The Clean Air Act

If I could give them 100 stars I would. Do yourself a favor… Hire these guys! Rodger is the real deal. Honest, trust worthy, excellent service, and fair prices. I am a pretty picky about the service I receive. As a Realtor, having an arsenal of trust worthy contractors is a key to my success. I refer to The Clean Air Act over and over again. They never let me know.

I booked an appointment with these people to get my heating system looked at and a dehumidifier installed in my basement. I was given an appointment window from between 8:30 and 9:30 in the morning. I cleared my schedule and waited around all morning for them to come, they never showed up. I called them multiple times and just got an automated message saying that they return calls within a three hour window. Well, I left multiple messages with them and days later have still not gotten a call back. This company has no respect for your time and are completely unprofessional. I would not recommend them to anyone.

Things you never think about until you’re a homeowner:
(1) Why lawnmowers/​ladders/​gallons of paint are more expensive than you thought they’d be
(2) How often you have to sweep hardwood floors so it doesn’t look like a frat party occurred the night before
(3) What to do when your furnace goes out
Sadly, my furnace went belly up last week. Luckily for me, I have a home warranty with Landmark, and the heater is covered. They contracted Rodger, and he came out the same day I called. Not only did he fix my unit, but he also gave me an informative tutorial so I could troubleshoot it myself in the future. Additionally, he gave me the down low on how to do a «background check» on contractors, and even told me I could call him for a recommendation if I wanted to.
This man could write the book on customer service. I’ll definitely be using his services again in the future.

Professional, timely, and knowledgable service. My drafty old house loves these guys. And I really appreciate how they take the time to let me know what kind of options I need. How I can better maintain my system. And what my solutions are.

Just got a Ductless Mini Split AC/​Heat Pump installed. The Clean Air Act were very professional to deal with in the quoting and selling process and they offered a really fair price in comparison to the other two companies I had quote this project.
When it came time to install, they arrived at the time the advised and finished within 20 minutes of the time they guessed they would be done. I was able to work from home the day that the install was done, and I was able to come out from my office to check on what they were doing. They kept the work site very clean and organized and they did a good job of testing each of the indoor units they installed and then do further testing to make sure all the unit worked together. They were also very helpful in explaining how to use the remote controls and what settings would work the best for us until we had more time to experiment with the various settings on the unit.
I will definitely be calling these guys in about a year for a routine check to they can make sure this system is working well. It was a large expenditure of money but it keeps us way more comfortable in the Oregon heat and we are expecting a huge savings in electric bills when the heating season arrives.

I just got back from a 10 day trip and left the house at 55 degrees. When we walked in, the temp was sub 40 degrees, same as outside. The furnace had stopped working! It was New Years Day and no other furnace repair company was answering the phone.
When I called Clean Air Act Roger answered and was super nice. He said he could be over right away, but suggested that I turn off the system at the breaker and wait 10 min. If that didn’t fix the problem then call him back. Well his suggest DID fix the problem and our house warmed right up.
He could have not given us this advice, visited the house and replace a part that didn’t really need it just for a few bucks. But he didn’t. Great guy and if something major actually does break, I’m calling him first. He’s proven his honesty and integrity and expertise.

Our heat went out sat. and I called around to ask questions. After 20 calls. So many companies wouldn’t even brain storm with me about what the problem is. I got the number from the PGE flyer. Left a message and waited. They came out 2 days later and fixed it in an hour without selling me a new furnace or motor. They were honest! I paid 150.00 and bought a lifetime filter. I will not use another company. They made a customer for life! Call them and leave and message. Buy some logs and wait for them. It will be worth it!!.