Goodyear Auto Service Center

If you have a beater and you don’t care about nicks and scratches after replacing your tires, this is the place to go. The staff is friendly and willing to help, but recently I had a bad experience that I will never visit this place again. I replaced two tires on my car and the mechanic scratched and damaged both wheels. They also stained the door handle and interior upholstery with grease. This is very disappointing because after all the effort taking care of my car, a careless mechanic ruins it in a matter of seconds. I would avoid this place if you are meticulous with your car.

Horrible. 2.5 hours to get my car inspected. Employees wandering around aimlessly. Very unprofessional.

Made an appointment for 2:30 pm. Brought the car in at 2:00 pm. Left the shop at 5:15 pm. More than 3 hours to get an oil change!!! You decide if it’s worth your time.

I like Goodyear. But when you get here early on Saturday morning to get the tires you purchased here rotated and balanced you should not have to listen to the gentleman at the counter explain to you for 5 minutes that he is extremely booked today and «if» his appointments show up I will be put behind them. A rotate and balance on any car is a fifteen minute job. We are now coming up on being open for 45 minutes– not only is my vehicle not done. I am one of only two custers here. The second Customer is getting her oil changed. The. Same gentleman just came out and told her he was out of 5w30 motor oil and would be happy to upgrade her to a synthetic blend and … Wait for it… Offer her a discount off of the synthetic oil change price. He should have offered it for the same price as she was originally quoted. It is now 8:20 I am still here and the first «appointment» just showed up. Sorry gentlemen you are failing in the customer service area. Update: 8:27 am time to rotate and balance one hour. Rob Echols, store manager then states «not bad we got you out quick. Three of my appointments never showed up.»

Do NOT take your car here! They advertise cheap oil changes so they can «diagnose» other problems they say you might have and shake you down for hundreds of dollars worth of unnecessary repairs. They try to use scare tactics and make you think your car is going to fall apart as you’re driving out of there. I had an appt at 10:00 AM and they made me sit for TWO HOURS! All I wanted was a simple oil change. When I told the salesman I didn’t need the almost $ 800 worth of repairs he insisted I needed, they got mad and treated me terrible. I heard them trying to shake down every single person who came in there, including an old woman who told them she couldn’t afford all the repairs and they tried to pressure her into opening a Goodyear account to pay for it! She was in tears! NEVER, NEVER, NEVER again will I darken the door of that or any other Goodyear if I don’t know who I’m dealing with. My son-​in-​law works for a Goodyear store in Oklahoma and I know for a fact that they’re honest and don’t try this kind of stuff. SHAME ON YOU, GOODYEAR!!!