V & S Motor Service, Inc.

Service manager and technicians are thorough and trustworthy.

Was told one price then they charged me a lot more than what I was told when I first walked in. Nothing was fixed yet they charged labor fee for «mechanic work» they DID NOT perform on my car. To negotiate the unfairness in pricing, I was told to come back for Vincent since he conveniently had a doctor’s appointment (mind you, I’m pregnant). Then they went on and on about their impeccable reputation yet they cut me off while I was speaking several times. Would never go back and would never recommend this place to anyone.

Excellent & speedy service. Owners are very friendly and mechanics are great. Highly recommend V&S.

Great mechanics and excellent service. Towed my G35 to them after a pothole took out my rear suspension in the highway not far from the shop. They were very friendly, and handled all of my insurance claim promptly. Ordered, replaced, and had my car ready ahead of schedule. Strongly recommend V&S over the dealer shop!

I found V & S on one of the BMW forums. Took my E60 m5 there because it would not start. Was treated very professionally and honestly. Spoke with Vincent and he worked with me to get it towed there. Left my house early Friday morning. Spoke with Vincent later in the day and he diagnosed the problem as a faulty fuel pump relay. He ordered the part and said he would contact me when it was done. Got a call on Monday and was told the car was completed. Fair and reasonable price for all work involved. Upon picking up the car I noticed a huge hole in my front bumper. When I inquired about this he said it was like that upon arrival. I explained that it was in perfect shape when it left my house and I was going to contact the towing company. Spoke with them and of course they claimed no fault. Called Vincent back and he advised me to bring the car back in and he would take care of it. I have no doubt that the damage was caused by the tow company, but for him to accept the responsibility as it was his shop the work was done at is uncommon in this day and age. Just wanted to say a big thank you and let everyone know what type of stand up people these guys are. This was my first time ever going to V & S but I will definitely return for any of my automotive needs as well as enthusiastically recommend them to anyone who asks. Many thanks Vincent and team!

The worse body shop in Queens and the young guy there is a real dick! I went to get some work done and they didn’t know what they were talking about and it was a waste of time to go there! Too bad that’s where Chrysler is sending people to get work done there horrible experience will never go there again hope you all don’t go and waste your time and $ there!

Ive been to this shop a few times and I guess I wish it was smaller and better communication with it’s customers.
The last and final time I went in they found nothing wrong with my car, but did not inform me, but kept my car for 2 days!!! I had to call just so they could tell me, they didn’t find anything wrong. On other occasions, the repairs took way too long. On average 6 days. Too long in my opinion.
Clean shop, nice owners, but slow, and they don’t communicate as well as other mechanic’s do.
Would I go back? No, probably not.

And then I found V & S.
I hated my experience at the dealership. I didn’t trust the gas station shop on Francis Lewis in Whitestone. I really wasn’t willing to sacrifice a ton of $$$ to go to the Dealership. I really didn’t want to!
So I scoured the web and joined a few BMW message boards and forums, and people kept recommending V & S. I searched review sites and the reviews were positive. So I decided to roll in and give them a shot.
I was really happy. I got a great price for an oil and filter change and they did it in under an hour. I also got reasonable quotes about future services and repairs, and when compared to what the dealers quoted me, I might be able to take a vacation with what I’ll save.
The shop is clean. The people were nice. The service excellent. I plan to go back.

Been going here for over a year now with my 2010 M3. I did my research before coming here, I had always drove passed it but since I had bought a new BMW, I wanted to find a nice honest place to have out of warranty repairs done. Like others said, its not the cheapest place, but if you want quality work done and you know what needs to be done, they’re very good. If there’s a problem with the work they’ve done, Vince is good about taking the car back and having the car worked on again. I had winter tires I need swapping and found on they weren’t balanced really well and the car was misaligned. I took the car back, took Vince for a test drive to verify that the tires weren’t balanced and did the work over again and gave it back to me perfect. Highly recommended.

Great service. When I first moved to NY I took my 3-​series BMW to several shops before trying this one. I’ve never gone anywhere else since. The mechanics know exactly what they’re doing. $ 95/​hr for mechanical and $ 50/​hr for collision, body work and painting.
It’s not the cheapest place you can take your foreign car, but it’s the best one I’ve found. Just take care if you’re on a budget. They like to fix everything they can, even if it’s not essential. Let them know your budget and they’ll be more than happy to work within it.

Excellent auto service and collision repair shop — specializing in German makes. Cleanest garage I have ever seen. Vincent Jr runs the shop and gives you the real low-​down and quick service.