Broadway Bicycle & Motorsports

Came in here to get a flat fixed, I was helped right away and my flat was fixed for $ 14 ($ 7 for the tube and $ 7 for labor) and it took less than ten minutes. Had no issues whatsoever

I will give these guys a five stars cuz every single time I ve been there, they took care of me nicely and without charging a ridiculous amount of money for small things like Joe’s does. I’ve got a flat tire, it took them half a day and $ 14 to change it… What else can you ask for? It is my new favourite bike repair.

I’ve been here twice, once to get a flat fixed and once to get a very nice Chrome Kremlin messenger bag they have in stock. Both times my needs were attended to in a friendly, knowledgeable manner.
Having been to all the existing Baltimore bicycle shops to get different things, I rate all Baltimore bike shops about equally. These guys are A-​OK.
There is a slight step-​up to get into the store, but folks with wheelchairs have only that one step to cope with entering and leaving. The lanes are pretty wide and the store interior seems pretty handicap accessible.
Befitting an urban bicycle store, there is a bike rack out front to lock up your ride.

Not my usual bike shop, but I was in the neighborhood and needed a few small things.
I got the impression that I was inconveniencing the staff by coming in even though I knew what I needed. It wash’t the vibe of a snooty bike shop either: They’re just a buncha jerks.

Sad… This place went down. I don’t even think about going here anymore

These guys are great!!! Friendly, down to earth and extremely helpful!!!

They ignored me every single time I went in there, which is many many times. They don’t listen to what you want. I ordered wheels from them and they took 4 – 5 months to lace the wheels, keep in mind I provided the hub in advance, and pre-​ordered the rim from them. They wouldn’t write down what the prices of the components were, or add them up, or tell me a final cost. They ended up WAY overcharging for the spokes and labor. I’ve had wheels made at other shops, it was done in 1 or two weeks, and at much lower prices, with things actually being written down and added up, and without all the nonsense outright rudeness and crazy behavior. These people are really shady, don’t even bother. There are better bike shops within walking distance down by the water for example.
One time they actually threw me out of the bike shop when I can to check in on the wheel they were supposed to have ready, because I had brought my 2 year old with me and they said that he was too noisy so I had to leave. Except he was actually pretty well behaved.
ZERO STARS. ZERO.

This is your one-​stop shop to spend a few hundred bucks on an item that you’ll own for all of one month (if you’re lucky) before some degenerate gangbanger hits you in the face with a chain and steals it from you, leaving you bleeding in the street, missing your new wheels and three teeth.
Welcome to Baltimore!

The staff at Broadway are very knowledgable and resourceful. They are also laid back and do not pressure you to buy stuff… Very helpful for all of my bike’s needs!

Service/​What service… I should have taken my tire levers, tube/​patches, and air for the ride through the city but I didn’t. Walked in and asked if they were busy and how long it would take to replace the tube. Two guys were behind the counter and another on the sales floor. There were a few other customers in there but it did not appear busy at all. It still took the bald, heavy guy ten minutes to acknowledge me standing in front of the counter. He said it would take forty minutes because he had two other bikes his guys were working on in the back. I did not have the time and know how long it takes to change a flat, so I walked around deciding what to do. I noticed there were were no mechanics working on any bikes in the back. Went up to the counter were the heavy bald guy was ordering subs on the phone and waited to purchase sticky patches and ask for air to fix my flat and be on my why.
The heavy bald guy remarked that I did not appear happy and asked what was the matter. I should have said nothing bought my tubes and walked away, but I thought he should know. I told him about the bad service, the fact that it only takes minutes to change a tire, and the fact that there did not appear to be any mechanics working on any bikes. He proceeded to tell me about how he had been in business for 25 years and could not take time off of his busy schedule (ordering subs on the phone I imagine) to work on someones bike off the street (like walk-​in customers do not matter), and how he wouldn’t sell me the patches or let me have any air so I could fix it myself.
What a bummer after his full explanation of how he has this great compressor with this super long hose that reaches all the way around the building and how I could use it free of charge. Maybe it was just me, but I found his attitude completely insulting and uncalled for. He went on to how I should stick to ordering things on line and yapping to no end. I thought bike shops were there to help walk-​in customers.
Needless to say, I took my bike with the flat to another bike shop were they took time off their busy schedule to fix the flat in the few minutes that it takes. Next time, I will not leave the house without my tools. I suggest you do the same or, at least, make certain you travel the distance to Light Street, Falls Road, or where ever your local bike shop is located.