McAlister’s Deli

It’s been a few years since I’ve eaten at a McAlister’s. There are locations near my house and office and it seemed like regardless of which one I went to and what I ordered, the service and quality of food was mediocre at best. For the sake of convenience, I ended up at this location a few days ago.
My go-​to favorite was the veggie spud. Previously it has fresh green, red, and yellow bell peppers, black olives, onions, shredded mozzarella cheese, and salsa. This time, it had the peppers, but they’re now using broccoli and four cheese sauce. The broccoli was fine, but the four cheese sauce was disgusting. Thankfully, there wasn’t much of it and I could eat around it, but it was definitely not appetizing. The tea is still the great McAlister’s tea and the chocolate chunk brownie I had was good, but not the freshest.
Service was typical for a McAlister’s. Disinterested young adults taking the orders and bringing the food out. It took about 15 minutes for everyone at my table to receive their food. Tables were clean-​ish. They weren’t terribly dirty, but there were definitely crumbs there and on the floor. The bathroom was relatively clean, but given that this was 11:20am before the lunch rush, the place should have been cleaner and food orders not backed up. I will probably not return to this or another McAlister’s location. There are too many other choices.

Disgusting place. Visit another Mcalister’s Deli location instead of the one in Bartlett. The food served here is awful, the staff is rude towards the customers, and the «real» manager is never around in order to place a complaint of their untrained staff.

I got a mufaletta and an italian sub. The ingredients were good but both sandwiches had stale bread. I will never go in there again. I EXPECT FRESH bread for what I pay and they served me garbage. There are other places that DO HAVE FRESH BREAD.

A bad experience I should say. I don’t know if it was a bad day, but I do know the one in Oxford would never be like this. Rip McAllisters.
Sanitation.
Terrible. The toilets were bad, hard to sit on without gagging. The bathroom door smelled like pee, and when I opened it, the door knob was wet, and not just wet, it was soaked. I washed my hands again and opened it with a paper towel.
Service.
:(
Food.
Our food was screwed up several times, It had to be sent back. My sandwich was finally eatable after a lot of times of being checked and needing serious repairs. I still got the wrong bread type.
One star, all I need. Go to the Oxford one.

Although the food is pretty good for a deli takeout, the I have to rate them at 1 star. I visited there today, and my experience was less than mediocre. My entire visit, I felt rushed. They truly wanted me in and out. I was rushed to place my order then got attitude from the cashier, Christina, while asking her about soups available for the day. When I asked for her name, she snidely told me and asked for mine. After that, I asked who the manager was. She pointed to someone to the left of her, while simultaneously a man came from behind her stating he is the manager. (Who by the way, tried to make an excuse for her lack of customer service) Still confused as to who the actual manager is… my visit left a bad taste in my mouth. Although this location is closed to where I live, if I have the taste for a deli sandwich, I’ll travel farther for better customer service.

Got here around 2:00 on Sunday afternoon. Not too many patrons but no friendly greeting that I’ve enjoyed at other places. Three employees were behind the counter — one a manager maybe — but only one guy taking orders. Not sure the purpose of those other two. One employee was in the dining room loitering with a family as they ate and having fun with the little boy. Not sure if child entertainment is on the menu. I waited in a short line to order with the one order taker. As I found a table, I noted the chairs and tables are arranged for a group that has left. No big deal for he employees though who still are having their conversations with each other at the counter as I write this 20 minutes later. The chairs are still not organized and the restaurant screams, «We take our time here. You aren’t a major priority.» It’s a shame. The guy who took my order — the only one who has done anything since I walked in the door — just came out with a broom and dustpan. The girl at the register isn’t terrible but she isn’t great either. A customer’s order taken, she slides back to the end of the counter where she can continue her conversation with a coworker — all smiles and giggles now that that customer is out of the way. Ok. The food is solid and great and would deserve 4 to 5 stars any day. However, the pretentiousness of the workers and the fact that they clearly do not understand why they are here get NO stars and are the reason I won’t come back. There really should be an adult to supervise these kids. It’s a pity since the place is VERY convenient to my house. I’m sure other McAllister’s restaurants are managed better but what I see here screams poor management. Until you see the «Under new management» sign, I’d go somewhere else where there are at least a couple of doctors running the asylum. This is the WORST experience I’ve had since I’ve been reviewing on Unilocal.
Last thing: I could not resist having the worker who was actually working get the manager. I told the manager what I saw, the gist of this review and I think it was obvious that I was angry. I’m angry because this place has far more potential than this and the people simply and obviously don’t give a damn. There is no reason that chairs and tables can’t be properly arranged within 30 minutes and the floors swept so that patrons see an invitation rather than a reason to leave. REALITY CHECK NEEDED!!!

The BEST Sweet Tea!!! I also just love coming here to get just about anything. Love their soups, chips & queso and spuds. Really easy to get into and close to the house. Highly recommend!
Did I mention really amazing Sweet Tea :)

This McAlisters isn’t any different than other’s. The quality is on par, the food is fresh, and the people are generally pretty nice.

If you’ve been to any McAlister’s, you’re familiar with what they have to offer — soups, salads, sandwiches, baked potatoes, etc. The food here is pretty uniform to all other locations. They’re famous for their sweet tea, and it is indeed good. I like their potato salad and some of the grilled sandwiches.
This location seems to be perpetually slammed during dinner and especially during lunch. If you choose to go here, I highly recommend calling your order in, and even then I’ve waited 20 – 30 minutes just to get to the register to pick up my food. Because they stay so busy, sometimes it’s hard to find a clean table or a free table at all if you do choose to dine here.
Overall, it’s an acceptable place if you’re in the area and want typical deli fare, but expect to wait if it’s during peak times.

McAlister’s is not the best sandwich shop in town although it has some great attributes that make up for it.
For starters anyone who frequents this deli knows that they are considered to have the best tea in town. Even though Memphis has some of the best water in the USA they use multi-​filtration system to purify the water they use to make the tea. Because McAlister’s sells large quantities of tea it tends to always be fresh.
Mcalisters is also a great place for groups and meetings. I have showed up last minute with a group of 15 before and they had no problem accommodating us. I meet people here often when something needs to be discussed and they have no problem letting you stay for hours getting tea refills.
The overall menu is pretty decent as well as the appetizers and deserts. The baked potatoes are huge, they take two potatoes and make one giant baked potato. With the soups and chili you can get any of them in a bread bowl, which according to my wife is one of the best bread bowls in town. Also you can order any sandwich on any bread. Try the pot roast sandwich it has a surprisingly good taste for a sandwich shop!

How can you run out of potatoes and sauerkraut at 7pm on a Saturday night? Every time we have been to this location, they never have the potatoes for the BBQ spud, which is a new item on the menu…
Not only has this happened twice at this location but twice at the millington location as well. This is unacceptable, no matter what excuses they may have.

Ok so I pass this place several times during the week and have never been. I’m not really a sweet tea and sandwich kinda girl, but boy did I not now what I was missing. I finally decided to try it, since I had bought a groupon for it, after reading their menu and seeing they have huge baked potatoes. I went during lunch time so naturally it was full, but me and my sister managed to get a table. We both ordered the cheese and bacon spud with the broccoli and cheese soup on the side, needless to they were both delicious. I was so full after eating all that, but we also shared the chocolate cake which I loved, it was so chocolatey after two bites I couldnt eat anymore. The staff was all great always asking if you need anything and always cleaning up as soon as someone leaves. I did not try the sweet tea, but seeing how I will definitely be coming back, I will give it a try next time.

I have visited several of their locations and the food and service at each location is very IFFY. The portions are too small, and if you order the taco salad be prepared to eat a head of lettuce with very few toppings.