Pacific Office Automation – Portland

We rent copy/​print equipment from here and get lots of print jobs handled. Overall, they are prompt, have competitive pricing, and even deliver, which helps us out a lot.

Our company took over a $ 1000/​month Ricoh lease when we sublet our office space a few years ago. Pacific office leased us a machine that is faster and has a smaller footprint and saved us $ 400 per month. All inclusive. No hidden costs. They took away the old machine BEFORE our lease was up and still saved us money. Chris Roll the sales rep was great to work with. I highly recommend this company if you are a small biz and want to be treated fairly.

POA is a great company to work with. They take great care to understand all aspects of your requirements before recommending the right machine for you. We have two small medical offices in the Bay Area with different requirements, and they did an amazing job of finding the right machine for the right office. And when one requirement was slightly off, they did not hesitate to fix the problem — hasslefree. I would highly recommend POA for your office needs.

This company provides horrible, horrible, horrible service. Avoid signing a contract with them at all costs. Once you sign a contract with them you will be stuck with them and they will screw you over in any way that they can. They put disclaimers and small print into their contracts that give you absolutely zero ability to get out of a contract. We had to take over a contract from a business we purchasedu and it has been the biggest headache in the world. Paying $ 600/​month for an outdated copier, the cost is so high because when a machine starts to malfunction near the end of the contract they roll the remainder of the contract into a new one and charge you a greater monthly fee.
Their customer service is awful. We just replace the $ 600/​month machine with one that smaller and less expansive for $ 300/​month. Well for the last two months they want us to pay for both contracts, even though they have already removed the old machine. We can’t stop paying for it until our new contract is «approved» and we won’t be «approved» until we pay the months of the old contract. (To clarify– These are months AFTER the machine was removed from our business).
I would never do business with this company again, and it will be such a huge relief once our contract is over.

We have used POA at our company for 5 years now and they have made our office printing and commercial printing extremely easy. We use a large Konica printer for commercial printing and it allows our company to be lean and mean with our catalogs and marketing materials. They keep it printing at and affordable cost.

We have a lease through POA for a production laser printer (digital press) and our service has been really good. When there is a problem with the machine our tech (Bob) is there the next morning (we are about 2 hours south of their Beaverton office).
Our account managers have been really good also. Jeff Lee was our account rep until he had to leave the company for some family issues, but we continue to have very fast, responsive support when we need it. We liked it so much we got rid of our old copiers and printers and leased those through POA too!
We are approaching the end of our lease (3 yrs) and are getting a good deal on an updated model. We are quite satisfied with POA and I’ve recommended them to others! Thanks!