Thurman Orthodontics

Thurman Orthodontic experience was an A+. There customers service is top notch from the staff to the Doctor. The reason I graded them that is because they are caring, friendly, professional, knowledgeable, and welcoming. Thanks for an awesome experience.

The customer service here is Amazing. Such a Clean and Nice office as well. Walked in for a consultation, walked out with braces. Great payment plan and very affordable! Thank you Thurman Orthodontics!

Amazing, amazing, amazing!!! The facility is clean, the staff is caring and friendly and Dr. Thurman is always available to answer questions. The staff put my daughters anxieties at ease and made the whole process as painless as possible.

So far I have gone to Thurman Orthodontics 1 time, that 1^st time is always the most important one I believe. First of all, I had some x-​rays taken very up to date with todays technology. Took some pictures (which I wasn’t ready for lol) All the staff seemed to enjoy their workplace and had great customer service skills. They were very patient with me also, with my questions and concerns. Dr. Thurman sat down and told me his plan to help me obtain my best smile, he took his time and was not pushy or rushed. They were soooooo good that I wanted them to give me braces that same day. Fortunately they agreed and got them on that same day I went for my consultation. Needless to say my family and co-​workers were surprised when they saw me walking in with new braces. Lol I have and will continue to recommend this wonderful office to everyone I know that needs braces. Also, they have an awesome paying plan for everyone/​anyone that needs it.

Dr. Thurman and his staff are so friendly and helpful they go beyond expectations making your visit totally enjoyable and comfortable I would highly recommend dr. Thurman to anybody who is looking for an orthodontist and the finance department is totally helpful couldn’t be easier looking forward to my kids having a beautiful smile for the rest of their lives thank you again Dr T

I definitely recommend Thurman Orthodontics. My daughter and I went in for a free consultation and she walked out with braces. Once we arrived, we were immediately given a tour. There is a brushing area and ipad stations with a Keurig in the waiting area. Dr. Thurman and his staff are very professional and friendly. The price was less than what I expected. Flexible payment plans available. Appointment times are scheduled around school hours. Overall, our experience was great!

Went in for a consultation and came out with ceramic braces. Everybody from Amanda to Dr. T was awesome. Dr T provides a great atmosphere and you can feel the positive vibes as soon as you walk in the building. The staff offers excellent customer service, great product selections and is with you every step of the way. If you’re in need of orthodontic work, why would you go anywhere else? Thanks Dr. Thurman and staff!

So far so great. It’s like a well-​oiled machine in this place. Everyone has microphones attached to their lapel and keep in close contact with each other. I was in and out very quickly. Very clean, high class looking place. Recommend.

Awesome facility and very professional employees.
Dr Thurman and his crew have customer service figured out to the T (pun intended)
Great service and friendly.
Made my daughter feel at ease and took her fears away.
She now loves her braces.

Welcomed with a great big smile from all the staff. Very impressed on our first visit.

Our seven year old needed a lot of work done and is generally always a nervous kid but EVERY team member we have encountered at Thurman Orthodontics have been extremely helpful, understanding and excellent at keeping her calm. Every step is thoroughly explained and no questions go unanswered. We can already see an improvement in our daughter’s smile!

Can I give an establishment 1 million stars? If I could, I’d give it to Thurman Orthodontics! When you walk into Dr. Thurman’s office you are always greeted with a smile. Every single person that works in his office is so friendly, caring, and warm from the front office, to the back office, to the ladies that help with the orthodontia work, and even Dr. Thurman himself. Can I just say that I really love Amanda?! Well, I just did! I can go on and on!
I’ll never forget the first time we came into the office. I asked Dr. Thurman if I could work for him because his office staff was so friendly and happy. I want to work in that type of environment where it seems like everyone gets along and genuinely cares for each other and loves each other. And, the more and more I go to his office, I know that it’s not fake. They really do care about each other, their patients, and their patients’ families.
We haven’t had experience with braces yet, but I’m sure they are coming one day. However, Dr. Thurman cares so much about my son’s teeth that he sees him every 6 months for the past 2 years to make sure his teeth are coming in the right way and whether or not he needs braces. And, all this AT NO COST! Isn’t he amazing?!
I think the one thing that tops all of this is the way Dr. Thurman and his staff give back to their patients and the community. Every year they raise funds for organizations like Ronald McDonald House and I think that’s just the most amazing, kind hearted, loving thing. He also shows how much he appreciates his patients by spoiling them at the Patient Appreciation Party every year.
Although we haven’t given one penny to his office for any services, we aren’t treated that way. We are treated just like everyone else. Thank you Dr. Thurman and your staff for all you have done for our family and will continue to do. We love you guys and are so thankful for your office. Your customer service and love goes beyond measure!

Amazing! Best customer service. So warm and genuine. Dr. Thurman did exactly what wanted without me having to explain what I was striving for! Went in for a consultation came out with my braces in tact and everything taken care of! So willing to help financially and I’m every way possible. Go here before anywhere else!

Super clean & high tech office!
Dr Thurman is very professional & knowledgeable. I felt comfortable with with the treatment recommendations he had for my son. At first, I felt it was a bit pricy., but after going to other Ortho consultations, and realizing not everything gets done at the same office, I was convinced Dr Thurman is very reasonable for what his office offers.
My son got his braces 2 weeks ago & they look great !

Awesome staff. Very very friendly. Has bunch of stuff to keep kids entertained if I had braces I’d b coming here too now I know why people rave abt here

Dr. Thurman and his staff are awesome!!! They made me feel very ‘at home’ and comfortable with my decision to get braces. I’d have to say one of best doctor/​patient relationships I’ve ever experienced. If you’re deciding on an Orthodontist definitely go in for consultation & more than likely you’ll come out with braces just as I did

Top notch customer service & awesome orthodontist! I don’t really have any experience with other orthodontist in town so I will focus on sharing information why I rate them 5 stars. I have worked in the line of customer service for the past 18 years and can vouch for their top notch customer service. Everyone in the office is very pleasant even if you come in for an appointment towards the end of the day. Dr. T sure knows how to keep his staff happy because you can see how they love their job with the way they treat their clients. A great boss and pleasant working environment makes a happy staff. And that reflects on what we see when we walk in their office.
Dr. T as an orthodontist is awesome! He takes time to explain your treatment plan and gives you options (if there’s options). So you walk out of his office with a good understanding of what you need, what the whole treatment is consist of and you can make a confident decision on what to do. Also love it that he takes time to visit and talk every time we come in. Once we went in, our daughter mentioned about an upcoming figure skating competition she’s going to compete in. A couple of days or so later, she received a card in the mail from Dr. T and the staff wishing her good luck! We were impressed!
Another thing I love about Thurman Orthodontics is their «Kids Club». Our younger child joined the kids club when he turned 7. It’s free and allows us to monitor how his teeth are coming together and gives us an idea if he will also need braces in the future. He loves going and getting treats! Good way for him to start getting comfortable with the staff & Dr. T!
And oh, did I mention that consultations are also free of charge!!! So why wouldn’t you come in to get a consultation and check out why our reviews for them are awesome!!!

So I did some Unilocal research on some different Ortho offices before deciding where to go for my 13 yr old. When I came accross Thurman, i thought there is no way this place can have so many 5 star reviews… until we went in. I was totally blown away with the customer service from EACH staff member. Usually there’s at least one that looks like they don’t want to be there. Not this place! My daughter looked at me at one point during the consult and said that she’s never seen so many nice people in one place!
Aside from the wonderful staff, I left the office leaving completely informed and more educated than when I went in. Dr. Thurman took the time to thoroughly explain everything and address any concerns. They were very willing to work with me financially. I love that I left feeling at ease instead of feeling overwhelmed. We left 2 hrs later with a full set of braces. Save your time and make this your first stop!

I can’t think of anyone who likes to visit a dentist or an ortho, especially my daughter, but the staff at Thurman Ortho made it easier to get through the process. We went in for a consult and by the end of the visit, my daughter had her braces. The office is clean, modern, and open, very «state of the art.» They have iPads for your waiting pleasure, (or your impatient kiddos’ pleasure), comfortable chairs, or you can sit in the back and watch while they work on your kids. Dr. Thurman believes in an open door policy, which is unique and great.
For me, customer service is what will convince me to go back to any establishment. Obviously we decided to use them because they are organized, professional, friendly, and are willing to work with you. Dr. Thurman met with us to go over the procedure and the best care for my daughter.
I am looking forward to the end results.

We’ve had nothing but good experiences with Dr. Thurman and his staff. This is our second time around with Dr. Thurman. We had such a positive experience with his services the first time that we decided to take our youngest daughter to him as well. I love and appreciate everything that they do for their patients, starting with the selfies they take with their patients, putting your thumb print on the «Thurman Family Tree», giving wonderful goodie bags, nice cups filled with yummies, all the drawings you are entered in to (trips to Disney, a TV, free braces). They also have this cool point system– after so many points earned you can choose from many different giftcards. It’s all these fun things they do that makes them stand out from the rest. But most importantly it’s the amazing customer service and the great smile they give to their patients.
I’m so glad that we came across Thurman Orthodontics… they truly are the best in Bakersfield. hands down!