Sakura Japanese Steak & Seafood House

Service is always great for a chain. Never an issue with this restaurant. Shocked at low mediocre rating.

Your paying for atmosphere and this place is in need of a facelift. It’s all about the show of fancy knife-​work from the chef. Tasty food although pricy for what you get. For a special occasion it’s priceless to have shrimp flipped into your food hole. Onion volcanos are cool too.

Good place to catch up and just hang out with friends. Japanese steak houses are very interactive and the chefs make it fun. The food was pretty good and if I came again I would probably order the same thing — tofu dinner. Unfortunately the tofu was insanely soft almost mushy because it wasn’t cooked long enough. They also cook the vegetables in front of you and all together but our chef did not divide them up well so I hardly got any vegetables besides the onions. It was the kids birthday in the party next to us and our sever looked at they like they were crazy when they asked if they sang to people and even replied” I’m sure you an sing to him”
The portion sizes should be bigger for the prices they are charging.

Honestly, my favorite restaurant. I’ve been going here since I was about 1! We know the head manager, because we go there so often. The service is pretty good. The cool part is that your food is cooked right in front of you! My favorite is the filet minon, with fried rice and yum-​yum sauce. It is actually called yum-​yum sauce! They also offer sushi, and appetizers of soup and salad. Also, it’s a great place for birthdays. I had mine there twice!

Been to several of this style of Japanese Steak Houses. We went for a birthday. It was OK at best, but then when you add the price tag to it, you really are let down.
First, the chef were not entertaining. a couple of flips and a few bangs but nothing to write home about. I have been to steak houses in which they go out of their way to perform and almost have a contest with the other grill. Lets face it, the reason why you accept the marked up food price is because you know you are paying for the show.
Then lets talk about the service. Our party of 6 ordered 4 drinks from the bar. Each of the drinks came out a different times and we had to remind the waitress that we still did not have one of our drinks half way through the meal. One the the first rules in the restaurant business is to bring the drinks early. Chance are the customer will finish it before the meal gets started and will order a second round. Well they missed out on that sale.
Anyway,
Will I go here again… if someone is paying my way or I get a gift card, but not if I am paying the bill…

I was very disappointed with the service. We were there about 9 minutes before anyone took our drink order. The place was pretty much empty. Then another family of 4 joined our table, they were waited on immediately. Once drink orders were brought out the family of 4 were served first. This agitated me to the point of tears because I felt it was racially related. I respectfully brought it to the servers attention. She pacified me saying no it’s not and it was a oversight not intentionally. I go back to my table. Again the family of four order was taken first, then it’s cooked first and our food was handed to us last! I go up to the host and ask for a comment card, he informs me he is the owner. Again I respectfully express my concerns telling the owner how I feel. I did not ask for anything free I wanted to be HEARD and he was not even trying to hear me. Constantly cutting me off letting me know he was from Korea and they are not like that. I explained to him you may not be but as the customer that is the perception I am getting. Feeling completely dismissed I was resorted to tears yet again. Went back to my seat, where my order was cooked well done after slowly saying to the cook 3 times I wanted medium RARE! On top of that we were both served the wrong drink. My experience here was horrible. I feel the staff and the owner are not African American friendly and completely dismissive of my feelings. Not once did the owner attempt to make the situation better or serve us first since we had been there the longest. I will never visit this restaurant again.

The food has always been very good there. Prepared fresh right in front of you and the chefs are always fun to watch and very friendly.

We usually eat out on the weekend and when we’ve exhausted all other choices… this is THEE place to ate. I LOVE eating here… and you get yummy leftovers too!
Even though it could use a much needed face lift but the staff is friendly and the food is good.
One of my favorite go to places!

Who doesn’t like dinner with a show to entertain? If you are a fan of Hibatichi and are not in a rush, check this place out.
The food is good and the show can be entertaining at times. (Entertainment depends on how into the chef is into performing and the level of excitement the people whom are sitting with you have).
The sushi was fresh and tasted great. The chicken was good and the ribeye was cooked to my liking. My extra order of shrimp was delicious. The soup and salad that came before my entrée was good as always.
I’ve been to Sakura’s many different times but at other locations throughout MD and VA. Always nice to visit this chain and even though you’d expect the same from all locations it really does depend on the group of people and the chef you are dining with since they are the one’s to either bring you into the entertainment or leave you sitting by the side to just watch.
Thank you for reading my review. This review is based off of my personal experience and opinion.

Been here many times during our last visit my daughter is a vegetarian ALWAYS orders the vegetable plate dinner. Her meal has always been cooked first before any meat hits the grill this time the chef cooked meat first then cooked all of her veggies without cleaning the grill. Went and spoke with the «OWNER» Jay about this situation he was so rude and was refusing to remove meal from bill even though my daughter didn’t eat anything on her plate. Jay informed me I was suppose to tell the waiter she was a vegetarian never before have we ever had to tell the waiter or cook of this situation and we have eaten here numerous times. Jay who is suppose to be the owner stood in the middle of the restaurant fighting with me in front of other customers. Jay is very unprofessional and I’m sad to say this is one of my favorite places to dine but after this experience I will not return.

Been here many times since it opened but came back in today for my sisters birthday. I don’t think I have ever had bad food here. Simply put, the food is incredible. Yes, it is expensive and probably over-​priced, so I’ll knock off a star to keep it from being perfect. Otherwise, come here if you’re looking for a fun experience and awesome Japanese cooking.

Pretty typical hibachi. I personally like Kobe’s food better, but I liked the chef who made our food her at Sakura better (better meaning he was more entertaining) The service was good, nice waitress. Overall nothing to write home about.

Not a bad experience but I have a few suggestions. Jay needs to hire staff other than High School kids. Sorry (Jay) you might have to pay a few more bucks. Also, why is the food so expensive? Kind of ridiculous if you ask me. People are seeking value these days… this place doesn’t necessarily deliver good value.

Took my husband here for his birthday because whatever daddy wants, daddy gets. The waiter was incredibly nice and we didn’t have to wait to be seated. They even adjusted one of the sushi rolls to accommodate my tastes, not a big fan of the spicy tuna so they made it with regular, not that big of a deal but they didn’t have to do it. My husband even got a free desert for his birthday. Great experience although a little pricy, almost 100 for the two of us!

I would also give negative stars if I could. The chefs, sushi, and servers are great, the food is ok, but the management is horrible. Jay the owner is incredibly rude and mistreats his staff, it’s some of the worst service I’ve ever seen. The wait is always too long and the food is overpriced. The servers work very hard but there isn’t enough staff it seems and the overall experience isn’t very organized during a large birthday party. I used to love the fried rice and salads but I’d rather go to another location to get it.

If I could give this Sakura location negative stars, I would.
We’ve eaten at this Sakura for every birthday and every special occasion for years. At least 5. We have probably spend thousands of dollars here. We’re good customers, loyal and tip generously (18−20% on a $ 300 bill isn’t easy but we do it) we never cause a ruckus, we don’t ask too much of the wait staff. We just like a place with good food to celebrate.
We’ve had NUMEROUS horrible experiences with Jay, the alleged «owner» and tacky dressing host. The first ever run in was when my father asked for his rice in a bowl, and Jay came out and yelled loudly about how they don’t do that because its hard and they’d have to specially train their chefs to do it and do extra dishes. Restaurant Ownership 101: don’t raise your voice at customers while they are just sitting there calmly. Restaurant Ownership 101a: don’t yell about how lazy you are
After that, it was all downhill. After dozens of food experiences where our entire party was disrespected by Jay, or wee witnessed him verbally abusing his staff as well as other customers, we’ve decided we’ve had enough. During our most recent poor experience, my mother said something to the waitress about his attitude, and her response? «I hear that A LOT»… Last night after the final straw, I asked Jay where I could write a letter of complaint about his disrespect and he loudly told me to «Take some chopsticks, call the numbers on the back — my name is Jay, that’s J A Y… Jay» and then told made it clear he didn’t care if we never came back again, and in fact would prefer it.
From now on, the only establishments that get my hard earned dollar are those who want it.
Kobe, another Sakura location, or Benihana are worth driving to for good hibachi owned by classier people.

Nice food. We had a friendly chef but he wasn’t as entertaining as some of the others. Other chefs were flipping things around and such, and all we got was the onion volcano.
Not sure its enough to want to switch from our normal Japanese steakhouse.

Jay is unbelievably rude, overbooks for reservations and when you check in he doesn’t mark it so that when you ask when you’ll be seated, its your fault for being late. I will never go back. awful service and so rude. We made reservations for my birthday and I waited 10 minutes right by Jay to tell him we were there. When he finally acknowledged me, he told me we would be the last to be seated because our party was 10 minutes late. Yes, because I was ignored and passed over for over 10 minutes (I’m always earlier than my reservation). The place was swamped and I asked what time we would be seated and he said the others waiting had the same reservation time and we would be after them now. It was such a terrible experience. And apparently he’s the «owner» HORRIBLE!