Wells Fargo Bank

The employees are so rude! They give you an ugly stare and domt even greet. Worst wells Fargo I’ve ever been to.

Awesome service especially from Cristal Salgado always go there and she greets me with a smile and is very efficient with service!

It had just turn 6:00 when I was about to open the door. What was the surprise. They were close already. She didn’t want to even let me in. She said that there’s another location that closes at 7 o’clock. You no what forget you guys tomorrow I’m closing my account and just keep everything at my credit union. I would not recommended Wells Fargo at all. Bad service it’s not like there was other people trying to go in.

–5 stars
Thanks again wells Fargo for hiring careless people who are not in anyway qualified for any position in your company, a manager at this location could not provide an explanation of why a float occurred while having the nerve to say it was my fault for not checking my account

I stopped in to cash a check from state of California. Wells Fargo is the issuer. They take me to a banker to verify funds (check is 175.00 dollars. No problem. Ask for 2^nd ID give Target department store card, no good. I said ok, I will go to my bank, I didn’t have my ATM card with me. He said he can cash it now if I open an account. Really? 2 forms to cash a hundred dollar check, but you will open an account ??? WTH? I dont think so !!!

I used to come here to deal directly with the alway smiling always happy and talkative Klint, he is no longer at this branch … Sad to see him leave but happy for his promotion.
There is a number of people who really shine here, they do deliver that one to one outstanding customer service.
You’re normally a number at any regular bank but, not here I’ve come to know each of the tellers and the branch mangers who will go above and beyond for their clients.
They treat you as if you were apart of their family: The Wells family. They know me now by my first name, talk about really perisonalble wouldn’t you agree for a branch? Everyone is helpful but, there are those few individuals who really stand out! They will get all your questions answered and help you with all your banking needs.
Let me start with Adam, he is going to get all your account banking needs taken care of, need a new account see Adam he is very honest and knowledgable
Next it’s Steven, I’ve dealt with Steven on several occasion to change my money into euros. At other branches I had to wait until they were mailed to the branch not here, Steven had euros on hand and in all denominations from small to larger bills this made my trip less of a hassle. I had a problem over at B of A with the euro not arriving on time since, it needed to get ordered not here, Wells Fargo took that problem and fixed it immediately.
Lastly, but definitely not the least we come to Andrew, he is one of the sweetest people you will encounter here, it’s extremely hard not to want to do business with such caring and energetic team like the young woman and men of baldwin park.

DO NOT open an account or even bank with Wells Fargo at Baldwin Park. I repeat​.DO NOT open an account at Baldwin Park. They provided me with WRONG information when I open an account. After being on the phone with the Rep and the Branch Manager for 3 hours, 9AM — 12PM, they were not able to do anything except to apologize. How can a Branch Manager who oversees the whole branch can possibly say they have no power to take any actions??? And how can somebody who works there supposedly claim that they were not aware that this type of thing would happen!!!
If Unilocal allows me to rate «0 star» I would because this branch is not worth even 1 star!

5 stars is for the branch itself. Great customer service, someone greeted me as I came in the door & offered me a bottle of water. Line moved quickly, and the transaction went smooth… The drawback is the location, getting in and out of the Wal-​Mart shopping center blows!

ATMs are always not working properly. Sometimes there are low lifes standing by the ATMs asking for money. Customer service is aweful. This one worker tries to get me to switch my merchant account with them, so I call him and after I fax over my paper work he says he’s gonna call me in 2 hours. He never called me back. 3 days later, I had to call him. He said my account is low in value. They only give you respect and service if you got money! Then he says he’ll call me back in 20 minutes. He never called, again! So 4 days later, I go to the bank and made a complaint with management. Go somewhere else if you are a small business or they will just forget about you.

Closer to home but no drive-​up ATM.
This is a smaller branch but it’s nice and clean inside. The tellers are friendly.