XSport Fitness

This gym is great since they expanded it. A variety of equipment and great personal training — the child care area is a bit small, but the kids like playing there when they go with me.

This gym really works out good for me. I’ve been a member for about a year and a half. I signed up for two years at around 150 dollars. That is dirt cheap compared to a lot of other gyms I checked out. It’s not the biggest or best gym but it’s not small either. If you work out for an hour each session like I do there’s plenty of machines and stations you can hit. I really like they do childcare too for only a dollar for watching your kid for two hours if you want. Everybody that works there is real nice I just wonder why they seem to have high turnover. Every time I go in there it seems that I’m seeing new staff members.

I will start my review by saying I am not a member of this Xsport and never have been. I would like to mention my experience however, since I stopped by to see their childcare facilities before considering if I wanted to join. I was less than pleased with the childcare facility — I know this is a gym and not a daycare — but I just wasn’t comfortable with the size nor the options of toys. Additionally, the (pushy) salesperson who was showing me around made a comment that if I were to consider a park district gym, they ‘hire pedophiles’ to watch the children. For someone to make that type of remark to a mother is not only tasteless, but pretty much the lowest extreme someone would go to make a sale. That alone turned me off completely from joining.

Me and My Boyfriend found this place because we didn’t want to stop working out while transporting my daughter to Green Light driving school in Batavia, We knew it had what we needed, and as soon as our contract was up, we came running to this place now over a year of working out I can say, They keep up on there machines if they go down, we are impressed by how there are no rips in the material, always antibacterial avail to wipe down machines, and They always have the best prices on supplements no need to drive to Carol Stream any more, Better then GNC everyday! and The Staff is always smiles and Friendly, We have a planet fitness opening up, near us and we will not even go there, because if I wanna wear a hat on a bad hair day! I can, If I wanna giggle and sing and dance I can! And Not only this Great mix of people Beginners feel welcome, and Did I say its affordable?

At 2am this is the best place to be. To get rid of stress, staff is wonderful, when you want to hit heavy bag, or run, this is the place to go.

Well after a month and a half Xsport notified me that they were not going make me whole from the loss of my two front teeth. I guess I should have never expected them to do the right thing. A bit short sighted considering the number of gyms out there. Buyer beware

I have been a member for 5 years. It works because it’s close and relatively cheap. The downside is that they do not replace equipment. They added some space two years ago, but some of the equipment is original to this location. I swear it’s held together by tape and band aids. The ellipticals in the back of the store are literally falling apart. The level moving the unit up and down (for hills) do not work on 2 – 3 machines. Other ones have tv’s that don’t work. In fact the entire place has TV issues. Some have sound, some don’t. Some have pictures, some don’t. The channels are constantly changing. A couple of weeks ago. There were 5 channels dedicated to WGN, while ESPN and other channels suddenly disappeared. I would gladly pay a bit more money if stuff would actually work. I wonder if they know that other gyms are moving intO the area. Gyms that seem to care about their customers. It’s time for an upgrade, either this gym needs to, or I need to…

Love the trainers and staff. Always willing to help maximize your workout even if your not with a personal trainer at the time. Love this location!

I don’t usually write these reviews but I had such a good experience here. I signed up for personal training with one of the trainers here and I was very impressed. Not only was the training helpful in targeting my specific needs, he also went so far as to suggesting supplements that would help improve my target goals. The trainers at the front desk are always friendly and welcoming when I come into the gym. What a great team! Thank you :)

I went into this Xsport 3 time this week to workout with my friend. I checked him in as a guest all 3 times. Today he received a phone call there from the corporate office accusing him of training me and others at this gym. Which is not true at all. And then 40 minutes later I received a call from the corporate office saying that I can not have guests at this location because my home gym is the Naperville Gym. I have Never brought a guest in and instead of someone at the gym coming over to me to inform me that I was in the wrong, they call corporate and have them call me at the gym! I have spent over $ 6,000 in personal training at Xsport and today I want to pull my membership! And for 3 days I checked my friend in as my guest, if I was not allowed to do this, they should have told me on day 1! This shows that the people behind the counter are not doing their jobs. And the Phone calls from corporate show that the GM is not doing his job. He should have approached us and asked himself. My friend is very fit and knows his way around the gym, but so am I! If you saw me and knew me, you would know I DO NOT need a trainer! This is discrimination! My friend goes in there with other friends that are guys and this has never happened. Because a women brings a man in, it is considered that he is training her!!! I am so disappointed at this company and the way this situation was handled was terrible. Do not go to this establishment! There are So many more better gyms out there!

Good facility, but the staff never interacts with the customers unless they’re trying to sell them something. Other than that they’ll sit and talk amongst themselves until it’s time to help someone. Texting is constant not that it bothers me and they got rid of 2 FANTASTIC trainers. The turnover rate for there sales people is a little uneasy for me.

Been a member for a little over a year. Since they completed the renovated addition in 2013, it gave them the necessary space to expand, which was definitely needed.
CUSTOMER SERVICE: 3 of 5 stars (Avg.). Nothing horrible, but nothing noteworthy either. They’d get 4 stars if they weren’t pushing to sell massages, supplements and classes like Ned Ryerson from the movie Groundhog Day. Some people at the front desk are friendly and will greet you, while others aren’t. Pretty standard for most gyms unfortunately. I also reported a wire that had completely frayed due to a pedal on an exercise bike rubbing against it. Who knows when it would short circuit. The worker at the desk glanced over saying he’d get maintenance to take care of it. Three months later, nothing was fixed.
PRICE: 4 of 5 stars (Good). If you do the buy one year get one year free deal, it’s $ 239.40. They usually have it around Black Friday, but they have extended it over several months in the past. Over the course of the year, you’ll earn 360 Rewards Points, create an XSport account online, and then redeem the points at the end of your first year to get the free year of membership. If you spread the $ 239.40 out over 24 months, it’s roughly $ 10 a month for the first 2 years, which is great value. Without the deal, it comes out to $ 20 a month for a full year, which is still pretty good.
EQUIPMENT: 4 of 5 stars (Good). Before the renovation, I’d give ‘em a 3, but now that they expanded, it’s a 4. They were able to put a lot more machines into the expanded area, but it’s still laid out in a way that it’s not too cramped. They have all the machines for the major muscle groups. Their dumbbell area is still a bit small though, and during peak hours it’s pretty hard to get one of the few benches there. It’d be nice if they have some stretch bands too. They do have plenty of yoga mats, ropes and medicine balls.
CLEANLINESS: 4 of 5 stars (Good). I haven’t noticed any major hygiene issues in the bathrooms, locker rooms or with machines. No King Size Snickers bars in the toilets with extra peanuts is much appreciated. Their lone urinal looks like it was built for an Oompa Loompa though, so if you’re taller like me, be prepared to squat. They have a hand sanitizer station near the front desk, but it’s a bit hidden on the side of the desk and smells as strong as 500 Febreze’s brewed with your Grandma’s old perfume from 1948. I’ve observed them vacuuming and wiping machines down. They almost always have spray bottles and paper towels available as well. Some members clean up after themselves and others don’t. Standard though.
CLIENTELE: 4 of 5 stars (Good). Theft is a big issue at gyms, but as long as you lock up your stuff, you’ll be fine. I did somehow lose my wedding ring here and never got it back, but luckily I’m a guy so it wasn’t that expensive. Depending on what time you go, there’s your typical meat heads, but fortunately I’ve never run into any douchebags screaming, doing chest bumps and feverishly chugging protein shakes and kicking people off machines. Most people are courteous, not blabbing on their cell phones and generally easy going such that you can work out and be on your way.
MUSIC: 4 of 5 stars (Good). It’d be better if they played more rock, alternative and hip-​hop. Need more cowbell too. Perhaps they do and the stuff they play isn’t terrible, but it’s not that motivating either. This probably doesn’t matter to most since you can listen to music yourself or plug into one of the cardio machines anyway and watch TV.
PARKING: 4 of 5 stars (Good). Parking is never really a problem since it’s in the strip next to Target and Sears. You may not get a great spot during peak times, but you’ll be fine.
CHILD CARE: Unable to Grade. I haven’t used their child care room yet, so I can’t comment on it. Someday though, I hope to play with those toys in there, because they look awesome (kidding!) Seriously though, a staff member watches the kids in there, which is nice so you can get your work out in. I see a lot of parents come in here with their kids, so that’s always a nice benefit. I don’t believe it costs anything extra so you’d have to ask them.
CLASSES: Unable to Grade. It looks like they offer some yoga and step classes at various times.
TRAINERS: Unable to Grade. They’ll try to pair you up with a trainer when you initially sign up. While the first session is free and they give you a fitness assessment, keep in mind it’s also their opportunity to sell you on buying more training sessions. I told them I didn’t want it. If they ask about it again, be firm with them.
Overall it’s highly recommended. The price is very good. The fact that it’s 24 hours is a nice bonus if you want to avoid the peak times. Don’t fall for the sales gimmicks of other produ

Be aware! If you try to cancel, you have to mail a request in writing to the home office! What?! Mail a letter?! Horrible customer service!

I actually went in with my friend who has a membership, and I was able to sign in and try it out for free. They had nice equipment, but not enough sanitation stations, which really grossed me out. Nobody cleaned the equipment after getting off. They also messed up my friends membership and screwed her out of a massage that they promised and tricked her into spending more. I wont be getting a membership here, but I am glad I tried it out. The nice part about this location is the showers, they looked really clean. They also had a kids room, which was small but had things for them to do.

I have worked out at this location for about 4 years now. While I will admit that I will continue to workout here, there are several problems that I have noticed with the club and staff.
1. The staff only says hello or actually cares about customers when there is a high end manager there.
2. The bathroom at least the mens is almost always is out of paper towels, the urinal always has a puddle of urine below it, more often than not there is urine on the toilet seats, and there are always puddles of water on the floor in front of the showers.
3. The staff rarely walks the floor and reracks the weights, members leave around.
4. I have never seen a staff member wipe down a machine, or bench.
5. The tanning beds are rarely cleaned when you need them.
6. The majority of the staff cannot seem to live without constantly texting at the counter.
7. Trainers will cut you off and hog equipment.
8. If you do complain or notify the staff of problems they are rarely taken care of the first time you ask.
9. I have called corporate about the dirty bathrooms on multiple occasions and nothing really changes.
10. The majority of staff will ignore work as often as possible.
Basically the gym costs $ 20 a month so its cheap and in a good location which is why I choose to stay there, but if your looking for cleanliness on any level you get what you pay for.

Been a member here over three years. Great place. No hassles and everybody is friendly if you want to say hello or if you want to work out and not have anybody bother you its the place too. They have remodeled and what a difference. I go in the mornings around 10am and there is always plenty of room and the staff is super nice. This place is my sanctuary and keeps me sane. Special thanks to Brandan who is the manager and all the trainers (Tom, Jeff, etc). I was a member at Lifetime Fitness for 10 years and this place is way better at about ¹⁄₈^th the cost.

Is it possible to have a gym without douchebags and princesses clogging up the machines? Yes, it is and it’s this location.
I absolutely LOVE this spot. So much so that I drive an extra 15 minutes just to go here. The staff is always friendly. I don’t need my butt kissed but it’s nice to have someone say «hi» when you walk in and not be completely ignored.
The other members are great and treat it like what it should be… a gym. The people here get their workouts in and not screw around. Plus no meatheads hogging up every piece of equipment.
It’s clean too. No nasty ass smell or sweat stained equipment. And holy hell, equipment that actually isn’t broken!
It’s a completely better experience than the Naperville location. I actually enjoy coming to the gym now. Maybe now I’ll get into shape.

After going to the Naperville location for years and becoming more and more frustrated with the equipment breaking and rude people I decided to give the Batavia location a shot. I’m happy to say the Bativa location is the exact opposite of the Naperville location. While this gym is smaller and doest have all the bells and whistles they have in Naperville it makes up for it by being clean, having friendly people and having working equipment. The trainers here are extremly friendly and even offer to give you a spot on the bench if you need one. For a smaller gym there is a great selection of different equipment. Only downside to this location is they don’t have towel service. All and all this location is doing it right and I look forward to working out here more.

I’ve been a member of this gym for two years and I’m quitting this month. This facility is unclean — the woment’s locker room is downright gross. The staff are not particularly friendly, and they are VERY hard sell with the personal fitness trainer plans and supplements. During peak hours, it’s impossible to find a place to do ab work. The music is annoying.
Yes, it’s cheap, but you get what you pay for.

I like this gym. I wasn’t sure I would, but I signed up for training along with the membership 7 months ago and haven’t looked back. It is a no-​frills kind of gym, and the people that go there are just down to earth – I feel completely comfortable there. The staff of the kids care are great-​you can tell they really love kids.