PM Pediatrics

I’ve been here several times now and thought they were average for the care received until my last visit with my 11 month old. There were hardly any people and we were taken in promptly. The Asian nurse with the large glasses took us in and told me to sit my child on the standing adult scale– she is 11 months old with an extremely high fever, hasn’t eaten and the scale is filthy– really? This is a pediatric urgent care with a pediatric scale used to measure infants and toddlers! I asked her of she was going to wipe the scale down and she got an attitude and told me to follow her to the pediatric scale– as if it was a great work for her and she was doing mea favor. She has the wrong attitude as a nurse– not caring, rude, cold, and unprofessional.
So not only was this an unnecessary and disheartening experience, the Nurse practitioner who assessed my child did not do a thorough job. I specifically asked her to check my child’s mouth and throat because my child had been refusing all food, which is totally unlike her, and she peeked in with my child crying a half mouth open cry. No light, no tongue depressor, no true assessment. Then another Spanish nurse came attempted to insert a Foley catheter, causing my child to bleed and scream, all the while saying babies anatomy is very different and that she couldn’t find the urethra. She attempted again with the same unknowing and ridiculous trial and error approach. As an RN who inserts foley’s all the time– you are supposed to stop immediately if you feel any resistance!!! I stopped her from continuing which I should’ve done on the first attempt. I took my child straight out of their incompetent hands and went to Cohens children’s hospital. Their urgent care uses the same staff as the ER and they did a full assessment of my child and found blisters all over her mouth and throat– which I was told was «clear» by the NP at PM pediatrics. They were able to insert the foley with ease and did not cause my child to bleed. For any parent who wants peace of mind that their healthcare professional actually knows what they’re doing– steer clear from here and go straight to Cohens!

This is the BEST one you can find in Bayside, Queens area. Go for it.

Great office from the min you walked
the receptionist greeted you with a big smile! Took all our information, say down as we were called in under 10 mins. The doctor was amazing! DR. Weinberg was great, walked in asked questions, sat with us went over some things, so polite, gave us some advice, listened to our questions. Overall great office!!! Can’t complain one bit!

I was beyond satisfied with my visit at this location. This was my first time going to PM Pediatrics after being recommended by a coworker of mine. The registering process at the front went smooth and under 10 mins. We were in and out in less than 30 mins. Everyone that dealt with my 2 yr old son was friendly and understanding even with the continuous crying from his ear infection. I would definitely recommend this place to anyone with a sick child wanting to be seen right away and cant wait for an appointment with their primary. You wont be disappointed.

I was extremely satisfied by the service and quality of this center/​facility. It was my first time at an urgent care facility and it came highly recommended by my best friend who swears by this place. As a first time mom with a screaming toddler I need a place that wasn’t an ER that would assist asap. I was greeted by friendly faces, no wait time and an excellent medical assistant and a doctor. I couldn’t have been happier and I highly recommend that anyone who can get here does! The one thing that stuck out the most to me was the «kid friendly» set up and the cleanliness … In times of distress you need a calming place and people to remind you that you are in good hands. Thanks!!! God forbid I need care within the hours they are open I will not think twice!

One of the most careless places ever. My 2 kids come here in case of an emergency but no more. Let me start saying girl in front did not tell me to sigh in made me lose a turn. Waited 1 and half hours to get my ass inside after we got inside the lady took my 1 year olds temperature and said someone will be with you shortly and I waited another 45 mins to an hour for someone to come see what’s wrong with my child. They should make a new rule children under 3 go in first Never again. this happened on March 23,2015

Had to bring my 19 month old here because he was sick the care was awesome. From the moment we walked in untik we walked our no complaints. Shanna and Dr. Hsu were awesome with my unhappy baby who gave them a terrible time. Not even a frown or annoyed look they made us feel so happy we took hin there rather than the ER
I don’t want to jeed to go back butnif I need I wont hesitate

Huge parking Lot … Late hours with a incredible staff.
PM Pediatrics definitely makes it easier on me as a parent. I been here a few times & never had to wait more then 10 minutes for my kids to be seen by a doctor. With a comfortable waiting area & a huge flat screen with SpongeBob playing. Not to mention the extra detail they put into the jungle theme décor, for kids to feel extra comfortable.
While in the private rooms waiting for a test result to come back or just taking vitals, there is a TV inside the room to make sure your kids will always be entertained & comfortable. The doctors has all been extremely nice & informative. The best part is that they always give my little girl a sticker.
Thank God for PM Pediatrics or I would probably be, in a hospital for hours waiting to see a doctor. The pain a parent feels when there child is sick is unexplainable. You just want them to feel better. Not stuck in a ER waiting room with every germ possible!
Thank you PM Pediatrics

We brought our 2 year old son here when he had a fever and needed urgent care. PM Pediatrics was open and had a obvious focus on children. The doctor did not give off a professional image in her attire or her behavior. Our son was fussy and she said something to the effect of «He’s already frightened and unhappy. I’m just going to spray his ear with water to check for an ear infection since it can’t make him any worse.» Knowing our son, we declined to have her spray his ear and wait it out instead. Perhaps medically she was right, but the way she told us what she wanted to do and her lack of empathy towards our child, seen through her body language and speech towards him and us, made us not come back here again.

We took out daughter there for a runny nose, slight coughing and higher than normal temperature (not a fever) since our pediatrician’s schedule did not work for us. My daughter wasn’t severely sick or anything, but may have a minor cold like any other kids her age during the winter. No big deal right? After further examination and «treatment» by the nurse and doctor and they determine my daughter was very ill and they need to call the ambulance and send us to the ER ASAP. So the ambulance show up and the look on their face doesn’t look urgent at all. Obviously it was not something that will warrant an ambulance ride. Ambulance should be reserved for someone who’s in grave danger. What a waste of valuable resources. When we got to the ER, the ER doc was able to figure out what the illness was. It’s something very obvious which any doctor or nurse should be able to figure out. If my daughter’s life is on the line I would not trust this place. The doctor are very inexperience and either they don’t care about curing a patient or just incompetent. If the doctor seeing the patient and not sure what the problem was, the doctor should at least consult another doctor. I believe there’s only one md on duty at any one time. This place is despicable. One bad visit is the last time I will ever come here. I DO NOT RECOMMEND THIS PLACE TO ANY PARENTS UNLESS YOU LIKE AMBULANCE RIDE TO THE ER OR ELSE THEY WILL CALL ACS ON YOU!!!
Con
*Instill more fear on parents
*Incompetent doctor
Pro
*Ambulance ride
*Late hours

I brought my son here after a minor scare at home. I quickly googled the nearest urgent care center and came across PM Pediatrics. It was my first time here and I was a bit nervous about what to expect but the waiting room was spotless and the woman at the front desk was polite & friendly. My son’s vitals were already taken within 15 minutes of arriving, and not long after the doctor came to see him. She had excellent bedside manner, was knowledgeable, and put my husband & i at ease. We were discharged about an hour after arriving. Im glad I found this place & will definitely be using it from now on. (Hopefully I won’t need to) :-)

Great that there is an after hrs dr for kids. When my 5 year old had an eye infection we went to them around 9pm. by 10:30 we were seen and at the 24 drug store getting meds. Very friendly staff and clean place. Its a warm vibe for a Dr office

A little bit of a update, I have to say PM pediatrics corporate office reach out to me wit one of the nicest people ever name (Nicole), she wanted to apologies for the way I felt, which she understood and sympathies with my experience she even offered a refund due to the fact I was misinformed about there insurance policies. the way they care about my experience meant a lot to me. It gave me a different perspective and I might give them a second chance. Now that’s how you carry a business.

Second visit in about a year. Both times, WOW is all I can say. Wish I had this care at my childrens pediatricians office. Everything from the staff who checked us in to the Physician Assistant who saw us, to the Doctor who came becasue the PA wanted her opinion was flawless. Actually seemed to care and spent plenty of time to address our concerns on a Sunday. Bottom line, this place is great. Super clean too.
Its simple, most pediatrician offices do not care becasue they have a ton of «customers» they treat like cattle. Here, they know if the service isnt up to par they will not survive. They get that here.

Nothing is worse than your child being sick during a holiday weekend. I called my docs emergency line where someone else was on call and she told me to send him to the ER the next morning. I wasn’t waiting so we brought him to PM Pediatrics. Thank God I didn’t wait and just bring him to ER cause he ended up having an ear infection and sore throat. They gave him his dosage of medicine right there (it was late no pharmacy was open) and called in the prescription. I have been here before and it was always a pleasant experience. They take you right away and the whole staff is so kind and to me seems to really like their job. Thanks PM Pediatric, you guys rock!!!

Dr. Nicole Porti is AMAZING.
Very seldom do I come home from anywhere thinking «I have to go on Unilocal and review that place!» Thats exactly what has been going through my mind since I left. I am a first time mom, I get super nervous over the smallest things– but for the first time last night my 4 month old baby girl had a fever. We brought her to PM pediatrics to have her checked out for a possible ear infection. I was literally seen within 5 minutes of arriving. Amazing staff. I asked the physician if she worked anywhere else because I would LOVE to replace my pediatrician with her. I felt more comfortable and welcome by her in three minutes then I ever had at my daughter pediatrician.
They give you a print up with discharge information better then some I have received in emergency rooms.
The facility itself is huge and well designed. They have equipment to run blood and urine tests on the spot as well as x-​ray machines for more serious cases. There hours are amazing. Perfect alternative to an emergency room. I know I will be coming back here in the future if I ever need a doctor for my baby girl after hours!

What a great facility. Had to bring my 2 month old in the middle of the night and we were taken care of immediately and efficiently. The practice is very warm and inviting both in the reception area as well as the interior examination area. In take at reception was very straight forward and fast and even taking vitals from the medical assistant staff was effortless. The doctor and PA staff were very warm and explained everything in layman terms. They sent us off with great detailed instructions about what to do at home for our son and also with plenty of samples. I highly recommend this facility over any hospital emergency room for any non life threatening emergencies.

One crazy evening, my son got some weired chest pain. Upon a push from my mom, we took him to the local hospital emergency room. Once they assess his triage and find it negative, we were sent to the waiting room to wait. As I look around and I began to calm down, I remember my pediatrician recommended PMP. I look on google and there was one 3 miles away. Did not do much convincing for us parents and I called. The receptionist was very nice and told us there is no appointment needed.
We arrived within minutes, and the place was clean and it is very obvious where we need to go. We got my son registered quickly. Within 10 minutes, he has his vitals checked. Another 10, a very nice doctor came in. She did here usual OPQRS and did a few ONE … and I remembered my son had been doing lots of push ups. Mystery solved.
We were very glad the whole ordeal was over within the hour instead of five or more at some hospital — where easily they could had charged us twice as much and run up twice as much test. This is a place to go if my kids ever have anything before jumping to conclusion and have to wait in a hospital!

We visited this clinic after a late night scare. I don’t know why there aren’t more clinics like this. It is wonderful to receive prompt medical attention when it’s most needed. We arrived at around 9:30PM, waited less than 5 minutes before we were seen by a pediatrician. She was patient and very meticulous in her examination, and her diagnosis really put our minds at ease.
The décor is wonderful for children, there are stuffed animals on the walls along with TVs in the waiting/​examination room to keep them calm. The clinic also has its own x-​ray equipment, which is not usually available in the average pediatrician office. When we left they had already sent the prescription electronically to our pharmacy plus the doctor gave us two vials of the medicine so we need not rush to the Pharmacy.

I brought my Daughter to this clinic the other night very simply, It was the worst experience of my life. My experience started at approximately 11:00pm my Daughter was sitting in her swing, and my wife was pumping her breast milk i was in my bedroom checking some email’s when all of a sudden my Daughter started screaming loudly I went to the living room and pulled her out of the swing. She began screaming louder and appeared in sever pain, her feet were also very red and swollen almost like hives. I thought we should call and ambulance but my wife suggested to go to this PM pediatrics place. I agreed and went to get the car. I thought is was a good idea because a hospital emergency could be and all night affair. Upon arriving their we were treated very well and although my Daughter was now calm and sleeping we still felt like we wanted to make sure that everything was alright with her. After registering at the clinic we were brought into a exam room a lady physician assistant gave my daughter a brief exam and didn’t think anything was wrong, but wanted to concur with her colleague. He came and made a mention about a linear line on her foot. At this time her foot had many red blotches of all shapes and sizes we were really worried. He order a blood test which was very painful for my daughter. They determined that there was no problem with her white cells but wanted us to go to the hospital for further exams and he had already called and ambulance. After some time the ambulance came my wife rode along i went by car. When we got to the hospital we learned that the doctor from PM Pediatrics had called and ACS case against us for abusing our Daughter. We were in shock my wife works for ACS, and knows everyone their. When the doctor in the hospital examined my daughter he thought that the doctor at PM Pediatrics was crazy and that their were no signs of abuse but because the doctor had called it in to ACS we now had to go though the whole process with ACS. And my wife’s colleagues at work would have to find out not a good thing. The Doctor for ACS saw my Daughter the next day and also determined that their was no abuse and referred us to a Hematologist. The Hematology determined that she has some kind of blood disorder thank G-​d not serious we are now in the process of running tests. And hoping and praying all works out.
My problem with PM Pediatrics is that they rushed to judgement the professional thing for them to do would have been to have my daughter go to the hospital so that doctors their could evaluate her, instead of just calling a case in to ACS this would have given them a real second option. Also the way that they handled it was very unprofessional they should discussed with us more and asked more questions. They didn’t even asked what we did for a living, again my wife works for ACS. Needless to say although these allegations will be determined unfounded it still will be embarrassing for my wife. Again PN Pediatrics acted Unprofessional all the other doctors that examined my Daughter said that the red marks in no way looked like injuries why did they rush to judgement? I understand that it was late and they wanted to go home, and maybe didn’t have the qualification to diagnose a condition more serious then a cold but they should have tried. I would NOT recommend this place and would recommend that looking for and easy way out of a late night emergency visit is not a good idea. Go to the hospital where the real professionals are. Don’t let and unqualified doctor ruin your good name and reputation or even worst hurt your kid. My Daughter have seen 4 doctors in 2 days and has had two blood test, we have brought her to horrible government offices she should have been diagnosed correctly from the start.