V and V Nail and Spa

I walked in for a pedicure. I was seated and they started my standard soak. Time goes by… manager indicates i will be tended to soon.45 minutes later, unattended, I let let the manager know that I am leaving… she’s
confused…really? This use to be the upscale Nail salon. I’ll never go back!

I had my nails done at a different salon and had decided to have the polish removed. The owners husband asked me where I had them done and I told him. He then made a big deal about how he minds his own business and doesn’t have time for other salons? I have NO idea why he responded that way. All I wanted was to have my polish removed. He left some residue on two fingers and I was nervous to answer any questions from him because he was so defensive and rude.

The nail techs are good. The last tech cut my cuticle too high but at least she apologized. Her glasses had so many water marks on them I’m not sure how she could see. I actually feel sorry the techs have to work with the lady at the counter. The husband and wife working the counter could use some customer service training. I walked in last night and said I had 2 gift cards and was told my daughter could have the mani and pedi for $ 25 and I wanted a manicure. The lady said ok and sat us down. We waited about 10 minutes and after I was done and my daughter finished her pedicure, the lady said that the price for my daughter was $ 45. I said oh I thought $ 25. She said your daughter is 12 the age cut off is 11. I said well my husband gave me the gift cards and specifically told me that he was told the price of $ 25. My husband would not know this info unless he talked to someone about it. anyway, the lady went away and came back saying she helped my husband and they didn’t talk about the price of children. She also said that he didn’t tip. I asked her how else would he know such info about a child mani and pedi? I asked her if she thought my husband was lying to me? I corrected her and said that he did tip $ 10. I couldn’t prove it because the charge was pending still. However, she said told me I was wrong that my husband’s card was only charged for the gift cards and not the tip. I asked her if she was saying that my husband is lying. She said a miscommunication. Well my husband bought the cards from a man (the ladies husband) that told him the price changes start at age 12. My husband also tipped $ 10. The lady lied and was rude. Never returning.

This place used to be my #1 place to go to. Last time I went I got solar ger, which is supposed to last atleast 4 weeks.
Vivian did my set she did a terrible a job. She was in a hurry to finish them and they looked absolutely terrible. She was not gentle at all and my nails hurt.
To top it off, a week later my nails started chipping and falling off. Overall, this was a terrible experience, and the girls at the salon constantly talked in their language which made it super awkard. This place deserves 0 stars!

I’ve been here a couple times and normally don’t have complaints but after the last I probably won’t go back. I walked in and they were pretty busy but they had me go right to a chair and filled it with water for a pedi. I sat there for over 45 minutes. I understand waiting but tell me I’m going to be waiting a while and not soaking my feet so long.
The nail tech was nice and friendly till it came time to paint my nails. I only wanted a sparkly top coat on one accent nail and she laughed and told me sparkles on all or none. I had to repeatedly tell her that was what I wanted and I’ve done it before. Completely uncalled for in my book, they’re not her nails and you don’t laugh at the customer because they want something different. Then she had me pay before I was fully done and she became short and not so friendly when she saw her tip (or lack there of) reflected her rudeness.

Excellent service. They can take you in right away. Plenty of staff to take good care of you. I’ve come
Here many times and TRACY is my favorite! My top go– to place for nails. Thank you Tracy!

Updated review:
I’m new to the area, so I had to find out which place would be my «go to» nail salon. I had to endure horrible results from various other salons in the area, which sucked because they in fact had great Unilocal reviews. This place I first thought was consistent, but now I’ve changed my mind. The last 5 times I’ve gone, my shellac manicure only lasted 2 days before peeling and chipping off.
What I like about the place is that it’s big, clean, there are many workers, the massage chairs are decent, and they offer complimentary beverages of your choice * including wine :) The color selection is standard, and shellac has a very minimal, basic selection of colors. The kind they use doesn’t require excessive sanding down to remove, and comes off easily with acetone. Thus my nails have remained strong and healthy. I appreciate that they don’t try and push other services on their customers, as has been my experience before at other places. However, I do wish their standard pedicure paid a little more attention to detail, like with a better scrub or perhaps paraffin.
This place can get busy, and therefore I would recommend going in with an appointment if you are short on time. I noticed people complained about feeling rushed, or feeling like the staff wasn’t friendly. I can see how people say that. I know these ladies work under some pressure at times, but I’ve observed plain and simple rudeness to their customers. Personally, I’ve always felt they have been friendly with me, and time efficient, with mostly good results. Once, I had to wait because they were so busy, and I felt ignored, so I left. Another time, the owner lady asked me to write a good review on Unilocal and Google plus, which I did, but I was turned off that I was asked to do so.
Overall, I’ve given this place a fair chance by going multiple times, despite increasing inconsistency in their attention to detail, and in the durability of my shellac manicure. I don’t know why it has decreased in quality, I was thinking maybe they over-​cook the shellac on my nails, by making me use the light for three times in a row, per coat. Either way, I’ll be going to a different salon. I’ll be willing to go back here if I’m desperate, and give them yet another shot.

Its convenient, but they are not consistent or anywhere over the top. My shellac lasted less than a week, and this place charges A LOT. We got 2 gel manis and 2 gel pedis. One of which was awkward and uncomfortably done under the mani table. My nail prep was weak, skimping on the drying stuff prior to the base coat and not a lot of prep around the base and corners (where it lifts off first of course). No wonder it lifts so fast. Not impressed and we wont be returning.

Okay so I have heard good things about this place. And it’s close to my house so I thought I’d check it out. I walked in on a Sunday and it was super busy. Which I figured was a good thing. I waited about half hour. Half that in a chair. I didn’t mind. My pedi was great and polish is still looking great two days later.
Well for the mani that’s a whole different thing. She was a older women. So I figured she has lots of experience. I got a white top shellac mani. The thing I found strange was the way she did it. She did two coats of clear which both went under the light for a short time then the white tips she did with regular nail polish and then once more layer of clear shellac over it. It looked great after but the next day. Monday. The tips were already starting to peel off. And now Tuesday, every single finger, the polish is coming off. The white on two fingers is already off. I have never in my life had this happen. And spending 55 dollars total. 65 after tip, I am going to go back and get it redone. A color this time. And it better be for free. I’m hesitant though because I don’t want it to be ruined in two days again. Wish me luck.

So I use to go to v&v ALL the time, for probably 4 – 5 years off and on and I have never had a problem there and have always been satisfied, until today… «Vicky» did my nails today and although the shape is pretty good and the color is good, I have never been in so much pain while getting my nails done in my life. It first started off bad cause she could not grasp anything I was saying or asking, then when it came down to using these two different tools she was pretty much shaving off layers of skin and burning it from the sander tool. When she started cleaning under my nails she was pressing so hard into my skin under the nail that I was worried she was going to pull my skin from my nail! Overall the place has been great but today was a terrible experience, i would stay away from Vicky if you don’t want to suffer like I did today.

I had a bit of a mixed experience. The staff were helpful and quick, and I was seated less than a minute after coming in. I didn’t feel rushed at all, like other reviews have said, and the nail tech was mostly friendly. I got a Shellac manicure, and it looks really good so far. She really took her time with it and made sure it looked good. I’ll update if I have any issues with it, but so far I’m happy with how it turned out.
There were a few odd things, though, that make me question whether I’d return. First, I had a little bit of nail polish left on my nails, and instead of removing it with acetone she filed it off with a file. I could see it scraping my nail (the nail polish I had on was not Shellac, by the way – just normal nail polish). After the hand massage before she started doing my nails, she asked me to go wash my hands. I’ve never experienced that before. What’s the point of putting on lotion if you’re going to wash it off? Every other place I’ve ever been has just cleaned the nail part with alcohol before beginning the manicure.
The weirdest part was my nail tech told me in the middle of my manicure that I needed to get an eyebrow shape too. I was pretty offended by that. Not that it matters – that would be inappropriate to say no matter what – but I just recently had my eyebrows shaped and I maintain them at home. I’ve had nail techs try to upsell before of course, but it’s never been specific and targeted at something they think is wrong. It was clear she was saying my eyebrows weren’t good, and I REALLY didn’t appreciate that. I’m here to feel good, not get insulted.
I’ll probably go back, but any more comments on the issues they find with my face and I will not be returning again.

After two days my shellac is already coming off. Feels like a factory with 20+ tables, quick, sloppy job. Not worth your time or $ 25.

Major disappointment. …made a reservation for 3… had to wait 45 minutes… pedicure was mediocre. …nothing extraordinary. .felt rushed… totally understand being short staffed due to illness… but did not appreciate that we waited longer than the actual pedicure and one of us has a nice scab from an rough pedicure. …not coming back.

So far they’ve been great, I made a reservation for today, and had to call to change the time. The time I wanted was busy so they asked if I would mind coming in 30 minutes later.
I’m taking my mom (for mother’s day), my sister, and niece, we’re all getting pedicures and I’m really excited!
I’ll post more thoughts after going in and seeing how it goes!
They were right on time getting us in! Fantastic selection of colors are available (including my favorite color that I almost never find). Offered us drinks, and started right away.
Natalie is doing my nails and she’s very kind, and gentle with the cuticle clippers! This is a great experience.

Went in yesterday for the first time. Had a pedicure and had a full set of acrylics put on. The gal was friendly at first and very chatty during the first half of my pedicure, then suddenly was unwilling to chat. She was completely silent the entire time she was doing my fingers.
Overall, I am pleased. The salon is clean and well maintained. The staff in general was friendly. Just would have been nice to have not been made to feel like I was imposing on her time.

I have been new to the neighborhood after buying a home here six months ago. I used to change nail spots depending on where I was the day I decided it was time for a mani/​pedi — thus I wasn’t committed to one place and hadn’t found one place that I loved completely. After trying this salon though, I will never go anywhere else. They offer wine, soda and tea upon arrival (hello lush in me, white wine yes please) and have the most shellac color selections I have seen — very important for my ever changing moods. I don’t have to request a specific person as all the nail techs I have seen do an excellent job. The massage chairs are good and the services provided are reasonably priced. I am so glad I found this place and don’t have to drive farther than five minutes for my nails and toes to look glamorous and gorgeous always!

If I could give no stars, I would. I went in with my sister, who was in town for a week, to get our nails done. I just needed a color change and a pedicure since I got my nails done a few days before somewhere else. I wanted to sit with her and get a pedicure while she got one just without painting my nails. Just the soak, scrub, and massage but this was a huge deal to them even though they do they same for men all the time. They were very rude to both my sister and I. Then on my nails the lady did a horrible job on my design I had to keep asking her to fix it and she kept giving me attitude. It’s been a week since I got shellac and it’s already peeling off. I will never go back to this salon.

Pros: good colors, comfortable chairs, and easy to get in on short notice
Cons: sometimes left at pedicure station waiting for 10 – 20 mins, massage is overdone on shins– who needs a massage on their shin? No massage on feet, rushed, no attention to detail, insist on cutting nails in a damaging way.
Not coming back.

Came here on a referral from a co-​worker, service was adequate, the women working were friendly, the atmosphere is nicer than many nail joints I’ve been to. They serve complimentary beverages which is a great add on. Their pedicure sandals that they send you out with don’t separate at the toe either so you’re not walking partially on pavement when you leave which is great! The massage part of the services were very weak, but the main problem I have is that my shellac manicure began chipping 3 days later. Shellac isn’t supposed to chip. My nails in particular hold onto shellac much longer than most, and I always get compliments weeks later on my nails and how they’ve held up. So in this scenario, I’m not impressed.

Excellent service, free soft drinks, water, and wine. 18 pedicure chairs, 2 children pedi chairs.
Van is my favorite nail tech, I have been seeing her for years as well as several of my friends.