Pet Connection

I was in this past weekend with my two young sons and was disappointed for a couple of reasons:
1. When we 1^st came in the woman working at the counter never looked up to greet us or asked if we needed assistance, she just stared down at the computer monitor. I said hello and made small talk @ the counter but the conversation was one sided.
2. Also what was more disappointing was when my very polite 6yr old asked to hold a guinea pig he was told by the lady @ the counter «The guinea pigs are skittish and only people who are looking to buy them can hold them».
In reality I was looking to purchase a complete guinea pig set-​up which would include everything you would need including 2 guinea pigs as a surprise. I say that because after leaving this locally owned business I ended up going to Petco… I spent over 200.00 dollars at the chain store who treated us great.
The store was clean and the animals seemed to be happy. I’m a firm believer in supporting local businesses and try to avoid the chains whenever possible but in this case the person working the counter seemed more focused on her PC. I would also add for the 20min we spent in the store we were the only one’s in there so it wasn’t like she was busy with other customers.

I’m so glad a pet supply store has opened up in Barrington! Their food selection for all types of pets is large, and they’re getting more in each day.
The staff is friendly and helpful, and it looks like they’re really making an effort to be as accommodating as possible with any pets needs. They seem very knowledgeable about dietary needs as well.
I love that there are animals around in the store, dogs, cats, birds, fish and more. It’s a nice experience.
I’m so glad that we can support a local business with our pet food and supply needs.