H-M Motorsports

I called this company and spoke to someone who said I can bring my vehicle in today but it will be a few days before they can get to it. That is fine. I thought he was upfront, courteous, nice on the phone. He gave me an estimate of $ 125 to fix the leak in the drainage system for my vehicle because it has a sunroof/​moonroof (its mechanical).
I hope that $ 125 is not too much/​I have no clue. They said if it were more they would let me know first. I will post again after this visit and work to let everyone know their rating. I will most likely change this to reflect the actual work done.

I haven’t had anything major done here. They installed my tires (purchased online), aligned them, and put in nitrogen (at my request). I have been getting my oil changed here and they will top off my nitrogen for free. My last oil changed seemed to take a while (an hour or so). But when I check out, it’s nice that they let me know how my alignment is and how my tire wear is. They’ve been great.
Lastly, I didn’t realize the H-​M stood for Herzog-​Meier. I have a Mazda, and have taken my Mazda to H-​M Mazda for oil changes and general upkeep. So when I received a survey from Mazda, for H-​M Motorosports, well, that was interesting. Guess it doesn’t matter if I take it to them or Mazda. Granted, H-​M Motorsports is WAY less salesy (if at all) than the Mazda dealership.
Free drinks, snacks, and tv are always great.

I’d like to give H-​M Motorsports a higher rating because I think it was maybe bad luck, but nonetheless it was inconvenient having my car sit in their shop an extra two days and over the weekend because parts weren’t available.
I originally took my car in for scheduled maintenance and I was told my CV boots were cracked and that it would be a good idea to replace them as soon as possible. I needed to get to work, so I dropped off my car the next day (Wednesday) at 5:30pm for the CV boot replacement. There was a sign on the door saying they had closed early for an employee function. I thought fair enough, I’ll just drop the key in the overnight slot, no problem. Well, let’s just say my car wasn’t ready until the next Monday because parts weren’t available. I understand bad things happen, but this was inconvenient for my whole family, i.e. getting to work and the kids to daycare… We’ve got two cars for a reason.
A couple years ago H-​M Motorsports diagnosed a check engine warning light as a loose gas cap at no charge and sent me on my way. That’s why I brought my car in for scheduled maintenance. Recently, when my starter went out over the weekend, I had my car towed somewhere else after checking Unilocal.Those guys were terrific and I gave them a great rating.

Well, I have a long, boring story about my car troubles… I’ll skip that and just get to the good stuff. After a few issues with another mechanic, and finding out that my Scion xD (that I bought in 2011 at HM) was still under warranty, I called up HM Motorsports to have them take a look. Ron was extremely helpful — and has a dry sense of humor, too. I left the car there overnight to get a new alternator put in, and he called when necessary to keep me updated. The whole warranty process was a breeze. My car is running great now.
I think the hardest thing to find is a mechanic you really trust — especially if you’re not a «car guy.» After my few conversations with Ron, he strikes me as an honest and dependable person — and I’m seriously thinking about going back to HM again if my car needs any major work, even though I live WAY on the other side of town.
Thanks, Ron! Really appreciate the great customer service.

I will never take my car to any other shop as long as I live in Beaverton. When I broke my car this was the second shop I took my car to. The first place did not communicate with me very much and actually avoided my calls when they realized more was wrong with my car than initially discussed. Ron is great. Not only did he call me with updates, but before we got off the phone he told me when to expect another call from him and he called when he said he would. My car drives better than it did before and I am a very happy camper. Thanks!

I’m so glad I found HM Motorsport to repair my Mercedes. They are honest and really care about the customer. Ron, the service manager, is so great. He explains everything and gives you options to choose from. Never a hard sell. You feel reassured they are really giving you great service — and they do ! I will continue to bring my cars here for service.

I hate to give these guys two stars. They took me same day when my car window was broken out by a criminal. The guy I talked to was super nice.
So why am I giving them 2 stars?
Because i specifically paid an extra 50 – 60 $ for them to clean up the broken glass.
I’m STILL finding broken glass, and this happened at Halloween.
Make sure you double and triple check the quality of work before you leave the lot. When I called they just offered to go over it again when I came back for window tint on the new window. Guess what, I live on the opposite side of town, and I’m not giving more business to somewhere that can’t get the job done right the first time.

I had taken cars here before with good results. My last visit, however, was a disaster. I went in to have my timing belt and water pump replaced and fluids flushed on my Miata. There are plenty of other shops around that would do the job for much less of my hard-​earned dough, but I figured that they are reputable and have done a good job on my previous cars (albeit only oil changes) so I would return there partly due to convenience (I work close-​by). I was happy to have a ride home and back while my car was being serviced, but when I returned to pick up my car I was in shock. There were oil spots all over the car and a decent sized chip in my hard top. Aside from the one chip that they’d managed to somehow put in my hard top, my car was perfect. It had recently been repainted by the previous owner and was free of scratches and chips of any kind. I returned only to be told that they’d wash the car and fill the chip with touch-​up paint! I could have done that myself! I would at least expect a discount on future repairs or to have the chip filled and painted professionally. Not only this, but my car would squeal horribly upon start-​up every time until I tightened the accessory belts myself. They had just replaced all the belts and had not taken the time to adjust them properly. I know my car is only a $ 6000 15-​year-​old Miata, but I dropped over $ 1000 of my hard-​earned dollars to have my service done there when I could have gotten a better job done and better service elsewhere. In the future I will be pleading Dean at Futrell Motorwerks to work on my Miata, although I no longer have my Audi and he specializes in Volkswagens, Audis and Porsches. Skip H-​M and go see Dean at Futrell instead, he is a true professional who always provides exceptional service.

H-​M Motorsports is my go to place when Derek (my car, yes I have a name for my car — so don’t hate =P) needs maintenance! They service cars from Volvo, Mazda and Volkswagen (and probably more since these are the only brands of cars every time I come and visit).
What I love about H-​M (not to be mistaken for the clothing store H&M) Motorsports is that they take pride in getting the service done and they take care of the customers! They take appointments, but they also take walk-​ins if they’re not to busy or the job is a fast fix. I recommend making reservations though for your car. They are cheaper than going to a dealer. I’m not sure by how much, but I trust their work since Derek has been coming here for 2 years and has been in good hands!
They have their own waiting lounge area if you want to hang out. There’s a couple couches and comfy chairs. They also have complimentary snacks and beverages for their customers! There’s some fruit (apples & bananas), cookies, donuts, coffee and water. In addition, they have a vending machine if you’d like soda or some typical vending machine snacks. On the wall, there’s a huge flatscreen TV, where you can watch whatever you want (typical regular channels). There is a unisex bathroom available as well. The place is well kept and wouldn’t mind waiting here if needed.
If you need a hitch to your destination, they offer a courtesy shuttle. I believe there is also discounts to rent a car (if needed). But what I like about this location is that they are close to the MAX/​Light Rail train station, so you can ride public transportation (if you dare to be exposed to the crazies — I believe it’s the public transportation that keeps Portland WEIRD!!!) home or work or whatever. H-​M Motorsports will be glad to give you a couple free vouchers so you don’t have to worry about shelling out a couple dollars for that.
The only downside to this place is that they are only open Monday through Friday (7am — 5pm). It sucks when my only free days are on the weekends and I have to plan a weekday route for me to be carless during the week. I know you can also do a drop off of your car if you’re unable to meet them at business hours. I’ve never done that so you may want to inquire about that specifically.
Other than that, these guys do a superb job on handling your vehicle and needs! I don’t mind coming back here for Derek’s maintenance!

Once again, another great job on my Husband’s pride and joy. Spectacular job guys!

More than just your run of the mill auto repair. HM carries accessories for the driver too! Ever been looking for that perfect pair of driving shoes? I must admit before I came here I didn’t even know their was such a thing. There are lots of nice people at the counter and they were eager to help me when I came in. I would come back again.