Splash Car Spa

I have mixed feelings about leaving this review. For one, the car wash was free. I took my truck to the smog shop behind the car wash and had a great experience. My car passed smog and they gave me a free car wash for patronizing their business. I couldn’t wash my car that day due to time constraints but they gave me a rain check slip to come back later. I came this morning and redeemed the coupon. The experience was decent enough. Everyone was friendly but I’ve got to say, the result was sub-​par. I tipped my guy 10 bucks since the wash was free but to tell the truth, I’d never come back to pay for a wash. You get a MUCH better result at the Chevron wash off of Oak Valley parkway and for about half the price… literally.

No way!!!
A guy was cussing. A guy was picking his face is someone’s car mirror! And a $ 19.99 car wash took 1:07min… No way!!!

Gave this place a second chance just like most of these people.
I still had dirty windows
My interior wasn’t even wiped down
And who ever worked on my car was playing with my radio I will never be going back
It’s just common decency people.
Not happy

I take my car here to get washed periodically and am impressed with the work thats done. This place is always busy so i know there are happy customers like myself. I think they should take the time to do a review. I recently had my car detailed and was very happy with the way the employee Chris left it. I will continue to come to this location

I went in for a detail for my Cobalt and also got a car wash which comes with the detail plus vacuum. Finally after the detail was done I inspected the upholstery and it was perfect. But when it came to the exterior of the car their was smudges of wax all over and then I had told the manager and he had another guy fix the problem but he kept saying it wasn’t that guys fault it was technically mine for not noticing right of way. So then I returned home and opened my trunk and noticed they didn’t even vacuum the trunk and I told them twice and they did recognize my request but failed to pull through. Anyway numerous of things wrong that I can go on about. Would I recommend a friend no I would say no, but I would add that you have to experience it yourself. To add to this I had my other car cleaned and it was mucus looking and bad. The manager said and I quote «well you paid for a $ 7 wash that’s what your getting for that» which made me mad that they don’t respect customer service and satisfaction.

By far the worse hand wax/​wash I’ve ever had for my vehicle. Black smudges all over the car and my rims were barely touched. *See my photos. Sub-​par wax job and I think they even forgot the air freshener (which I could care less about). Also, management really needs to do something about the the glass repair dude. He finally left me alone after I told him I wasn’t interested for the fourth time. So annoying.

Would not recommend this place. Avoid at all cost! I would rather wash my own car than pay for the job they did. It starts at management to expect better out of there employees. I guess location keeps them in business, because there quality of work shouldn’t.

This car wash not only did an awful job of washing my brand new car, they «nicked» my door in the process. The General Manager Jon explained to me «If I took care of every „nick“ and scratch I would be out of business» I insisted that they should take care of the damage they caused on my vehicle and he just flat out said «There’s nothing I can do for you.» I also asked if he had insurance for this kind of thing, he said he did but again he insisted there is nothing he could do for me, when the car did not have the damage prior to release for wash to them. For not taking care of repairing the knick on my brand new car that your company caused or even taking ownership of the situation and offering me compensation for your companies mess up this place shouldn’t be in business. I would never recommend this car wash to anyone, it’s a scam, over priced and clearly if they mess your car up they will just debate with you and not take ownership of their damages which they are at fault for. Extremely un professional, a shady practice of avoiding insurance claims. DO NOT GO HERE.

Couldn’t believe a second chance was given by a poorly supervised crew. First My husband gets a small compartment door broken at the vacumes. Today He goes back figuring things had changed. Wrong ! His car is soaked they left the window down. Oh but they gave him a piece of paper floor mat for my husband to drive home. I haven’t gone back since they cleaned my windows with a cloth that had wax on it. This owner needs to reevaluate his business before it closes.
Better attention to detail is sooo needed.

2 bad carwashes. Will not go back. I shouldn’t have to tell you to wipe down basic stuff. Really bad experience. Fidel was nice. But I was already over the situation. Now I get to go home and vacuum myself. Thanks