CVS pharmacy

Decided to come here since I did not feel like making the drive to my usual pharmacy. This visit reminded me WHY i stopped coming here. I work customer service so I know its hard to keep a smile on your face or come across as «happy» when stressed out. So I was willing to overlook the crappy service/​attitude and pretend I didnt hear the conversation between the pharmacist and techs which clearly sounded like they are either understaffed or they really need to work on getting their chit together. What I did have a problem with was that the pharmacist called me over and had no problem discussing what I would consider private information (in this case the name of my medication) and the issue in front of 2 complete strangers (i was standing right next to one of them so it felt like she was part of the conversation). He made no attempt to use his «library» voice or bring the volume down just a tad bit. And of course his annoyed attitude didnt help much.

This is the absolute worst Pharmacy I have ever been to and I am 53 years old with 4 children. that’s a lot of Pharmacy. They are extremely slow, and make one error after another. Recently I waited 1 hour in the store, after calling in to be sure my prescription was ready, only to find out that they didn’t even have the medication in stock. Seriously, that happened. Most recently though they are filling my prescriptions and putting the wrong doctor’s name in the prescriber field. This is causing issue with my FSA account because the doctor and the medication don’t match. I would stop going there except for my only other alternative that is close to home is Walmart, which is almost as bad.

I love this store. Always clean, friendly, and helpful. The pharmacy staff are very invested in their customers and always go the extra mile!

*This is only reflective of the Pharmacy itself, not the store*
When I dropped off my Rx, the pharmacist yelled at me from the window instead of using the intercom (I was in the outside lane). So she’s yelling out my personal information for all the world (and especially the person in the lane closer to her) to hear. So not cool.
I come back to pick up the Rx and they want to charge me $ 300+ for a one-​month supply. I told them «heck no», went home and looked it up online, and it should have been $ 100 max, according to my insurance agent. (It ends up being cheaper to do it with a 3-​month supply, so I call my Dr. to change the scrip and he tells me that I need to bring in the original Rx that I gave to CVS).
Four pharmacists behind the counter and one customer and I walk up to the pharmacy. (I had to go inside because I didn’t want passersby to hear my social, phone number, age, and shoe size.) They help her right away and then go back to their business. I literally stood there for over 5 minutes waiting for someone to even acknowledge me. When they finally did, they had a hard time figuring out what it was that I was needing. Just the original paper Rx, not that hard. Thank goodness it wasn’t a dire emergency… I could have died!
Will not ever return, which is sad because I live around the corner.

I love this branch. The pharmacists are great. The manager, Brian, is nice. Taylor, a nice young man who works up front is very helpful as is everyone I have ever encountered there. It’s a great place to shop.