this place is just straight up weird… felt like i had a bunch of eyes on me at all times… no clue how many workers are hiding behind those walls. unfortunately, its one of the only places within walking distance to my work. if you do go, bring cash! they have some convoluted system of when you pay with credit/debit that ultimately will charge you nearly $ 2. the food itself was alright, but just the experience there not worth it… seems like something out of a rob zombie movie.
John C.
Classificação do local: 1 Naples, FL
Went to a friends house nearby stop to get a meatball sub, on the way home. Besides being treated like a POW I started eating this up in the car if they want to retrieve it it’s on 128WORST meatball sub i’ve ever had , not proud to be an Italian anymore
Ron L.
Classificação do local: 1 Middlesex, MA
Walking into this place is about as friendly as entering a Russian gulag. Handful of miserable hags working behind the counter and at the register. No hello, no thanks, no greeting of any sort unless you count«What do you want?» as a greeting. If the food was any good I could at least tolerate the salty locals who run this dump. There are definitely better options out there.
Kathleen B.
Classificação do local: 3 Billerica, MA
What I like about this place is, the prices are reasonable, the food no worse, and I know I will get in and out in under 5 minutes. If you don’t think that is enough to patronize them, try DeAngelos, Quizos or Subway when you are in a hurry. You will spend a third of your lunch hour ordering and waiting for your food at these places. Sun Valley is a life saver when time is short. Don’t even attempt to make eye contact with the staff – they are true ‘sub nazis’ and besides, you are holding me up!
Matt T.
Classificação do local: 1 Woburn, MA
How has this place lasted 35 years? The Italian sub I ordered turned out to be a «4» on a 1 – 10 scale(low-grade cold cuts, not very much food in the sub itself). But the much bigger disappointment was the service. The sandwich makers and cashier barely made eye contact; the cashier was clueless as to what qualified as a #3 special(Italian sub, chips, drink); and she had the demeanor of someone definitely not happy in her job. It felt like customers were more of a necessary nuisance to her than anything else. This is not a happy establishment. I’ve seen more more smiles at funerals.
Nicole B.
Classificação do local: 1 Burlington, MA
Terrible. I tried this place for a quick lunch since it is close to my work. I got the meatball sub and it was really bad. It is listed as a hot sub, but it was luke warm at best and they didn’t toast it. I asked for cheese, which was an extra charge(really?) and it wasn’t even melted since the meatballs were cold. The meat was boring and unflavored, the sauce tasted like canned tomatoes with no spices or flavor of any sort. Really, it was one of the worst meatball subs I’ve ever had. I’d rather go to Subway. Skip it and just drive into Bedford. Also, I don’t really care about the service when I’m getting a quick bite. They weren’t really friendly, but they weren’t rude. But I will not go back for flavorless, cold food.
Chrisitne G.
Classificação do local: 1 Westford, MA
Cashier needs to go, she is RUDE, RUDE, RUDE!!! Every time I leave that place I say never again… today was the final straw… never, ever going back! I can deal with the less than friendly people behind the counter that take your orders but the cashier should at the very least say hello to you. Nope, never, no thank you, nothing. Today she didn’t give me the right amount of change back because she was to busy swooning over some guy getting the town gossip that she couldn’t be bothered with me and then when I finally got her attention to tell her I didn’t get the right change back I had to explain to her why I didn’t because she insisted she did and then she said«WHATEVER» and practically threw the two dollars back at me. It’s just not worth it. There are other places in town.
Kevin D.
Classificação do local: 3 San Diego, CA
The food was pretty good(steak and mushroom sub), and I really enjoyed it. The would have had a 4 star for the food. However, Like a lot of other commenters have posted, the wait staff seriously are ‘sub nazis’ and surly. If you’re willing to overlook/ignore the staff at lunchtime, go, if you’re someone who takes great offense at rude restaurant staff, stay home
Steve m.
Classificação do local: 1 Winchester, MA
They should rename this place Miserable Valley Subs. The employees are impersonal and the food plain sucks. Bring your $ anywhere else.
Eric C.
Classificação do local: 4 Waltham, MA
Really I would give a 3.5 stars but that isn’t an options. I just tried out Sun Valley today even though based on the reviews it looked like I should be running the other way. As for the rude comments, yes I can see how people would say that. The lady behind the counter making my sandwich was fine. The lady ringing me up, was definitely rude. She was talking to someone else there and the only words she said to me was the price of my order. No hello, thanks, nothing. On to the food. I got a sloppy joe sub. I actually saw one of the reviewers mention that and I got excited. The sub was good. I got a large and it was packed with sloppy joe. The bread was fresh and soft and it was only 6 bucks. Not too bad. So overall, if you can’t deal with going somewhere and them not being overly nice to you, then don’t go here. But if you just want to get a sub that is cheap and pretty decent, I would recommend. I base my sub places on how good a steak and cheese is so next time I go I’ll order that and adjust my rating appropriately.
Damaris S.
Classificação do local: 5 Redondo Beach, CA
The people there are actually awesome to work with. They’re generous with the contents in the subs and OMG the bread they use is addicting. I’ve had no issue with them. I’ve used them twice for catering brown bag sub lunches for groups of 150+. Everyone raved about the subs! Great customer service and reasonable prices.
Larry H.
Classificação do local: 3 Waltham, MA
Did you watch Diff’ ’ rent Strokes as a child? How did you feel when you found out Gary Coleman was guilty of Assault for punching a woman in the face? — Welcome to Sun Valley Subs… My coworkers call this place Surly Subs. If you come here expecting big smiles and small talk you’re in for a serious shock. Everything you know about typical customer service, toss it out the window. You’re in their world now, and in here, the customer is never right. Some of the most morose personalities in all of Bedford all under one roof. If you don’t believe me, try to use that ATM machine without understanding which half of the receipt they want. Oh, you laugh, but if you’ve never used it and you need to then we need to sit down and prep you. There are steps to be followed brothers and sisters and you better understand the procedure or prepare yourself to go full-on, thumb-in-mouth, fetal position in 5 to 10 seconds. You laugh? k… As far as the food goes, it’s your basic sub shop. A tiny little joint about the size of a 2 car garage. They know you can’t figure out how things in the real word work so they have setup a couple of movie theater lines for you as you first walk in. Once inside you have about 4 feet before you are at the banker style counter where you place your order. Don’t worry the cutouts were put in for YOUR protection. For me, it’s fine. I pride myself on being a people person and I enjoy the challenge of making the staff laugh. I know they are not happy having to deal with the customers, I put that in my back pocket, figure out my order ahead of time and don’t stray from the plan. One of the things i really enjoy is that they have specials each day that are not too common in this area(Monday=Sloppy Joe Sub day, Tuesday=Taco Sub day). They also have a day where they sell a turkey dinner plate. There’s not too many places that sell Sloppy Joe subs around here. They are cash only, but they do have a unique ATM in the store. It spits out a receipt that you turn in for cash at the register(you turn in half the receipt, make sure it’s the correct half). I’m not sure you could come in and use the ATM without buying something. I guess, technically you could, but I wouldn’t be surprised if it’s your last visit. I’m laughing right now envisioning someone trying to plan this out. Like the baseball that goes into the neighbors yard with the big dog that everyone is afraid of. Have one of your buds run a distraction while you get to the ATM. Good luck!
Paul W.
Classificação do local: 1 Cambridge, MA
We like to call this place Grumpy subs. Where you go to meet unhappy people and give money to people who seem like we are making their life miserable by making them work. Sandwiches aren’t bad but I avoid the place if I can. I go to see how grumpy they are when I place an order for entertainment.
Cory P.
Classificação do local: 1 Somerville, MA
Located right off of the base I used to work at, Sun Valley Subs was always my lunch stop on Mondays when the base commissary was closed. I would always get the same thing: cold turkey sub with mayonnaise, cheese and onions. I never really had a problem with the food the first few times but the more Mondays I found myself there the worse and worse it got. Mayonnaise stated tasting older, the meat got slimier; it just got bad. After about the 4th «downfall» visit I stopped going to Sun Valley and just opted to get a sandwich at Starbucks instead on Mondays. Another co-worker of mine ended up at Sun Valley and got some of the chicken fingers, not very good from what they told me. I never understood why the food went from okay quality deli sandwiches to just awful food, it all seemed kind of sudden; new management maybe? The other issues I had with Sun Valley were very unfriendly //rude staff, bizarre use of a receipt system in order to use my credit card and an overall feeling of «dirty» in the actual building. It was a good fix for a little bit but Sun Valley Subs is just another example of a deli that is far below the standard; don’t waste your time.
Dave F.
Classificação do local: 1 Melrose, MA
Run, don’t walk, AWAY form this place. Overpriced, rude(they make fun of customers right in front of them), the food is standard and can be awful at times(wilted chicken fingers). The only plus is their location. Pack a lunch instead.
Tiff D.
Classificação do local: 2 New Orleans, LA
SUBNAZIS!!! 100% RUDE. Ya its convenient for lunch since there isn’t much else around here but they’re subs are not fresh, overpriced, and the service sucks. tiny little place with no seating. The only thing I give them an extra star for is their chicken salad is pretty good. They only serve it on Wednesdays though.
Kara J.
Classificação do local: 2 Somerville, MA
Quick and easy but one of the worst steak and cheese subs I’ve ever had. Not TOO bad for $ 6 but I couldn’t find any cheese and I asked for marinara sauce on it and there was maybe two dollops of it! I wouldn’t recommend.
Ann C.
Classificação do local: 3 Boston, KY
this review is strictly based on one item: one of the best steak and cheese with hot peppers at 4 dollah and fiddy cents! the line can get long during lunch rush hour so watch out but they have 2 cashiers to accomodate that. :)