I have shopped at this location for over 15 years literally since high school my whole family has used them for prescriptions flu shots photos EVERYTHING. but with new renovated interior comes new policies. BUYERBEWAREATTHISLOCATIONYOUARENOTHINGBUT A NUMBER. my x boyfriend bought some impulse buys picking up a prescription for my five year old trying to be helpful I tried to return these items knowing I had no receipt completely fine with store credit JUSTLIKEEVERYOTHERSTOREONTHEPLANET only to be denied. No store credit no exchange for items of equal value(toys my five year old would actually like) If there is no phone number entered when you purchase an item you will be denied for any return. Gift or not they do not accept returns without a phone number. Save time and headache go to the CVS at chimney rock and bissonett they may not be as pretty or expensive but they really are closer to the corner of healthy and happy.