Courtyard Basking Ridge

I used to stay here when visiting in the area. Price was good. Rooms comfortable and I liked the hot tub. But now the price has more than doubled. I used to pay $ 109 with AAA discount. There was some increase but recently I was quoted $ 220 with AAA. This place is out of my price range now for overnight stays. Other hotels in area have much better prices and amenities so search around!

What a beautiful hotel in a beautiful area of NJ… that’s right NJ isn’t just the horrors of Newark airport.
First the area
This hotel is about 30 minutes west and is in the middle of beautiful greenery and trees and homes that are so colonial and big and like out of a Norman Rockwell painting. Cute small towns are all around so check out Bernardsville. This is a great place to hike the neighborhood as the homes are all so beautiful. This hotel is done in the style of an old colonial building and fits in well with the neighborhood. And just up the street at great bagels me pizza.
The hotel
A top notch Marriott with friendly staff, awesome bistro with local type offerings including local beers. Also, the friendliest guests I have ever experienced.
The room
All seemed very new. Very comfortable beds and nice big rooms. The view of the tree lined hillside was also a big plus

Let me start off by saying yes I know this is a Courtyard Marriott and not the top end of all Marriot hotels but it’s clearly located in the middle of a major business area for travelers and I expect a higher quality from the Marriot brand.
I arrived late in the evening after a long day at the client site to be greeted by 3 people at the front desk, while there was a line of business men such as myself trying to check in, and only one person actually checking anyone in. In addition two of them were wearing sweatshirts, not a uniform (not that I care all that much about it but I wanted this to be comprehensive).
After checking in, I arrived at my room to find it directly above the pool meaning I had the chlorine smell as well as the rising heat. Not a big deal, I realize the hotel is very busy… except for the fact the room was also messy which just annoyed me above the normal level.
Went to turn on the TV… no signal… went to use the phone to call the desk… no dial ton. I realize there’s not much of a need to update the phone itself (it’s basically ancient) but at least make sure it works. They send up a man who was rude and spoke very little English. He fiddled with the TV, and the signal came on and ultimately had to spend about 5−10min with the phone before getting it to work (I have no idea what he did for this portion).
All was well and good until I went to use the TV the next night with the same issue, «no signal», on any channel. He came back again only to tell me that it was just an issue where I had to leave the TV on a bit and the signal would get picked up… really now? Is that how a TV is supposed to work?
Now let’s get to the bistro/​café area, which I visited each morning for coffee and some sort of breakfast. The coffee itself you would assume was meant to be fairly easy since they have a Starbucks machine but talk about the worse cappuccino and lattes I’ve had. After the first two days, I just stopped going and grabbed something at the office.
I ate in the Bistro for dinner one night as I had calls the whole evening… cold soup and what appeared to be under-​cooked wings. I would’ve have complained more but at that point I was so done with the hotel, complaining didn’t even seem worth it.
I will not be staying here again. This time, I could not just simply lodge a complaint at the front desk, it just did not seem to be cared about or addressed.

Courtyard’s normally good interior, happy cheery staff, new remodelling outside the rooms shows the start of such work, locally popular & comfortably lobby & grassy courtyard are very popular element, very fast WiFi, generous ballroom & meeting spaciousness, huge parking lot, good location right off I-​78, everything’s good here.

I am a longtime Marriott Rewards member and normally I have nothing but good things to say about the Marriott properties I have stayed at. But this one was awful. I checked in and they sent me to a room at the very end of a long hallway (furthest from the elevator). When I arrived, in front of the door was a hamper full of dirty linen (ew!). Later, when I needed to dry my hair, the hair dryer was cracked and had wires hanging out of it — a serious safety hazard. Fortunately I noticed it before I turned it on. Lastly, when I attempted to print my boarding passes at the computers in the lobby, nothing worked. Sheesh. These are details that any hotel management should have been on top of. Especially at a rate of $ 299/​night!

Good Courtyard to Stay In, but Food is not up to Standards.
Very nice Courtyard. I stay in them because the service and quality of standard is excellent. Very neat and clean. Actually above their usually high standards.
To my followers. Only two things–
There was a corporate function there, and the guests partied late into the evening. My room was just above the noise, and it did keep me up most of the night. Get a room away from the lobby to avoid this.
Also, the breakfast staff was very off putting. We saw what was going on, and left for a local diner. The meal was not as good as usual, and the person in charge was surly. There are plenty of places to eat in the area, so it is worth venturing out. Panera’s is extremely close.

My family and I stayed here in October 2012 when Hurricane Sandy struck the East Coast. We lost power for almost 4 weeks so we decided to stay at a hotel, this was the first one we checked and luckily wasn’t sold out at the time. The rooms were very comfortable and there were many amenities such as a Starbucks and mini store which had candy and frozen foods. There’s a small strip mall located just 2 minutes away from this hotel which is Riverwalk. Panera and even an organic supermarket called Dean’s. I would definitely recommend this hotel for anyone taking a vacay in Basking Ridge.

I stayed here the night of a friends’ wedding and was not disappointed. First of all the rooms were spacious, and I had a ground level room that had floor to ceiling windows opening up to the beautiful courtyard. Room was extremely clean and I was impressed with the size of the television! Price was about what you would expect. Ample parking available and the lobby area was nice, too, All in all I would definitely recommend this hotel if you are in the area for business or pleasure!

Furniture in rooms (dresser, desk, and bed) seem to be old. The sofa and carpet are the only upgraded components. The lobby has been redone to match the new brand. The weird thing is that the smoke detector is on the ceiling and the CO2 detector is near the bed close to the floor. I know CO2 is heavier them air so it floats down and smoke goes up but this is the first time I have seen them in the right places in an hotel. 4 stars for the maintenance team. On the other hand it took a while for me to get warm water on the 4^th floor maintenance gets knocked a star and goes back to 3 stars. The fitness area is great. I was able to get in a good run on there upstaged equipment!

This is the worst hotel I have ever been to. The place smelled like Fabreze — which to me means they’re trying to hide the dirt instead of cleaning it up. The room was only big enough to fit the bed. The décor was dated. The staff was unfriendly and looked like they rather be somewhere else. Found out they hired security for that night because they had guests from two weddings staying there as well as a traveling little league baseball team so if you like noise and a lobby filled with screaming kids this is your place. I’ve traveled on business all over the world and have yet to see anything like this. I could not recommend this place to anyone and I am a loyal Marriott customer.

Steven was at the desk when we arrived. He was terrific. Very welcoming. The room was a little dated but very clean and looked fresh. However no plug at the night stand! Not nice. The bistro staff was also very nice. I had special requests that were no problem. That was great. The room was large. Had a good nights sleep. Loved that there was no bright light shining in the window all night.

Well this is an ok place. Typical weak housekeeping. Price is a bit high for what you get.

Overall, the hotel is decent and the staff is nice. The rooms are typically Courtyard, which was fine for this trip. The only issue was the decorative sheet (I don’t know what you call it) that was over the duvet at the end of the bed — it was disgusting. I quickly put it on the floor in the corner of the room, as I didn’t want to know what it was. Gross.

I have nothing but GOOD things to say about this hotel. We rented 5 rooms and 2 suites for some of my sister’s wedding party & relatives and I can speak for all of us when I say this hotel F#CKN ROCKED!
The front desk clerks (Steven was the best!) and the entire staff were great– UBER friendly and tended/​responded to all of our requests/​concerns efficiently.
The rooms, rugs and common areas were VERY clean. The beds were SO comfortable and had LOTS of pillows– much like my own bed so I felt right at home! I loved the little market — it had «soups-​to-​go» which is JUST what I needed to help with my hangover! We only had breakfast at their restaurant– decent menu, LOVED the potatoes and eggs, FRESH fruits (my fave) and the service was also great. Oh, and the TVs in the booths were defintely a PLUS– it kept my daughter entertained while us grown-​ups talked/​ate. I also like the set-​up of the lobby– LOTS of seating and nice view.
I paid $ 116 p/​n and compared to other hotels where I’ve paid the same (or more) I felt like this one gave me MORE for my money. The overall look and feel of Courtyard Basking Ridge OVER-​EXCEEDED my expectations. I am MOST definitely a FAN and HIGHLY recommend it!

Stayed here while I went to a wedding nearby. Clean and comfortable. Friendly staff. Cute little bar area. Convenient area to print your boarding passes. Nearby to major highways. No complaints.

Service at the bar continues to be slow, but quick with your check. Hotel for lodging is the best place in the area. Clean, reasonable $$, good front desk staff.

Great hotel! 0 complaints. The room was very clean and well stocked, the beds were nice and comfy, the shower pressure was acceptable.
I also really enjoyed the restaurant downstairs for breakfast — it was very simple and easy. I just got scrambled eggs every morning and they were only like $ 3 — very affordable.

Went back based on my prior trip. Anyone who Fed Ex’es my wallet back deserves multiple visits. Service was excellent again and food in the bar as well as breakfast was great. The chef will cook you whatever type of omelet you’d like and they serve it to you v having to wait.
Great service and great staff who greet/​remember guests makes this hotel nice as the rooms are a bit dated. WiFi works fine and the fitness center is tiny.

After meeting with a few hotels in the area, we decided to go with the Courtyard to reserve rooms (room block) for our wedding. To be honest, the hotel is very nice and much nicer than the others we met with. It is very clean, new and the rooms are really nice. The grounds are also very well manicured and they look great.
We met with one girl to set the original room block up and she was fine. Everything after that, we had to deal with some guy in the corporate office in Somerset. He was impossible to reach by phone and took forever (2 – 3 business days) to return emails. And, all we were trying to do was add extra rooms to the block. Basically, we were trying to give them free business and no one would get back to us. I tried calling the hotel, but they would direct us to the corporate office. Fine. It is what it is.
On the day before our wedding, I drove my now wife over to check-​in. Since we had a certain number of rooms blocked, we were supposed to get a free room. This was in the original agreement. Of course, they had no record of this. This isn’t a matter of being cheap, but when it is the day before your wedding, this is the absolute last thing you want to deal with. The manager, I can’t remember her name, was VERY sincere and helpful. She ended up honoring our request, which I appreciated.
I do think the hotel was very nice and all of our guests were accommodated, so that is why I am not giving the place 1 star. I just felt like they were difficult to deal with and the lines of communication weren’t always there. If you were looking for a hotel to spend a couple of nights at, I am sure that this place would be perfect.

This was my first stay at a Courtyard. I must say I was pleasantly surprised. I love the cute modern décor of the rooms here. Yep old, grand hotel rooms scare me. Flat screen TV and cosy couch… love it.
In most other hotels, I never ever use or touch the couches there. Here, I kinda like the set-​up. However, I’m not a huge fan of their bathroom layout, choice of shower curtain etc. In my opinion, I much prefer white-​colored scheme bathrooms than the beige or cream ones. Beige or cream-​colored bathrooms always scream to me «OLD FASHIONED!». Get with the times!
I love the cable channel selections at the Courtyard! Much better than the typical Hyatts or Westins I must say!
Other than that, I’ve never attempted to eat at the restaurant — would prefer to do the 2 min drive to Origin French Thai III a stone’s throw away to do take-​out.
Also, the pool is a disappointment here, no bar fridges and even if they are available in some rooms, they are not stocked either.
All in all, judging from the Courtyard status and all, I was pretty pleased as I had ultra low expectations.