Spa at Four Seasons Hotel

Exhausted after filming and writing I needed a two day StayCay which included a beautiful view and spa treatment. And I was pleasantly surprised when I entered this little slice of heaven tucked in Baltimore’s Inner Harbor.
First I received a peaceful pedicure by Boloja (Forgive my spelling). She was professional, talented and quiet. Not preferring small talk when I’m on mental getaways, I appreciated above all her silence. I would come across three states to take advantage of her services because she was just that good. The foot massage, the red polish art and the pride she took in my pedicure makes her an artist.
I could’ve left the spa after my pedicure and would’ve been great but then I received a SIGNATURE MASSAGE by Jessica whose voice was calming like the ocean. After 80 minutes in her care within the LEMON GRASS room I was recharged and ready for the hectic few weeks that are facing me.
Everything about this spa is perfect and I would recommend it to everyone.

I have been several times and so far I love it. For Baltimore center city, this is a great place to be. Staff is professional and friendly and services are good as well.

I went to the Four Season spa on a Sunday afternoon & I wanted to stay forever. Overall, my experience was a good one. I think when a business operates under a name like Four Seasons which is synonymous with luxury, it sets the bar (and the prices) high to achieve that level. But success is in the details. Those little wow factors that make you walk away knowing you’re special and for the most part I did get that.
Lucinda did my nails (mani & pedi) first. She was great! Wonderful personality and put me right at ease. She made sure we our timing was good so I would have some time to dry before the next treatment: something I didn’t consider, but didn’t have to because she was looking out for me so I could relax. It was one of the best mani/​pedis I’ve had and I get them every 2 weeks during business travel all over the country. I walked out with great looking nails and feeling pretty relaxed.
I headed to wait for my next treatment: their signature HydraFacial. My disappointment set in when I entered the lounge area to wait and the only room with tables to sit in the sunshine had dirty dishes still sitting from ladies who were lunching there prior to my mani/​pedi. It wouldn’t be a big deal, but the room isn’t very large, so basically anywhere I sat, I was right next to this dirty table with old food sitting there. After about 5 min I realized I had enough time to have a mimosa before my facial so I began looking for someone to ask where I could get one. 5 min later still a soul hadn’t come through. So I walked back to the front counter (check-​in) and asked the ladies there if they could handle it. Sure! No problem. Ok. No, the walk to that counter isn’t a huge trek, but it’s not really a hop skip and a jump either from the lounge I was in, so I was a little annoyed at having to go and in my robe which I consider not a sight for public consumption. But, I digress. 15 min after my trek to order, still no mimosa and in still looking at dirty dishes. So, I walked back into the locker room for a better surrounding to wait in & my mimosa arrived exactly 7 min prior to the Esthetician coming to get me for the treatment. So much for down time. Again, I digress.
The facial was not bad by any measure. It just wasn’t what I expected. They have a machine that they drag a pen type mechanism across your face that pulls out impurities and pushes product in. This is used for most of the procedure & I found it to be loud and uncomfortable. It was hard to relax with a mini vacuum cleaner tube sucking about my face. Not the Esthetician’s fault at all, I wish I had asked more questions before booking the treatment though because a facial for me is usually more relaxing than a massage & because of the machine, this one just didn’t hit that mark for me. The Esthetician was also sick (runny nose & cough) that interrupted the bits of quiet time the machine left when it was off. She did wash her hands religiously throughout our time together. She was a sweet lady, and said it was just allergies, but she was also my first thought when I woke up the next day with sinus issues and a sore throat. Of course, being a mom of 4, I realize we can never really pinpoint where we catch any illness. It was just awkward to be in such a small space with someone who was obviously struggling to get over some upper respiratory stuff & probably needed to be at home resting more than I needed a facial that day. The facial was good, but it didn’t leave me with what I expected and my husband didn’t tell me I looked 10 yrs younger this time, which he usually does & I’m convinced it was because it all kind of lacked that personal expertise the Esthetician brings to the table when it’s done by a machine instead. Digressing…
The facility is beautiful. I cannot say enough about the aesthetics. Perfectly relaxing & one of the best spas I’ve ever seen as far as treatment rooms & locker rooms, etc go. The entire place is gorgeous. The frontline staff are nice, but very to the point. I felt a bit rushed in, like there were no time for niceties like how is the weather, where are you from, etc.
Like I said, overall, it was a good experience and they earned the 4 stars. The details with the dirty dishes were just too gross for me not to take a star away for cleanliness. They sat just way too long. I would go back, but I may try a couple of others in Baltimore first to see if anyone delivers the WOW.

This spa is the BEST in Baltimore. Nicole was my massage therapist and she was amazing. Her positive energy is very refreshing. She truly takes care of ones body and will have you feeling amazing.
The spa staff as well as hotel staff are all very friendly, attentive and kind. I felt very welcomed and catered to. I will be coming back here for more spa treatments and I cant wait until the pool opens in May.
There are so many great amenities that are offered when one purchases a spa treatment. The relaxation room, the heat room and much more. If you want to really relax then this is the place to be.

My (very kind) husband bought me a Travelzoo deal for a 50 minute massage, 25 minute Himalayan salt soak and a glass of champagne. From the beginning, the staff were nothing but great. They never acted put out by the use of a Travelzoo deal.
When I arrived, Allegra gave me the full tour and explained how everything would work. The robe they gave me to use was fabulous, I’d kill for one. I relaxed on the heated chair while waiting for my service and then headed into the relaxation room. Unfortunately, the other woman in the relaxation room missed the first part and was chatting on her cell phone.
Mario came to get me and the best part began. The soak was divine. Just the way to start a relaxing treatment. The highlight though was Mario. He adjusted the pressure when I asked and gave me the best massage ever. Oh, and their massage chair reclines up and is heated. It was epic.
After we were done, Mario gave me my glass of champagne and invited me to relax in the relaxation room. I was looking forward to just chilling out with the champagne and the stunning harbor views. However, when I arrived, two women were eating dinner at a table set up and chatting. I downed the champagne and left. I have enough stress of my own, I didn’t need to be privy to coworkers bitching about someone.
I really loved this spa and will definitely be back, if only for Mario but the relaxation room left me a little disappointed.

Beautiful spa. heat experience and relaxation room is the best part. Steam room is out of order today unfortunately. Have gotten services here many times before. Very expensive, but great service. Don’t think I’d get a mani pedi here again unless I had spa credit to spend. It’s very relaxing, but the colors are limited and what you pay for is just a regular mani pedi experience. I think I enjoy a traditional nail salon better for the service itself. Wonderful spa

A wonderful spa in Baltimore! The spa facilities (hot tub, sauna, steam room, relaxation room) are available for you to use the entire day of your treatment. They are well-​maintained and very relaxing. The services are pricey, but well-​worth it and the staff is very friendly and accommodating. One note: If you are going in for a treatment, make sure to bring your own brush and heat tools for afterwards. They do not provide any (apparently due to them being stolen). But overall, a great, relaxing space to be pampered!

The heat experience was excellent and the staff were very friendly. Book well in advance; very difficult to get an appointment for holiday weekend. My husband and I both enjoyed the vitality pools early in the morning.

I love spas. I have decided to try the Spa at Four Seasons because I have been wanting to try the place and I love luxury. I have mostly gone to Ritz Carlton for luxury and relaxation when it comes to spas. I booked a day at the spa for myself and two other friends. It was my birthday treat and one of my friend’s birthday as well. The amenities were really awesome. There were three of us which made it perfect. There were three of the warming chairs and three places for jets.
It started out great with excitement and it was our first time to Four Seasons Spa. When the attendant showed us to our lockers they didn’t check to make sure we were comfortable with the robes sizes or slippers. My friend had a very tight fitting on the robe that was given to her. I think for this Spa I would have expected the attendants to match the locker to the appropriate body type for robes and slippers. My friend was a little uncomfortable. She did start to relax when we go to the jets. When lunch came around the Spa forgot the bottle of champagne I’d ordered with our lunch. The lunch area was cozy, but the tables I felt was very small to try to eat lunch with a group of your friends. We were having so much fun we finished the bottle fairly quickly. My friends decided to order another one. The time we got the second bottle it was already 5 min. before our services.
I likes that the Spa offered a complimentary glass of champagne and a cake if it was your birthday. After my service I met up with my friends in a different area in the Spa. My friend got her piece of cake. Turns out there were a lot of birthday celebrations at the Spa that day. Someone took a bite out of my cake when I got to to relaxing room. The other customer didn’t see that the cake was placed beside my friends where the attendants just left it. Long story short. No one was regulating the food in the relaxing room and I never got a cake. :(I did inform an attendant when one showed up, but never got it after 30 min. of waiting. Turns out my friend said it wasn’t that special. That made me feel a bit better.
Overall the place was good. I worked so hard to make the Spa experience at Four Seasons phenomenal that it didn’t work out as well as I had wanted to. It shouldn’t be stressful to plan a day or relaxation at the spa when celebrating a birthday. I will rethink before booking another spa day with Four Seasons. For the price I pay I was expecting more in the customer service. Back to my usual Ritz for now.

Well… After reading reviews I finally went today 11÷17÷15 for my birthday. It is nice, well appointed, the staff was nice, the valet parking was great and it was nice not to feel pressured to leave once my massage was over. For me everything was just OK. The overall experience of the spa was better than my massage.

Amazing experience. I called to get a message on a Sunday evening, I couldn’t even sleep right from stress. They accommodated me and are open until 9pm even on Sunday.
Arriving I received valet parking, which is complimentary with salon use. Everyone was courteous and polite. Exactly what you expect from the four Seasons.
I was called by name, brought back to a beautiful spa with every amenity. The attendant showed me around and let me know clothing was optional and that I was free to use the jacuzzi, showers, steam room, etc. I was given a locker, plush robe and slippers.
I was lucky enough to get Jenn for my message. She was just wonderful and I’ll definitely be going back to see her. She took the time make me feel comfortable and did an amazing job on my back.
Afterwards she brought me infused water and led me to the relaxation room with a great view of the harbor. It’s an amazing place. I did use the vitality pool (large jacuzzi) which I had all to myself and was wonderful. The showers are stocked with amenities and there was plenty of fresh towels, combs, even razors.
Yes, it is pricey. $ 165 for 50 minutes. However, for me it was worth the service and surroundings, which is what your paying for. If you want just a massage, you can find one for cheaper. If you want the whole experience, you go to the four Seasons. Definitely not something to do if you’re in a rush, looking for a quick massage. Put aside a couple hours and relax. Its well worth it! I haven’t found a lot of places related to beauty that I like in baltimore, but this one is a hands down go to for me.

Dont waste your time. I called to make an appointment they said the spa was busy and took a message. Four hours later and no returned phone call I called again and was told the same thing. When I asked to wait on hold until someone was available I was told no. If you dont want my money fine someone else will be happy to give me a massage and let me pay. For such a high end expensive place their customer service is awful.

The spa itself was lovely. The relaxation room was just that. The staff was friendly & helpful. The amenities were great.
Sadly the massage was none of those things. I am happy to pay top dollar for a good massage, but $ 165 for 50min is obnoxious when the work is not that great. It felt choppy & did not flow well, so it was hard to settle in and relax. There were a lot of «things» that were unnecessary like hot towels & raising the back of the table so you can sit up. I would have rather had that time uses for more massage. It wasn’t terrible but I wouldn’t go back for a massage.

This is the best massage that I have ever received. First of all they have you take everything off. My boyfriend and I were surprised by that at first having gone to other spas but I actually thought you were more thorough. They will massage your butt so let them know ahead of time if you are not comfortable with that. Things to know on Valentine’s Day men and women can share the men’s viewing room (which has a better view than the women’s). Usually those areas are gender specific. Women can go au naturel for the heat experience or topless. I like that I didn’t have to worry about bringing combs, shampoo, conditioner, etc… all of it was provided for me. I loved how they had tons of water and light snacks available for guests. We ended up spending several hours here. We felt it was worth it to do every once in awhile. It is a little pricey but when you think of the totality of the experience it is worth it. If you are just going to get a massage and leave then it might not be worth the value. We went down to the bar afterwards for a snack and we just didn’t find that it was worth what they were charging in terms of prices. However, we found the spa experience very good.
Tip request Mario!

Very lovely spa. My nail technician was very personable and did a great job on my pedicure and manicure. No better than your favorite nail salon though. There isn’t a great variety of colors. The ambiance is relaxing though. I fell asleep during my pedicure.
I went for my birthday & to celebrate Mother’s Day with my mom. Complimentary chocolate covered strawberries, chocolate mousse and champagne were sent to us during our services. A piece of hair was on the strawberries so they had to replace them of course.
Would return for a special occasion or as a gift to someone but it’s not worth the price.

Hmm, difficult review. It was luxurious as you would expect from a Four Seasons Spa, especially with all the nooks to relax in and access to the Heat Experience, which was especially nice on a very cold day. However the services themselves just weren’t that great for the high price.
I had a signature massage and facial that were no better than a place that charges 1/3−½ the price. I was asked a number of questions during the facial (do you use a washrag to wash your face?) but then given no feedback or suggestions on my skin. Staff were all helpful and pleasant, but it was like interacting with people trained to the hilt, not people who actually care about or really like their job.
Another thing that bothered me were the really overpriced «add ons». Example: When I’ve had stones incorporated into massages in the past they were REALLY incorporated, at Four Seasons I paid $ 20 to have them piled on my back and used for a few strokes. =(
Finally, many of the lockers and showers were broken. This was off putting at such a high end spa.

The Four Seasons is without doubt the nicest hotel in Baltimore, so I was hoping the spa would live up the reputation. Rest at ease (excuse the pun) — it does. The staff nicely greeted me by name and then escorted me back to the men’s locker room. The locker room itself was very clean and had every grooming item a man would need. The given robe is top notch with a silk like exterior but towel like interior, great for drying off from the «heat experience».
Give yourself time before your massage to take advantage of the spa facilities. There is an excellent Jacuzzi with built in chairs, a sauna, a steam room and multiple relaxing areas too. The entire area is decked out in modern elegance and makes you really feel pampered. Cucumber and lemon infused water are always available, as well as mighty leaf teas and three types of munching snacks the (wasabi peas and cashews one was on point).
Then it was time for the massage. I opted for the hot stone signature massage, which was great and nearly made me fall asleep it was so relaxing. I can’t say the massage itself was the best I ever had, but the whole spa facility made it seem like it was. After the massage I went back to the relaxing area, which has large reclined chairs that overlook the harbor (beautiful view). After finishing the complimentary champagne I finally showered and made my way back to reality.
The experience as a whole is very expensive, coming in at $ 175 for the 50 minute hot stone massage. Again, the spa facilities justified such a large price tag, but I can understand how some people would claim it’s overpriced.
Lastly, valet parking is free just get the ticket validated at spa check in.

I really want to give it 5 stars… the facilities are great. Here you get a true spa experience. My husband and I celebrated our anniversary with dinner and couples massage at the Four Seasons. For the massage, we were directed to a private suite with a great view of the harbor. After our 60 min. massage, we had 30 minutes to enjoy the jacuzzi which had flower petals and was facing the harbor. Also, there was a shower chamber with different pressure and massage functionalities.
What doesn’t allow me to give it four stars is that one of the spa attendants –who was certainly lovely — didn’t understand that when she knocks she has to wait to be given the go to come in. I guess she thought that when we responded to her knocks, it was an indication to come in. This happened twice while my husband and I were trying to enjoy the amenities and obviously had no clothes on so it was embarrassing for us.
Despite of this, everyone was very nice and we had a great experience. We even got complimentary champagne and chocolate covered strawberries which we appreciated.
After our 30 mins in the private suite was up, my husband and i enjoyed the facilities individually which are gender separated. My husband loved his spa experience so much here that he wants to come back.
I definitely recommend the couples massage and the spa in general.

What is there not to love about this spa? I’m giving it four stars vs five because in the women’s spa, they don’t put out the towels for you nicely like some other five star spas i’ve visited which I expected of Four Seasons. I love the seated jacuzzi! It’s amazing! The sauna wasn’t hot enough. Only in the 80s. My bikram yoga is at least 105 degrees!

As expected, this spa is extremely nice. We booked a couples massage and had no problem getting an appointment. When we arrived, we were given tours of the facilities and assigned a locker to keep our belongings. I wasn’t a huge fan of the «waiting area.» Wasn’t as relaxing as many of the other spas that I’ve been to. It’s very small and you just sit and wait on a bench. I guess if you booked all day treatments there would be a nicer area to wait in between services.
The private room that the massage was in was very nice. It had huge windows that you could watch the sunset out of. I’m not a huge fan of full daylight during my massage though. I prefer dimmed lighting. My masseuse was good, but wasn’t great at listening to me when i asked for less pressure. At times it was painful.
The best part about this spa is the «heat experience.» If you have time before or after, you can go into this huge room with a whirlpool, steam showers, lounge area, and sauna. That was definitely more relaxing and I really needed it after my massage.
I would give it another try again in the summer when I could take advantage of the infinity pool!