Jiffy Lube

This is the greatest place to get your oil changed. The staff is amazing, no appointment necessary, quick work and they don’t try to up sell or take advantage of you to get things changed or fixed. I have never been disappointed and recommend this jiffy lube location highly.

Fast, professional service and no hard upselling. Appreciated the courteous service from the manager and the techs for my oil change.

Terrible, less than 1 star!
They mix water in with their washer fluid. Sure gets the job done but guess what, in winter it freezes. When might you need your windshield washed? Well, in the winter when the salt from the car in front of you lands on your windshield. I was SOL for a week until it warmed up enough for the lines to unfreeze and then I could unmount the washer fluid tank and drain it to refill with normal –20* fluid (do you all know how to do that??? or would you need to take your car into the shop).
You might ask why is this guy so wound up about washer fluid, they change oil… Well, if they are SO CHEAP to mix water in with their windshield washing fluid (what a savings of $ 0.50???), am I really getting the $ 90 synthetic oil change that I paid for? More than likely I am getting the $ 40 conventional oil change at the premium price…
Want a better place in SE Baltimore, XTreme Automotive changes my girlfriend’s oil in Canton.

I was skeptical of this location due to it being located on the edge of the ghetto (to put it mildly) but they did a great job. The guys were smart, fast and didn’t try to pressure any upsells like some other locations do.
I’ll be going back

The staff is honest, informative, and nice. I feel comfortable and trust their judgement. I have been here twice. This Jiffy Lube location is 100x better than the other one on Howard st (don’t go to that one). I plan on coming here often!

UNBELIEVABLY, DANGEROUSLY, INCOMPETENT. Broke my car.
I used to live in Baltimore in the 1990s. Been to this Jiffy Lube countless times back then. Was visiting my family and came in here June 26, 2013. Told the manager, that I would be driving my 2008 Honda Accord back to Los Angeles at 5 am the next morning and to please make sure I was road-​safe.
Completed the oil change, did the usual upsell with mandatory air filter display, and told me a license plate bulb was out (which I found more than a bit suspect but ok). Then he revealed that I was very low on Power Steering fluid. OK, this is supposed to be included with the service. But, he told me they were out of stock on «Honda» power steering fluid and that it would not be a problem driving 3000 miles. Just instructed me to fill it when I returned to Cali. I am not a mechanic. I trusted his advice.
Drove back to LA using major interstates and and as I hit the border to Cali, the belt started screaming at me. Brought my car immediately into my mechanic. He advised that there is NO SUCH THING as specialized power steering fluid for my car. Generic would suit just fine. And he further advised that this guy had cost me several hundred dollars as the pump was blown, and several other ancillary problems (which I had no idea related to the power steering fluid). Turns out I had nearly overheated during the hottest day of the year in the middle of the California Desert (123 degrees).
Anyway, on top of all of that, when the guy told me my car was done, they had parked it in their sketchy lot with all windows open, my luggage inside, and *yes* during a THUNDERSTORM. Unbelievable. Never again. And they lost the business of my family in Baltimore too, which is substantial.

The manager was nice and professional. Not much upselling, just giving you your options on services. The waiting room was clean and well appointed, albeit small. I’d go back.

WOW! Everyone here is very polite and extremely helpful. They are doing something right if they can get the staff to buy in and create a comfortable environment for the customers. I have been to too many shops that don’t care about anything other than $ and complaining about their life. This place is not like that at all. I have found my oil change spot near Canton! Well done

Absolutely stupendous service! I was walked through all of the services recommended for my vehicle and mileage but was not muscled into making additional purchases. I went in for an oil change but ended up also getting my air filter and tail light replaced. In and out in less than thirty minutes. A big plus is that its right next to the Hopkins med campus so they offer a 10% discount to Hopkins affiliates. I won’t lie, the area may make some uncomfortable but since I work a couple of blocks away, I have no room to complain.

Avoid. Go somewhere else.
I came here for an oil change because I was in a rush and because it was close to where I lived. I’ve gone to another Jiffy Lube in the past and I appreciated the quick service. But for this location it was a big mistake. The head guy got things going and got the oil change going. So far so good. However, he relies on the other workers to put things back, which was the problem in this case. They didn’t screw on the skid plate properly and as I was driving on the road, it came loose and was scraping all the way back.
The reaction makes me believe this has happened here before which worries me about what else is done carelessly.