Bayside Volkswagen

Today Andrew and Leo helped us purchase my husband a new toureg VW. They are amazing did everything in their power to get us into his new car. David the finance guy dos his magic when my husband had very bad credit and he mad it happen !!! I would recommend everyone to go check them out !

I dragged my husband in to lease a 2016 Tiguan, a car I had been researching the last few years (in anticipation of getting rid of his old car), and not only did the car live up to my high expectations, but my reluctant husband loved it too. We worked with David Steinberg who had the perfect amount of attentiveness and casual conversation so we did not feel overwhelmed by a sales person. I am in sales myself, so I was already expecting an ambush! However, David was brilliant, friendly, knowledgeable and funny. I think we did more laughing than anything, and we put a deposit on a Tiguan and picked it up a week later.
The car is beautiful, my husband is in love all over again and his new car makes running errands a pleasure! Also, Angelo the manager was right there, attentive, ready to answer any questions and help us with our transaction. That makes all the difference! The manager cares, he puts in good people like David and VOILA! I’ll be back for my Touareg when my current lease is up! Thanks guys :)
–Jessica and Joe

Purchased a VW Passat and am extremely disappointed with the quality.
My family has owned dozens of VW’S from 1970 through 2015 and I guess German engineering is not what it used to be. Here it is the first time it snowed in 2016 and the car is totally useless, the Passat is so low to the ground that even at 6 inches of snowfall the tires spin and the front end is like a snow shovel digging it’s way into the snow and after a few yards of driving we are again stuck.
This car must have been designed for areas where there is no snow.
Worst car ever. Save yourself some money and go buy a Toyota or a Honda because both the Camery and the Accord passed me by in the snow.

I had a great experience at Bayside Volkswagen especially dealing with Jeffrey. He was a pleasure to deal with and not pushy at all, very upfront and honest. Didn’t bombard me with unnecessary cost and gave me the best price out there, and I did my research. Plus I got lucky by having a family member owning a Volkswagen so I recieved the $ 1500.00 off bonus! They had two versions of the exact car I wanted and color, which was a Jetta 1.8T TSI 5-​speed. I would also recommend going here especially if you live near Queens. Thank you for the wonderful and quick experience.

Went back to lease another car. Salesman Shawn did the early work with my wife. Went back to finalize the agreement. Of course we had a small disagreement and Shawn did a very funny thing at the end of the night. Manager Angelo is a man of his word and with just a handshake agreement stood by his word.
Everything went smoothly with the return of our leased car. Picked up the car and a couple of days later we remembered we left some CDs in our old car. Shawn retrieved them for us. Thanks Shawn I need my opera. Weeks later we got a refund check because we paid too much for our car registration. I’m very impressed by this dealership. They go by the book and are standup guys.

Visited this dealership to cross shop other quotes and clearly stated my intention beforehand.
The salesperson was fine, asked me what I’m looking for and what I received in pricing. Made me sit there while he went and spoke to his sales manager. The sales manager accused me of not understanding the quote. After I said thank you and walked away, he had to throw in an extra jab and say «have fun getting hosed on the financing».
Well dear sir, I did fully understand the quote, purchased at that quote and also received the VW promo financing available for that vehicle. Sorry that I couldn’t be profitable for you.

On 8÷29÷15, I decided on purchasing a Volkswagen Passat Sport. After many visits to other dealers, I was becoming a bit deflated. I told myself, «my last and final stop will be Bayside Volkswagen.» As a first time car buyer, you could imagine how daunting car shopping can be, however, upon walking into Bayside Volkswagen, I was met and greeted by Mr. David Steinberg. From there on out, the rest is what they call, «history.» Mr. David Steinberg detailed all the ins and outs of the car buying process to myself and my family who accompanied me. Mr. Steinberg made us feel all at ease with his relatable stories all while keeping my goal in mind. We settled on a price and Mr. Steinberg was able to locate the car and delivered the car in advance on 9÷1÷15, 2 days earlier than expected! All I have to say is that Mr. Steinberg made my car buying experience very pleasurable. I HIGHLY recommend Bayside VW and double HIGHLY recommend doing business with Mr. David Steinberg. Luckily for me, I have a friend interested in a Volkswagen. I already know where I will recommend him to…

Angelo and Andrew were both very helpful in finding us a car and i would highly recommend this dealership :) one of the best experiences i have ever had with a dealership. Thank you so much for your help and kindness :)

Soooo loyalty means NOTHING to this dealership. My family bought 5 cars from them in 4 years. Yet I was recently offered a better deal at another dealer out of state for my 6^th car– which I took. When I brought my new 2015 car for a defective service issue I was initially told I could come on in. Then I was told «sorry you didn’t buy your vehicle here so you need to go back to where you bought it for assistance». REALLY. Do I not have the right to go to ANY dealership I choose? «Oh yes», I was told, «but we can’t give you a loaner car because you didn’t buy the car here.» Well Bayside VW bye bye. You lost 5 amazing customers. Your service was mediocre in the past and I am glad I won’t have to endure the trauma of future dealings with you. Grateful to find another dealership on LI that respects and appreciates their customers no matter where the car was purchased. Oh and BTW your sub-​par dealers in sales couldn’t match a price or a deal given by Costco auto program. No wonder you weren’t granted the privilege of being a part of this great program again. Sub par sales and sub par managers. Smh shame on you!

I saw an ad for a 2015 Jetta for $ 1899 down and $ 159 a month. I spoke to Sally who was extremely professional and answered most of the questions. Upon arrival, I did not meet with sally. No sales rep would approach me yet, I had a bona fide appointment to test drive a vehicle. After waiting 15 minutes, a sales rep meets me and ask me if I’m ready to drive then proceeds to ask when do I plan on purchasing the vehicle. I respond by saying within the next month or so.
After learning the ad online was misleading, I went ahead and selected the car of my likings. After figuring out the best car for me; Jetta S with Connectivity, I spoke with the sales rep and made a offer which took him 25 minutes to obtain approval from a sales manager.
A week later, I bring my father with me to the dealership to sign the paperwork just to learn we were declined VW Finance meanwhile my co-​signer has a FICO credit score of 797 and my score is 630.
The leadership and disorganization of this business is beyond belief. I would never recommend or set foot in this location again. The dealership still goes ahead and cashes our deposit of nearly $ 4,000 which includes a bunch of weird surcharges and fees which were never explained before hand. A week later Bayside VW has yet to return the check. Stay AWAY! I will be contacting VW Corporate in the morning.

If I could give this place a 0, I would. Bought a CPO 12 Jetta GLI and in less than a month I had to take the car to service. The first time they said it was a misfire in the 3^rd coil. Let’s see what they say the problem is this time. If they don’t resolve the issue this time I will be contacting the Attorney General. Try me.

I recently traded in my 2013 Jetta for a 2014 Passat. My experience started with Sally Morello, who contacted me following an internet inquiry. I explained my timeline and she listened. We scheduled an appointment for a trade in appraisal and test drive. My timeline needed adjusting and Sally accommodated.
On Saturday, at the dealership, I was introduced to Andrew Kovach, the sales rep I would be working with. During my thorough test drive of the new Passat my Jetta was appraised. Andrew, Angelo and I took about 15 minutes to get me where I needed to be pricewise. Nelson then tagged in and took the credit info (I had pre applied with VW Credit.) The Passat had to be located. It was and was delivered to Bayside on Thursday. Saturday I went in and finished up the paperwork and drive home in my new Passat. One week, start to finish!
I would absolutely reccommend Bayside VW. No gimicky sales efforts, no hard after sell from Nelson in F & I. Just a very professional experience from start to finish.
Kyle

I’ll miss dealing with VW after my lease is up. We will need to choose a different brand next time. I was very happy to work with them these past few years and even happier with the Great Neck Service center. But too bad my car needs won’t be able to be handled by VW anymore. Where are the hybrids???

I have very good experiences with this place. In 9 years I leased 5 cars from them, and coming for more.
These guys are honest, hard working, deliver what they promised. I have never had any problems. Oh, the last car — 2014 Jetta — was delivered on time, plates and all stickers installed while me and my wife enjoyed coffee, and then the sales man Peter spent about 15 minutes to make sure my wife gets familiar with new features. Cool service!
Here is an example of their service:
We came home and I noticed the car did not have floor mats! I called Peter right away, and found out that this model does not come with mats, and I have to purchase mats myself. It was a turn-​off. But in 15 minutes Peter called back and said he has mats for me, and I can pick them up at any time. Well, I got my mats free of charge, as I expected.
I recommend this dealership!

I did a lot of research and went to a lot of dealerships. Buying a car is stressful. Putting all that aside, we had a great experience at Bayside VW, mostly because of Jeff, our dealer.
I’m not kidding when I say he went above and beyond to make us feel comfortable. I must have called him no less than twenty times, and each time he made me feel like I was the most important customer.
He stayed cool and didn’t pressure us as I grilled him on every detail of the car. He answered all of our questions, and was always very professional and polite.
We bought a preowned Jetta from Jeff, and he stayed in contact for two weeks afterwards to make sure everything went smoothly.
I highly recommend Jeff. I’m sure you’ll agree.

Bayside Volkswagen, you have a very, VERY content and satisfied customer. I recently leased a Passat from Bayside Volkswagen — Jeff, MY sales associate, was the best!!! The name of the game, from the time I walked in the front door, was professionalism and customer service! There was no push to purchase; they worked within my budget; they honored their verbalized prices and agreements. There was never an attempt at the bait and switch tactic nor did I ever feel pressured.
If you want to purchase/​lease a car, especially a Volkswagen, this is definitely the dealership and salesmen/​women you want to visit and do business with.
Thank you for everything Jeff! I really love my car!!!
BH

Bought a Jetta from them back in late 2011 and went through a relatively painless experience. I suppose it depends on the salesperson and manager (s) you deal with. The one who helped me out (Oswald, not sure if he works there anymore), he was a good guy who was able to throw in some extras. We reached a deal pretty quickly and took the keys a week or two later.
The only thing I could think of that was sub-​par was towards the end when signing the actual paperwork and financial documents with the manager. You could tell he was trying to hold back on pressuring me to purchase an extended warranty.
Car is doing fine, 30K+ miles, a few rear tire changes, gas cap and headlight repair, but that’s about it. We’ll see how it wears and tears past the standard dealer warranty period. VW, don’t let me down.

This is a horrible dealership that still practices yesteryear tactic. I was hoping at this age, I could buy a car online or at least, conduct most transactions online. My first visit there, the manager gave me an ultimatum, this price buy it now. When I refused, they called me back to say, ok, we would gave you this price. When I went, it wasn’t. It was such waste of my time. Maybe I should have known better. Anyway, I bought it from another dealer but use Bayside service which is a joy, so far.

I give them 5 black-​holes (negative stars).THEY SUCK! I went looking for a new family car which I intended on buying for CASH. They treated me like I was bothering them by walking around the showroom checking out the cars and waiting for a salesman to come out and show me their limited selection (they have about 5 cars on display in the «HUGE» showroom). The salesman took my phone number down and condescendingly said he’d call me but never did (not that I’d go back there anyway).
So, I took my $ 30K and went down to Honda and had a great experience.
SCREW YOU VW & Screw you Bayside VW!
There’s a reason you’re idling the $ 1B US plant you built just a year ago… you don’t know how to treat customers.

You may want to reconsider this dealership if your moral sensibilities are not aligned with those of, say, the Taliban. Consider the news story below.
HIV Victim Fired from Queens Dealership
–various news agencies
The finance manager at a the Bayside Volkswagen dealership in Queens, Jeffrey Villacampa, 43, claims that he was fired after his boss found out he was HIV-​positive.
ABC News, the New York Post, and other news sources reported that Villacampa accidentally revealed his condition to supervisors on March 12 following an earlier incident in which Villacampa had complained about a conversation between managers he described as «outrageously offensive» in which the word «faggots» was repeatedly used. This led to his dismissal from Bayside Volkswagen where he has been working since last fall.
Among other things, his boss, Angelo Alexiadis, reportedly told Villacampa that he had barred his own brother from entering his home and seeing his nieces and nephews after learning he had the virus. Villacampa asked him to show his brother some sympathy, which made his boss suspicious and led to the revelation of the employee’s condition.
Villacampa admitted he had contracted the virus five years ago and was quickly told to stop working with customers on credit applications.
«I was unbelievably shocked that this could happen in New York City», the former manager said. «I really haven’t seen anything quite like it in a long time. It sounds like 1987», his lawyer, Walker Harman Jr. of the Harman Firm stressed out.
Calls to the dealership were not returned. Alexiadis declined to comment, according to the article. Villacampa filed a lawsuit for discrimination against Alexiadis in the Manhattan Civil Court on April 3.