Dean Team Hyundai

Took our Hyundai in for service and they tried suggesting we needed a fuel system cleaning, coolant change, and transmission fluid flush. All services were unnecessary being that the car only had 60,000 miles. Check your owners manual and follow the service schedule before they try to snake you into spending your hard earned money.

If you come for service on a Saturday and plan on waiting be prepared to watch Fox News (don’t turn the channel) and if you most likely won’t get your free car wash as they run on a skeleton crew on the weekend. After asking about a wash, Michelle in service offered to get is one but we would have to wait another 30 to 45 minutes (we already waited 1 &½ hours).

They’ve been my #1 dealership since 2004. I bought my car new there and was able to negotiate so many options into the price that I already would give them 5 stars for that alone. For four years I had my car serviced and repaired there before moving and never once had a complaint about the quality of service or the price (it was still expensive at times, but their quality, timing and professionalism makes it worth it). While away from St. Louis, my car came down with a terrible squealing noise behind the right front tire. Over the course of three years I went to four different dealerships and one autobody store and not one of them could solve the problem. I resolved that it would never fix itself and simply ignored it. I recently moved back to St. Louis and took my car in for its 105,000 mile service and asked if they wouldnt mind listening for the noise (it means driving my car for 20 minutes until the engine warms up). Not only did the dealership have the patience to find the noise, but they immediately detected the source and called me at 8 am to tell me they started work on my car at 7 am (WOW) and had located the noise and she would be ready to go home that day. When I asked about the price — the repair, the service and the man hours were till under $ 1,000. The people who work here are generally nice, caring and extremely knowledgeable. This will always be my dealership no matter where I live.

You still have to go through the same dealership bull when negotiating the price (Let me check with my manager…), but I ended up getting a pretty good deal on one of the first 2013 Elantras to hit their lot. We originally were shopping for used, but the warranty on Hyundais sealed the deal on new for us.
In the future, if we continue with another Hyundai, I’d likely stick with Dean Team for their extra perks — $ 25 oil changes by Hyundai certified technicians and free car washes any time they have the bay open at Dean Team Volkswagen, which happens to be right down the street from me.