The Home Depot

Since this Home Depot is very close to the K mansion I have used it often. I have used it so often I thought I wrote a review about it. So often I don’t check in because it is an in and out for me. This used to be one busy store 15 years ago now not so busy on the weekday. I walked in and was greeted by everyone I made eye contact with. So I am thinking maybe 3 people said hi and can I help you? Then I dropped my eyes and went to the light bulb section. I just can’t handle all this nice stuff.
I am slowly changing The K palace into all LED. I never know how darn many fixtures there are in this Château. Today alone I replace 9 bulbs. I really like HD’s selection of LED’s. They have canister style regular bulbs and candle style bulbs. Today was canister and candle style. My canister lights are about 15 foot up. No ladder I purchased one of those extension bulb changers. I would have the job finished faster if I had purchased the right bulbs. Which leads to my second visit.
Back to HD and returned the wrong bulbs and took a sample bulb with me. I took the sample because I did not really want to make a third trip. :)
The exchange went easy and I found the right bulb. For a good job to be perfect it must be done twice. My home my rules. LOL!

This is only a review for the Home Depot kids workshops.
FREE hands-​on workshops; designed for children ages 5 — 12. Start at 9am and usually go’s tell noon. They would like you to register at Home
under the free kids and diy workshops. All kid get to keep their craft, receive a FREE certificate of achievement, a Workshop Apron, and a commemorative pin while supplies last. At this Home Depot they also let you paint your projects after you build them. Every time I’ve taken the kids there’s a police officer helping out and hands out police badge stickers to the kids.

This place has no customer service skills. When I first walked in gentleman named Moe asked me to wait while he finished whatever he was doing on the computer which is about five minutes. He then attempted to assist me and contacted Dawn in the tool department to bring up an item that I was picking up after placing an online order. 30 minutes later Dawn never brought up the product to customer service. When I walked to the tools department and spoke with Dawn she acknowledged that she was advised by Moe to bring the tools up. she did not have an explanation as to why she did not bring the item up to customer service. She then looked on the computer and told me they do not stock that item in store and it must be ordered online needless to say I wasted almost an hour between two customer service reps that had no idea how to actually help out a customer I am extremely disappointed and will never shop there again. Go Lowes!

There’s a lot of new competition in the area now, but when I need something, I’ll go here first. Better people, better prices, and less of a crowd.

This is the best home depot in st. louis… Why?
Because its not crowded with the typical riff-​raff Wal-​marters you see in Brentwood and other places. The chesterfield location is nice, but I feel their prices are higher. The plaza this home depot is located in is dying and Menards is moving in down the street, but I hope this place stays open. If you are into the huge, crowded, idiot staff members that you find at places like that, this wont be the location for you.
The staff at this location is the most courteous and always will to help me find anything. They are so friendly, its sometimes annoying when Im just looking. But I never have a problem finding something. They always have what I need. I will say for some things, the bigger stores have more selection.

I don’t visit this location often but I was in the area today and stopped by for some plant needs. Their selection was sparse… primarily since it’s mid February. I did pick up a few begonias and a small orchid. But they were out of orchid mix or fertilizer.
One plus today was a proactive associate that was very friendly and seemed to actually want to help out. This is not the norm for me at Home Depot or Lowe’s. You usually have to hunt them down to get help.

Sometimes, it can be really hard finding help in a Home Depot. Alas, I made my way over to the appliance section at this location and found a designer to help my husband and I with a bathroom remodel. Because of our hectic schedules, we arrived at 8PM, and the designer, Amy, helped us until just after their 9PM close time, writing down the items we picked out, making suggestions, pointing out options, thinking about details we may not have thought of. She was never pushy, trying to point us in the direction of the most expensive options or anything like that. She went through the credit card application process with us and set us up for delivery to avoid having to haul everything home ourselves.
We were back two or three other nights, closing the place down getting everything we needed. We were helped by Amy again, Jane, and Andy in tile. They were all very helpful and patient. They gladly called in to get our subsequent purchases put on the same financing deal we had gotten before and had ended before we could get everything done.
Delivery went well. Upon delivery, I noticed they forgot our toilets. I called the store, and they immediately knew what I was talking about and were already loading up the missed items on a truck to bring over. They were very apologetic and quick to fix the mistake.
Two thumbs up for this Home Depot location and all the team members that helped us!

Home Depot used to be a quality store. But that was years ago.
Now this store is dark, the aisles are cluttered with pallets of products. The employees all walk around like unhelpful drones, all wearing their grimy, unwashed aprons. It is really a pathetic excuse for a business.
This location in particular will most likely be run out of business very soon since Wal-​Mart and Petco left the plaza. The whole strip is mostly empty, and the fact that Home Depot has turned into junk will not help them survive in this economy.
I don’t know what the higher-​ups at H.D. are thinking, but they obviously aren’t thinking of running a quality competitor for Lowe’s or even Ace — where the oldsters shop.