Carriage House Automotive

The alternator in my Nissan died, I called several places, but my co-​worker recommended this place because they don’t b.s. their clients. They didn’t have the post in stock, but they were able to get it. Take my car and fix it the same day. They were almost two hundred dollars less expensive than my regular mechanic, they even stayed late so I could come from work and pick up my car.

I took my Toyota to this place for over 10 yrs. until just recently. On the plus side, the guys there are really honest, and I don’t think that they ever overcharged me for anything. However, my commitment to going to this local business completely died after a recent incident. I was on a road trip in a remote area when my Toyota started acting strangely and my check engine light came on. I had to tow my vehicle a long way, and then pay about $ 300 to fix my car. The issue was that my spark plugs were way overdue for being replaced (over 10,000 miles!). I have religiously serviced my car, and had my car serviced before the trip. I was very disappointed because I feel that this place was quite negligent. They should have known to replace my spark plugs so that I wouldn’t break down and need a costly repair for no reason. I let them know what happened, and they failed to take an ownership. Sadly, I will never return to them again.

Great place for an oil change! They are honest and thorough. It’s only $ 23 and they look at everything. If something additional is needed they’ll suggest it, but never pressure you. They are also very fast and friendly.
Haven’t gotten any other work done to my car here because they have quoted me prices that are double what my dealership quotes me.

You’ll never find a more honest shop then carriage house automotive! I’ve been going there here for years and they have always been honest and on more than one occasion I went in thinking I needed a more expensive repair and they said it was nothing or did something less expensive. Just today I had my car towed to them assuming i needed a new alternator and they said it was just the battery. since it was under warranty elsewhere they charged it and sent me on my way — no cost. and this isn’t the first time they’ve extended a small courtesy. if i have a choice i would never go anywhere else.

I just called the place and they quoted me $ 80 to run the diagnostic on my honda. Evidently this is no longer the place with the better bargain.

Carriage House seems like an alright auto shop. I took my car there recently to have an oil leak fixed. They had to replace a couple engine seals, which is a fairly big job (it requires opening the engine). I also had the timing belt and water pump replaced while they were in there, since I bought my car used and wasn’t sure what condition they were in. I felt like the price was fair for the work. In addition, they asked me to bring my car back in the following week so they could check to make sure that their work was still good — that helped me feel reassured that my problem would (hopefully) be fixed properly.
One thing I thought was a little different about this place was that when I first called them, they didn’t seem to want to schedule a time to look at my car — they just said to bring it on by. They’ll have a look to see if they can see what the problem is, and if there is time, they’ll fix it right then, but if not, they will let you bring it in on a specific day to get your car worked on (but again, with no specific time scheduled).
Also, English is not their native language, so there is room for miscommunication, but it doesn’t really get in the way. They seem to do good work.

my check engine light comes on, i freak out. oh crap i’m a college student on a budget. call all around town for an estimate on checking my engine. anywhere from $ 60-​$ 90 for a honda, omfg are you kidding me? i could eat for a few dayswith that money.
last resort, called this business, man tells me its $ 40 (totally do-able)and he would take me in right away. as soon as i arrived he knew why i came, did our business without the bsing (need this done or that done and this and that) he got straight to the point, refered me to napa automotive and i was on my way. he was VERY informative and VERY friendly, LOVED it! i especially love that he wasn’t trying to screw me over because i’m a chick (which is why for the most part i always bring a dude with me just in case). anyway, i’m exremely glad i found this place.