Bed Bath & Beyond

Will not purchase anything from this store again, period. They treat you like a criminal if you’re going to buy gift cards more than the «allowed» amount. Even showed ID, second form of ID, and alternate cards. Incredibly unprofessional.

This is a warning about their return policy for gifts. If you receive a gift that someone bought you from there, and you want to return it, they will only give 80% back even if the tags are still on unless you get the receipt. So if you don’t want to approach the gift-​giver and ask for the receipt, you will not get the full price. That is why we will not shop there ever again.

This is my problem with chains; clearly I’m not getting into them enough.
I go into the nationals just because I know what I’ll find, at the price and what the selection is.
I need to get out a little more.
BB&B has never been the price leader, though they charge pennies to what others charge dollars. They have never been a high design showroom. But I could find a remarkable selection, soup to nuts, nice looking junk to make the guest room look like you really put time in it, very nice, dare I say posh, linens for the master bedroom and bath… I am all about the good stuff in these departments – and for what BB&B presented here, very reasonable.
I could get flipping fine china, flatware and crystal too. I privately knew that all that really high end stuff was going to die off quickly (Biffy! Where ARE you two registered? I know just the thing to get for you lovebirds!” Audrey! Why we are registered at Bed, Bath & Beyond!” the sound of two luxury European cars slamming into each other). Edging into Macy’s fine china territory was getting a bit bold. But I can go on; you know what I am talking about.
But what’s up now?
You can still get some Christmas tchotchkes proudly up in the front; some chutzpah! No division of types of products, price points; just a non-​verbal suggestion to DIG!
It doesn’t get much better in the center aisles. These always had special purchases or close outs, now, stuff.
Some may like that the showroom is a quarter of makeup, granted a high profit department, but at BB&B?
The high end linens, an equally profitable land, did not draw you in.
There is stuff hanging from each of the support beams, they’ve always had this, but now it is whatever they got, tape it on the pole. BB&B always merchandised in a vertical repetitious manner – it looked clean, caught and held your eye and visually took you to the next related item.
Whoever things of this when shopping?
No one; its subliminal and that is very slick merchandising.
I was shopping for, among other things, kitchen gadgets. Know where I bought them? Best Buys.
The final sound of a creaking door of a sad store ready to close its doors? A HUGE sign taking the best visual window for a shopper: NOW HIRING.
Flee!

I don’t know what happened since they moved from their old location off Canyon and Lombard, but I was just there and nobody was smiling. Everyone looked and sounded miserable. On previous trips to this location, employees have either been indifferent or rude; one high school aged punk got mad at me because I brought my empty SodaStream canister in inside the box it came in, and he siiiiighed as he took it out, as if it were some arduous task (which I would have happily done myself if he’d asked). His fellow cashier said they needed backup and he snapped at her that they were fine. I also notice that they’re constantly hiring. That means there is high turnover, which usually means bad management. Not sure if the store changed hands since the move, but whoever is in charge needs to stop hiring bad employees and treat the good ones they’ve got a whole lot better. It sucks because this is the most convenient location for me, and their coupons are great for keeping my SodaStream stocked, but I might have to start driving further out and stop supporting this poorly managed location if things don’t improve soon.

Very nice people that work there. I like this chain a lot and how the coupons never expire. I just learned I can use the 5 $ off and 20% off at the same time. They would have 5 stars if it was easier to find help inside the store.

This is a nice store with a good range of stuff for your home. It is well laid out with a main circle around the store and sections both inside and out the circle. They have a great kitchen section and I also am a fan of buying bedding here. They have lots of sales and specials.
Its laid out in a loop so you can always find what you need. The prices seem to be fairly good and the staff is always there if you need them.
Tip if you sign up for their texts you get 20 percent off any one item and they resend that coupon every month or two.

So wife and I need a garbage can. Of course she wants the expensive one, way up high. Wife asks guy who appears to be not doing anything for help. His idea of help is to key radio and say, «customer needs help at garbage can wall».smiles walks away. Five min later we see him straightening boxes in one of the isles. No one comes, we leave. I really should be happy, bought one at a Costco at half price 3 days later. But as a former business owner I’m pissed, bet store lost 50 buck profit or better because of a «do Less employee».

Outstanding customer service by manager Kevin and Sam. I purchased a sale bedspread and wanted the matching pillow shams. No one could find them. Kevin spent a lot of time trying to locate them. When he couldn’t find them he took my name and phone number and promised to continue looking and call me if he found any. A couple weeks later he called. He and Sam had tracked some down. Thanks to both of them for their efforts and follow thru.

Just received awesome help from Jeremy! I wanted (not necessarily needed) some items from discontinued product line. After researching the store registry, and not finding what I wanted, Jeremy did a district-​wide search, and then a web search to find exactly the items I was missing.
That is what I call customer service — kudos to Jeremy!

I was blown away by the helpfulness of the store manager. He conveys a passion for his job that took me aback. He approached me as I was browsing and politely offered his help. I expressed that I was looking for products that had been made in the U.S. and he proceeded to spout off an impressive amount of knowledge about where various kitchen products had been made and the sorts of business practices of the companies. When I commented at how extensive his knowledge was on this topic, he grinned and explained, «well, I’m kind of a nerd». I found the whole experience to be way more helpful and enjoyable than I ever expected while shopping for kitchen wares.

This particular location is just the absolute best! The bath and beauty section (that no other stores in the area have) is killer! They have a wide range of products that are found in salons or beauty specific stores at a typically lower price. Then you add the $ 5 or 20% off coupon and you’ve got yourself quality products for a reasonable cost! Not to mention a Costco worthy return policy that you can’t beat. And the staff is generally always friendly. Much like the other locations it is easy to lose track of time in all of it’s wonder. But seriously, the beauty section is what really makes this location worth a visit.

I am not a huge fan of this new location — the parking lot is always a nightmare and the staff are meh… not really that great. It is always pretty busy too or else it seems busy even with only two people here because the staff is not very efficient. I will hold out and stick with the Tualatin location from now on.

This location has a great section of cosmetics, personal care products, at very competitive prices AND you can use your coupons on them!
The staff have always been very helpful and friendly. I will not go back to any establishment if customer service sucks (see my Ulta review). As long as their staff are friendly, I’ll keep giving them my business.

This Bed Bath & Beyond is organized and clean. It’s never been very busy when I’ve been there and the employees are decently helpful. They also carry personal care products (shampoo, travel minis, etc.) at this location.
As far as products go, it seems to be really hit or miss. They only carry one natural carpet cleaning which was not very effective. I was able to find a pretty good laundry hamper and they had a couple good options. It would have been nice to find more sustainable products but I know this really isn’t the place.
It’s worth it to sign up for emails or texts since a new 20% off a single item coupon is sent out every month. Even if you don’t have the coupon with you when you’re shopping you can bring your receipt and the coupon back later for a price adjustment.
One thing that is frustrating is the multiple product advertisements that talk at you as you walk by. Some on TVs and others on little talking speakers. So annoying. Makes me want to leave sooner.

No, the LOMBARD AVE location is closed. The new Cedar Hills Blvd location is open and doing well. Just shopped there today!
Let people know that the store IS open and remains nearby in Beaverton. It’s a busy feeling place for sure, but I got supplies for my new Soda Stream there today — love that machine and it’s a BIG money saver. I only drink sparkling water but it still quickly pays for itself and is much more sustainable than buying all those bottles. Pat

Bed Bath and Beyond is alive and well. I just shopped there. This new location on Cedar Blvd. has cosmetics and toiletries which is awesome. I seem to get at least one 20% coupon per month which covers my cosmetics. And the prices are already lower than Target so it’s a great deal.
Unilocal, open this business back up so I can check in!

What’s not to love about Bed Bath & Beyond? Yeah, the stores are a little crazy sometimes, but they have anything you could need for your house and 20% off coupons are easy find!
They also have a return policy similar to Costco in that they will take almost anything back. I returned a Le Creuset pot that I didn’t like because my food always burned to it (long story). It had been probably 18 months since I had purchased it but they took it back no-​problem! I approve.

I love me some Bed, Bath and Beyond. It truly is a one stop shop for all things Bed, Bath and Kitchen related. They have every gadget imaginable for the kitchen, a pretty decent selection of Pots/​Pans and Knives. They have a ton of curtain/​towl/​bedding to choose from, as well as bathroom decorations.
I can always find something there I must have! Their coupons are a pretty good deal, on occasion they have a 20% off your entire purchase rather than just 1 item and I take advantage of that.
They have decent customer service and I can normally find someone around to help me. The drawback is the checkout process, there is only one way in and one way out of that place. I can see why for security reasons but during the holidays it can be a pain in the ass.
I liked Linens and Things a bit more, they had higher end products, but BBB works fine for me.

BBB is pretty cool in some areas, and not as much in others. The sales are good and anything in the kitchen and doodad area is really first rate. My favorite part of BBB is the wall o’kitchen gadgets. You will find super handy stuff there that you never knew existed.
Here is what you do:
*Walk in, go to the left. Check out the gadgets and kits, like make your own soda machine. I’m never going to buy that, but it’s fun to check out, state fair-​style.
*Move along, appliances and plates and glasses are all here, usually fairly priced but on the higher end of fair.
*Candles are next, smell but don’t buy. These aren’t the best $ 25 candles you can buy, but they smell neat-​o.
*Check out the frames — good prices can be had here. Ignore the vacuums. Boring. Bedding is sometimes a deal, but hit and miss.
*Now STOP: 4 massage chairs are in front of you. Test them out while mentally redesigning your bathroom with a new shower curtain, rugs, and towels.
*Finally pick yourself up, see if there are any holiday accessories that you need, ignore the framed art because it’s mostly ugly, and you’re OUT.
Employees are stationed all about and are helpful, friendly and knowledgable but never hover. Nice.

I’ll preface this by saying I only went here in the first place because I had a gift card.
At first I thought to myself «hey this place is kind of cool «it is chalk full of employees ready to help you. After getting asked «Can I help you find anything? «for the 10^th time, I wish I was exaggerating but I’m not, my smile faded and I was just plain annoyed.
I settled on my 30 $ shower rack and headed home. The next day at Ross I found the SAME shower rack for 10 $ and just about everything else Bed Bath and Beyond had for less the half the price. I’m not talking about knock offs or flawed items, I’m talking about the SAME EXACT PRODUCT!
In conclusion, Fuck You Bed Bath and Beyond.