Hill Country Pediatric Dentistry- Bee Cave

I brought my girls to HCPD after their first dentist stopped taking our insurance. I was sad to leave their first dentist b/​c my girls loved them and he and his staff had been so wonderful, it seemed. Well, I was very, very lucky, b/​c he had been missing bad decay that my girls had accumulated over the years. What a wake-​up call!
Dr. Manshadi was incredibly patient and understanding with me and the girls (who were 4 and 7 at the time). He and his staff did a fantastic job with my very anxious 7 year old, who had 4 cavities filled and a tooth extraction. Not to mention a very anxious and guilt-​ridden mother.
The only problem we encountered was this: despite heroic efforts, he wasn’t able to treat my 4 year old without GA; she was too squirmy. He tried repeatedly and didn’t charge me, and was being responsible by «not starting something he couldn’t finish». He suggested doing the procedure under general anesthesia, however we decided to see if someone with more experience could do it and found someone who was able. I don’t blame him for this at all.
As for the review where the person said Dr. M found lots of cavities and then another dentist said there were none, I would recommend a third opinion. In our case, the tooth that was extracted from my 7 year old was visibly in terrible shape (in fact, I had asked the prior dentist about what looked like decay to me and he said it was just discoloration!!!) and my 4 year old had to have an emergency crown put on her tooth during her procedure b/​c the dentist showed me that the decay went down to the root (this wasn’t visible on any xrays, only once they started drilling). I understand that no parent wants to hear this news and put their kid through the difficult procedures, but it’s much better to catch it early.
So, Dr. Manshadi has my complete trust. I think he is cautious and thorough, and handles even difficult patients with kindness and great care.

BEWARE! Took my 4 year old for a cleaning in September 2014 and the dentist was adamant that my soon had 7 cavities to fill right then! I looked at the xray and questioned him and he then admitted that it may have been a shadow.
I waited to post this review until we had seen a different dentist for another cleaning and his exam came back with NO cavities.
Any pediatric dentist that is going to drill for SEVEN cavities in a 4 year old without being totally certain is going to get bad reviews!

My 4 year old son had his first dentist appointment in September and it went very well. The staff were helpful, informative, and courteous and my son was treated very nicely by all. The exam and cleaning went well and we enjoyed the decorations. Dr. Pothuluri did a great job with him. We will continue to come back.

I called to set up an appointment for my son and the person I spoke with was fine to deal with. She told me the days and times that were open and I selected Thursday morning. I was under the impression that when she said Thursday that she meant the Thursday of the current week. When I arrived at the office this morning I told the girl that I had an appointment that morning and she told me to hold on and she went in the back. Then another women came out and this woman seriously exuded a defensive vibe; before she even spoke a word. She told me «we didn’t make you an appointment for today you’re wrong». I was very confused and told her as much but all I got in return was rudeness and zero effort to find a resolution. I suggested that it could have been a misunderstanding and could it have been that the appointment was for a different Thursday and could she check and see. WOW did that make her pissy and she begrudgingly looked and found that it was in fact for the following Thursday. I took the whole thing as an honest mistake where as she took it to a whole different place. I truly do not understand why she was so insanely rude to me because I wasn’t giving her any reason too. For my son and I it was a good morning and he was being very agreeable. Which is no small feet for a 7 yr old autistic child who last time he was there had 4 teeth pulled. He was so afraid to go back to the dentist and it took so much for him to get up the courage to walk in to that office. After hearing how rude the receptionist was being to me he told me he didn’t want to go back. He’s afraid that the doctor will be mean to him the same way the receptionist was to me. This is a perfect example of why it is so key that front desk staff is friendly. I’m not going to get in a war to try and get him to go back there I will be finding another dentist office instead.