him not helping a single person in this growing mob of unsatisfied customers.
If you insist on using a Kinkos, go to the one in Tukwila. I hear better things about that one.