Meineke Car Care Center

Nightmare!!!
Please, please please don’t go there! They will rip you off really bad! i went there for an oil change and ended up paying way more than expected when i told them to check the belts. They ended up changing things that was already done 14 months ago. a $ 25 oil change ended up being a $ 1000 work that it was not even needed! they wont return my money and plus my engine light is on now! They said they wont fix it! not their fault according to them. STAY AWAY FROM THIS!

I was surprised to see so many poor reviews. I’ve only brought my car here for minor things. I got my oil changed once, they’ve repaired my tires, and mounted and balanced a couple tires. The prices are very reasonable, the staff is friendly, and the service was just fine. The online appointment system doesn’t work, so it’s best to call for appointment, and they can usually fit you in within a day… not the specific location’s fault. They recently received a new credit card swiper, but it quickly broke, and it was sent out for repair. They call credit card payments into another location, but for now, it’s easier to pay with cash.

Dishonest. I had my brakes done less then 1 year ago here and had everything replaced– spent a lot of money. My brakes started squeaking and I went in and they told me I needed everything replaced again; blamed it on city driving. Then offered me a 50% discount. I left and took my car to 3 other brake centers and was told the same thing «your brake pads are dirty; everything looks fantastic and nothing need to be replaced».
Its a shame how auto centers like this one try to take advantage of someone. I would get a second estimate before trusting this center.

Terrible. I went to get my oil changed before doing a cross country drive and it included some sort of inspection. They deduced that I needed all 4 brake pads replaced, new front rotors, and one new tire. Which would cost $ 1,792!!! Insanity. So I went to the place on 33^rd st that has a gas station right next to the giant. The guy I talked to was the guy who would be doing the work. He said all I need are front brakes and the one new tire. $ 140 total.

These guys are great. They’ve serviced my unreliable very old car and never tried to pressure me into any repairs that other shops have. When it broke down, they were honest about whether it was worth repairing (thank you!). They’re also just really nice.

I went here for a simple tire change in the winter to get my snow tires put on. I had 2 snow tires. I told them to put them on the front, which is what garages in the past had done. They argued should be put on the back of the car. I didn’t know better at the time and conceded since they are the experts. My car is front wheel drive. As you can imagine, the snow tires didn’t help one bit all winter. I imagine the workers just don’t have much experience? I’d find a better garage if you can. Seems fishy.

My first Unilocal review I have ever written. I have been using Unilocal for years now just to see other peoples reviews and the impact is greatly appreciated, so I decided to share my experience here.
I walked through the door and there was an older gentleman behind the counter and another in the waiting chair who come to find out works there as well. I would of assumed he was a customer.
So I ask their pricing on rotating tires and the older gentlemen said sure give me a second, after his search on the database he says «12.50? (looking at the other guy in the chair) that must be a tire?» Having common knowledge a tire rotation is anywhere from $ 10-​$ 15 for the set. So then the guy in the chair says «I would say $ 25 for the set because it takes some time.» Well isn’t there a set price for this service? Do you just throw numbers out to every customer?
I know I’m not a lot of revenue for this place I do everything else myself (oil change etc.) but be a little more professional. I could be a returning customer after my first experience. This is not the case due to my first impression.
Stay Classy Meineke.

Just went there for the first time this morning for an oil change. They suggested I get the $ 30 one, which they will check all fluid levels and fill them up if necessary. I went for the $ 20 one which is just a basic oil change, and the guy didn’t pressure me to upgrade. Since I’m broke, that is definitely appreciated! They said I could wait (they have free wifi) and it would take about 45 minutes. But I work right down the street, so I walked to work. They finished pretty quickly and called me. When I picked my car up I saw that they had done a free tire rotation and a free brake inspection. Awesome! I will definitely go here for all my future oil changes. I also like that you can schedule appointments on their website.

I’ve been here twice for oil changes and once from some auto repair work. The prices seem fair and they often have coupons on their website ($ 20 for a basic oil change-​not bad). It seems like they have had a change of ownership in the past year. I have spoken with both Micheal and Gerry, who have taken the time to explain suggested repairs and costs and have made me feel comfortable while waiting for my car.
You can schedule appointments online and during this last visit I noticed they have free customer wifi. Best of all they are located within walking distance from Hampden shops so you can shop while you wait.

Poor Workmanship. I took my car here for an electrical diagnostics and battery replacement when my car would not start. Although they accomplished fixing the car and replacing the battery, I later became aware that many parts were not replaced before I took the car back into my possessions. I found missing screws, covers, and fasteners, while not integral the fundamental operation of the car, was indicative of poor workmanship. I would caution others to be aware of the degree of quality you are receiving from this facility. My inquiries to the facility were denied as the owner refused to replace any parts since the service was already delivered.

Competent, friendly and willing to work with my tight schedule. Two visits, two good experiences. I will recommend this place (and these guys) to my Mom and wife.

Poor customer service! I brought my car in for a $ 20 oil change the day before a 3-​day holiday weekend. The staff called me to inform me that the car was ready, but I did not hear the phone and they left my car in the garage with no way to contact staff to get it out. Meineke does not have a customer care line. I understand the importance of following policies (ensure safety of cars in securely locked garage) but I live a block from the business which is located in a friendly neighborhood, and it was a busy holiday weekend. Three days later (after having had to rent a car) when getting my car out the staff was unapologetic, not customer oriented and even a bit rude. I like a little common sense and humanity in people I do business with. If you live in Baltimore, go with another company.

Nice guys, $ 21 oil change, haven’t used them for anything else, but they certainly beat going out to Jiffylube and having some moron unscrewing your air filter and crap and then maybe putting it back on right, maybe not.