Courtyard Portland Beaverton

Easy to get a room because Hotel is next to train tracks. Very LOUD, will not stay there again. Restaurant options are just ok, nothing special.

Run! Do not stay here! Stayed one night and left! Was dingy, dirty. Just a overall feeling of not clean

I stay in Courtyards all over the country. As a general rule, most are 4 if not 5 stars. I am part of Marriott’s Elite program and choose Marriott over other brands because of their standards of service, cleanliness, and amenities. The front desk staff was nice, but rushed. They had a large out of town group of basketball players and player families staying at the hotel, so I understood.
The pool was absolutely filthy. There was trash in the parking lot and lobby area. When I called to speak to the GM, I was transferred to Housekeeping.
I was very disappointed in the lack of standards at this facility.

Disappointing customer service! Being Marriott, the room etc are what you expect if you are a regular but a flippant attitude from the front desk on 4^th of July can be a pretty disappointing end to an otherwise good vacation.
Stayed in 3 Marriotts (and a Westin (downtown Portland) in the past 4 days and the Marriott stays were not happy ones this time around.
And since we have a seven month old baby with us, we really wishes we had made different choices.

Just realized that hotels in the Portland area during summer months are insanely expensive! I couldn’t find anything in DT Portland for less than $ 250/​night. Since we were driving, we opted to for something a bit cheaper in Beaverton, which is south of Portland.
Free parking. Décor inside is normal/​semi updated/​good by my standards. Everything was clean. Didn’t check it out, but they also have a pool. There are only 3 floors here though. I would’ve probably not enjoyed being on the first floor. About $ 150/​night on a summer weekend. I would totally stay here again.

It is a Marriott so it has standards. The property is clean and the room is comfortable. I was not impressed with the customer service. We are Gold Elite and normally are offered something, water or treat at check-​in. Nothing at this place, an envelope for tipping the housecleaning crew. I left a tip but heard nothing in return. I expected more because of the brand. The Best Western Plus in Tigard has better customer service and offers a very nice property at a cheaper price. Not a Marriott but pretty nice. We might give them another chance when we visit during the summer.

Such a clean hotel! I was worried about the noise of the train tracks since my room faced them but it really wasn’t that bad at all. They have over 40 channels on the TV including HBO, small balcony, really comfortable bed… I was happy! They also have a bistro with Starbucks coffee in the lobby but I did not purchase anything there.
Stayed here three nights. My only complaint would be that the maid knocked on the door really fast and then just opened it without identifying herself while I was standing there in my pajamas. I didn’t even have time to answer who was at the door before the door was already opened and we were face to face. This was the morning after my first night so it’s not like I was checking out. Anyway, she apologized.
Overall, it was a pleasant stay.

My family & visited this hotel while in the area. We were visiting CarMax while on a road trip. I originally wanted to stay at another Marriott, but this particular hotel was close to CarMax. We arrived around 7:30 and went straight to the room. The room was very clean and beautiful. It had a modern curved sofa which was very comfortable. The beds at Courtyard’s are always the best. They’re very soft and relaxing. The following morning, my husband went down to the Bistro to purchase breakfast. No one ever acknowledged him, so he decided not to get any breakfast. This was the worst thing about the stay. Overall, a wonderful hotel and I would stay again. I probably wouldn’t get any breakfast though.

Rooms are decent but lacks basic amenities. My coffee maker didn’t work and nobody ever brought a new one when I called the front desk. They have a Starbucks counter that is rarely open. It closes at 10am on weekends and their check out isn’t until Noon? That makes no sense. They are losing money from loss of food and coffee sales, not to mention the inconvenience to the guests. The front desk clerk got crappy when I asked about it too. Won’t be returning.

We stayed here recently while in town for Haunted house reviews. Location is good, with coffee/​bagels & restaurants close by. I was sure to ask for a room away from the train tracks, based on other reviews. We could still here the trains, but not really bothered by them. The room was clean, well decorated, nicely appointed and the bed SUPER comfy. Only down side was we missed the included full breakfast since they stop serving at 11:00am and was not told of this (to me early cut off time) Sundays are for sleeping in, right?
Once we told the front desk our dilemma, the place a credit on your account. Awesome customer service!

Good business travel hotel but for gods sake don’t get a room on the train track side!

This place is very conveniently located, attractively decorated, pleasantly arranged and staffed by enthusiastic staff. All of that would have gotten this Courtyard a 5 star rating, but for the unfortunate noise of the train which runs directly behind the property. Ask for a room near the front of the building. Marriott, consider putting in better glassworks to buffer the noise.

We just stayed here this past weekend for a Jiu Jitsu tournament in Hillsboro. The check in was super easy and the people were really nice! He showed us a map of the location and told us what doors were available for entry and explained that if we had any questions we could simply call or come and ask. He was very polite and even sparked up conversation upon realizing we were from California. The room was really clean. pretty basic in design. The beds were really comfortable!
First things I always check is the bathroom. I was happy. The floor, was really clean and the beds were tidy and clean. The pillows were comfortable as well. We had 2 queens in our room. I am not sure what size the TV was but it was a good size and modern. We had a back screen door that we opened often to just enjoy the fresh air.
Saturday we happened to show back up when the cleaning girl was in the room, and she was really polite and even offered the come back at a later time if we needed. But we declined and told her she was fine. She was really really polite! She even came back and brought us blankets within a few seconds after requesting more. One of us in our party was waiting outside the room and had left his wallet in the hallway and she even brought it back to us when she found it! She was really friendly when we asked her for locations to explore and told us if we wanted more info we could go to the front desk and they had lists. So that is what we did. We were only here for two nights so we could not see a lot, but if we should ever come to Oregon again, I will definitely be staying here again. I do not know if there was anyone in rooms around us, but I never heard a peep from anyone else. I was really happy with hotel!
I was also told the lobby was the place to hang out, we were not in our room often but other people we knew who were staying here were saying it was really comfortable and the tv was huge! I would suggest this place to many other people!

Courtyard by Marriott used to bill itself as «the hotel designed for business travelers.» If the Beaverton edition is any indication, the chain’s either lost sight of its mission or made a strategic decision to appeal to some other undefined demographic.
It’s not a bad hotel, by any means, but it’s nothing special, and the good features are easily counterbalanced by the little annoyances that are the last thing a business traveler wants to deal with.
Good:
This hotel is in the midst of a redecoration. Going away are the 90s-​era floral carpets and musty yellow walls and wall coverings. In their place: grays and muted trendy shades of orange and blue and green and brown, and wall coverings and floorings that tie it all together. The spacious lobby /​business center /​fireplace /​television /​Bistro area has nice varieties of seating, big windows that open onto a pleasant central green area, good lighting and a very large HDTV space, with Dish and a freely available remote, that manages to be both available and unobtrusive to others.
The bed is very good, with a nice variety of pillows.
Tall people will appreciate the very high shower head. This is the highlight of the bathroom.
The WiFi is free, no password required, but if you want to stream movies or work remotely with a VPN, it’s $ 5 a night for true broadband.
Bad:
This was my first experience with Courtyard’s «Bistro» concept, the idea behind which is apparently to offer barely edible entrees to guests who for whatever reason don’t want to upgrade their dining experience by walking a few hundred feet to Panda Express or Subway. Anything on the menu that’s actually cooked is clearly frozen and reheated in a convection oven, with predictable results; the «Western Bistro Burger» was as inedible as you’d expect pre-​cooked hamburger with unmelted cheese and two square inches of «bacon» to be – I’ve had comparable burgers at 7-​Eleven — and a casual survey of meals left on plates by other diners (a soggy quesadilla; a slab of some kind of ribs, predominately gray, 5 bones, only one eaten; etc) indicated I wasn’t the only diner who left hungry.
The Bistro’s definition of a Happy Hour is «the period between 5 and 7pm during which we are open, and you can buy food and drinks.» Don’t expect any drink specials, unless $ 4.75 for a bottle of Sam Adams is your idea of a bargain. This Is Beaverton, not New York or SF or even downtown Portland. There were no snack foods offered, and the person manning the Bistro obviously would have preferred to be anywhere else the night I was there. I don’t like not being offered water with a meal; I really dislike having to ask for it twice.
The exercise room is an afterthought; a dank inside space with a few machines crammed next to each other, bad lighting and no windows (if you discount the one on the door). There’s a nearby pool, but no hot tub, although the hexagonal pattern on the bay-​windowed patio near the pool indicates there must have been one here long ago. (Note to Marriott: «Fresh towels» and «temperature-​controlled pools» really shouldn’t be the things you’re bragging about.)
A «business hotel» needs a few basics that are missing from this CbM: An in-​room safe. A small microwave. Shelf space in the bathroom. There wasn’t even the customary Guide to Hotel Services, although there was a helpful placard regarding the fact that yes there is a train line that goes by the property and sometimes it’s noisy (for the record, I heard one train all night so don’t let that scare you).
There’s a big LED TV in the room. Unfortunately, it’s not provided with any HD programming, and nothing looks worse than SD images on a 50″ screen. They could have easily gone with a smaller set and given guests that much more shelf space, which is definitely at a premium throughout the room.
And, a pet peeve that’s not limited to this hotel but certainly applies here: Would it kill hotel designers to include a switchable exhaust fan in their bathroom design? I understand that heat lamps have gone the way of dial phones, but please, give me some way to get the humidity and yes the remnants of bodily functions out of the room.
Bottom Line: Sadly, CbM seems more interested in being Modern and Edgy than actually providing an environment people would want to visit more than once. They’ve obviously dumped the emphasis on business travel, and clearly don’t give a damn whether guests ever return. For roughly the same rate, Embassy Suites, less than half a mile up Hall Rd on the other side of 217, has bigger rooms, a nicer pool (with spa), complimentary managers reception in the evening, and a decent buffet in the morning (you can get breakfast at the Courtyard but it’ll add $ 15 to your room charge). The Embassy is almost always busy on a Friday evening; this hotel was, at best, ¼ full, which says a lot.

My boyfriend and two of my girlfriends go to Portland about 3 – 4 times a year and usually over a long weekend. We love the shopping and the FOOD!!!
We usually stay in Beaverton because it’s so close to a Nordstrom Rack, Petsmart, and is central to everywhere that we go when we visit Oregon. We usually drive out to Tigard (to shop at Saks Off 5^th) and Washington Square Mall. We also go into downtown Portland to do our tax-​free shopping as well. This hotel is a close distance to all of those places. (no more than a 10 – 15 minute drive)
I love staying at Marriott hotels because they have FREE parking, FREE WI-​FI, and a great little breakfast café (that serves Starbucks).
Property is always clean, very sleek looking furnishing. The rooms are a little dark for my liking but bed is super comfortable and lots of room to spread out all of your purchases to sort and pack! Washrooms are clean too which is important to me
Don’t have any complaints and this location always works for our Portland Itineraries.

While the hotel itself is fine. The rooms are clean, the beds are comfortable, and the fact that they offer a fridge in the room so you can stock it up with food from the grocery store is great — especially for a frequent traveler.
What makes me rate this location with four stars is the bistro staff. Their polite, efficient, and very accommodating to food requests. I’m on a self assigned eating plan (up coming wedding) that requires some strict restrictions. The bistro staff were glad to make the modifications. No potatoes or toast with my breakfast. No butter with my scrambled eggs. A plain chicken breast to eat with the salad I made at whole foods. Relatively small things, but it mattered to me as a customer.

The one thing I love about Marriott (and I stay at them almost exclusively (Can you please get one by Sandusky, OH?) … is the consistency.
If I am going to a Springhill or a Courtyard, I know what I am in for. No surprises. I think Courtyards are my favorite, even though Springhills have stepped it up.
Clean, great service, nice little courtyard that I could view from my little patio. Indoor pool, little restaurant inside, and a very welcoming lobby.
Free Internet (basic), but for 5 bucks more you can have even faster Internet (which I did so I could watch Netflix all night :)) … No interruptions to service, etc.
Quick check in, even quicker check out, nice hot shower, and warm comfortable beds on rainy two days.
Next trip back, I’ll be here :)

***This Courtyard is pretty up-​to-​date and comfortable enough; they also offer a low room rate though this hotel is a pretty far drive to Portland***
For the most part, Courtyard Marriotts feel the same wherever you go and that is the case with this Courtyard in Beaverton (a small rural city outside of Portland). This hotel has many of the signature Courtyard elements such as a 24-​hr fitness center, complimentary internet, complimentary parking, location in a suburban area several miles outside of the city, friendly customer service, updated lobby with Courtyard’s bistro concept, and the iconic Courtyard exterior.
This is a nice place to stay because the rooms are comfortable (nice room temperature) and the shower is good. The service is very friendly; the good customer service even stood out when compared to other Marriott brand hotels, which typically have friendly service.
There were not that many negatives with this hotel. This hotel probably could have used one more exercise machine in the fitness center. My room was fine, but there are a few Courtyards out there that have a little more updated interior. I can sleep pretty easy, but there are train tracks right next to the hotel. It did not bother me though I did hear the train come throughout the day (it did remind me of that scene from My Cousin Vinny).
Room rates are very reasonable, but a lot of this has to probably due with its location. The location is perfectly fine and safe, but it is a good 15-​minute drive to Downtown Portland and the city’s many popular neighborhoods.
This is a perfectly fine Courtyard with a nice room rate. There are several Marriott brand hotels in Downtown Portland though if you want to be in the city. Of course, staying at those Marriott brand hotels in Downtown Portland will cost you probably $ 50 more per night and also require an additional fee for parking.
As mentioned, this Courtyard offers complimentary parking via an open lot. It is easy finding an open space close to this hotel’s entrance.

Never again… I’m a long time Marriott loyalist and stay over 70 nights on the road every year; my loyalty to Marriott has been 100% and after this stay at the Marriott I question why I bother.
To keep it short — don’t stay here — stay at the Embassy Suites right next door (across the freeway and train tracks). Atleast there breakfast and snacks/​drinks (in the evening) are included and they have nicer/​bigger rooms.
The staff at the Marriott (front desk) are the worst I’ve ever run into. I booked a lower rate but was charged a higher rate — even after going back forth with their front desk manager they would not budge.
Location wise it’s ok — the only positive thing I have to say is that there’s a few restaurants in walking distance.

So, my family and I came into town not knowing what to expect because it’s different coming from LA to Portland. However, we were welcome very nicely by the people at the Courtyard. The rooms are clean and presentable. The beds are very comfortable. Everything was neat and nice in the room. Whenever we needed anything, the employees there were quick and attentive to our needs.
The only con about this place is that in order to get to the other side of the hotel you had to go down stairs to the first floor and across the service desk. There wasn’t another way to get to the other rooms, it was an inconvenience because half of our other family was on the other side. We booked rooms under my sister’s wedding party, thinking we would be around each other but that wasn’t the case.
Arriving and departing the Courtyard, was a good experience, no complaints in regards to customer service or the room.
–Happy Traveler