If you get a kick out of feeling helpless and frustrated, you’ve found the right T-Mobile location. This store is disorganized and unprofessional. There’s no regard for customer service; in fact, you’re made to feel like a joke for even trying to make sense of your bill or your service. As with mechanics, with T-Mobile it always helps to find a store or even a particular customer service rep who treats you well. That’s not here.