Pep Boys

Had exactly what I needed at a reasonable price with quick and friendly service. It’s easy to see why this place has been around for so long.
I recommend calling ahead. They had my snow chains waiting at the register for me.

Went in for change of brakes, ended getting charged $ 400 for change of brakes I had just changed my oil three weeks prior and was told I needs a new one, then I get told I had a nail in my back tire n need to replace tire asap… MY TIRES ARE NEW, I CHECK THEM EVERYDAY… last time I send my wide in here alone… BAD SERVICE!!!

Nothing but trouble and bad service at this location. I used to get my oil changed here but got tired of having to remind them to add the sticker that shows mileage/​date for next oil change. I purchased new rotors and break pads from them and after only a few thousand miles I am hearing the same grinding sounds that prompted me to get them changed in the first place. During one of their inspections they recommend that I change one of my belts. After proceeding with the belt change I noticed the new belt was squeaking almost every time I turn the car on. I came back and asked them to take a look at it and they told me that some belts are just going to have that problem. They said they could put some grease on it but couldn’t fix it any further than that. Unbelievable! Even for the most basic repairs I recommend going somewhere else.

Thanks to Joey and Steve for providing great customer service and fixing our Prius light.

The guys who work here are friendly. They had the parts I needed without having to order them. Waited a couple hours to get my car serviced — but that’s to be expected. Good things take time. They noticed an issue that was separate from what I wanted done. Didn’t shove a sales pitch down my throat, just asked me if I wanted it done or not.

I stopped by Pep boys because I thought there was a problem with the battery. I had the technician check it out and of course the technician said the battery was excellent. The problem was that the technician did not check to see if the connection to the battery was loose or not. I had to get it jumped again and that person told me that it was loose. Got it tighten and it works perfectly. Make sure to check out everything before you say it is good. Bad Service.

Had taken my 04 Highlander to dealer who said I needed $ 5k (!) Worth of work. Took to these guys who replaced front struts and aligned, saying the additional services were NOT necessary. There was some fine tuning of the alignment and struts necessary after the fact which they did. With a helpfu, friendly attitude. Highly recommend, very satisfied! They all Seem competent and experienced.

My wife, her cousin and I were heading to Las Vegas from San Luis Obispo. When we got to Bakersfield a service light came on the dashboard of my car that i mistook for a check engine light and a 15% oil life came on the dashboard as well. I don’t know a lot about cars but that freaked my out considering that i took my car to my mechanic before we left San Luis and he said everything was fine. I stopped at auto zone first got 5 quarts of oil and dumped the whole thing in my engine (stupid i know, I just thought it was out of oil), so the engine now has 9 quarts of oil (The normal is 4.4 quarts). I wasn’t sure if i could run the car or not. there was a mechanic there that told me i couldn’t run it and i had to stay the night in Bakersfield and take it to a shop to change the oil because all the shops are closed for the night. I typed oil change services into my phone and this Pep Boys came up. it was Saturday 7:53 pm and they close at 8 pm and I was 15 minutes away. I decided to try my luck. I got to the shop 8:03 and the guys were rolling the last car inside. I explained the situation to them they talked to the manager and they helped me dump some of the extra oil i had in my car. It was valentine’s day and i am sure the guys were tired and dying to get home but they stayed and helped me get my car going again and for that I am very very thankful. you guys are the best!

Had a tuneup done on my 2004 surburban…2 months later took it back .it was missing… they replaced 2 plugs… rang for a few more months and then my daughter could not get over a hill coming home from the beach… had the car taken to an independent shop and discovered 3 different types of plugs. .one on the plugs was one from the factory from when the car was new… the rear plug that is very difficult to get to… the wires they installed were wrong… after they repaired it it runs as good as ever… pep boys refused to assume the responsibility for the lack of a job being done. I have been a customer for many years… never again will I step into one of their stores.

Pulled in to replace the wipers front and rear on the wife’s van. I wanted the Bosch Icon wiper blades as I had put them on my truck and loved them. There wasn’t a Bosch application guide available, so I asked the cashier, Sydnee, if she knew how I could get that info. No problem! She looked it up IMMEDIATELY and printed out the info for me. I found the left side was available at the display, but not the right side. No problem! Sydnee found the right side blade so fast, I thought she might have had it behind her back! THEN, to make sure the back window blade would fit, she went to the van, checked, and grabbed Joey from service to confer. Joey and Sydnee then proceeded to install ALL the wiper blades on the van! Awesome, Awesome, Awesome!!! All the employees I encountered were very pleasant and helpful, with Sydnee and Joey exceeding my expectations!!! I didn’t know I’d be writing a review for wiper blades, but what a pleasant/​painless experience! Any time I’m in town and need auto parts, I’ll be going here!

Great service, very late on a Saturday, had the part in stock!
Of course I have forgotten the names of the men who assisted me, but they worked until 7 pm on Saturday, July 19^th 2014 on my (and other’s) cars efficiently and kindly.
My Air Intake sensor broke down in Avenal (middle of nowhere) and AAA towed me to this place «on a hunch.» Turns out it was a good one, they had the part, had it installed in 30 minutes. I would give the place 5 stars but the price for the part was incredibly high and I haven’t researched yet to see if it was a fair market value.
Otherwise, I highly recommend this Pep Boys on F st.

We needed an exhaust manifold, which Pep Boys offered for an extremely reasonable price, which was lower than a lot of other places. When I called them, they offered to order it with next-​day-​delivery at no extra charge. Extremely friendly customer service, at least for ordering parts.
Their rules say they can’t service any vehicle that has failed a smog test, so just be wary of that, if you’re going to smog-​test a questionable vehicle before coming here to get it serviced.

We needed a tire changed at the last minute — called around everywhere — at least 4 places to a variety of excuses for not wanting to take car late in the day. Called up, this pep boy said they could take us immediately. We drove over and inside of 30 min new tires were on our car, the spare into the trunk and we were back on the road!
Above and beyond service!

We blew out a tire on I-​5 and everywhere was going to be closed by the time we got to town. Pep boys was the only place that would take us. We pulled in and they got right to work. Amazing service, fast, good prices and life savers. I’ll be using pep boys whenever possible from now on. These guys are the best.

I had accidentally torn off the sliding door to my 91 toyota previa, and me and my sister were to the point where we were just going to get rid of it, pull a thelma and louise and send it flying over a cliff. We get to pep boys and Joey immediately says that he’ll come check out the car with Alberto; they were so kind and personable and got the van in within the next 5 – 10 minutes. Joey let us know someone had an appt so Alberto would be jumping between the two cars but that it shouldn’t take too long. Not even an hour later and the door was put back on, free of charge. Only thing was that I wouldn’t be able to ever open the sliding door again, but that’s not even a setback in any way for me. I couldn’t have imagined better service, Alberto was so great at his job and definitely is a huge asset to this company. Thank you both so so much!

I was driving back from Joshua tree when my car overheated in the middle of the desert. After a lengthy tow, we finally reached the holy land which is this pepboys! The employees there were extremely helpful and kind, if it wasn’t for the fact that I lived in Los Angeles, I would always come back here! Also, one of the guys is from my home town– represent! I promise you won’t be disappointed here.

This morning I woke up to a dead battery. «Ain’t nobody got time for that.» I borrowed my roommates car and headed over to this location. Luckily a knight in shining «uniform» save me. Joey Jimenez hooked me up with a legit battery, window wipers, and topped off my fluids. Did I mention they changed my battery for free and checked my tires before I took off on a 400 mile quest. Save time, hassle, and money. Ask for Joey. He will take care of you.

I got stranded in Bakersfield on my way up to Oakland and this Pep Boys saved my life. For one thing, Pep Boys opens an hour before any other auto shop in the area. For another, the staff are amazing — super accomodating, good at breaking things down in an understandable way for folks who aren’t that familiar with car mechanics, and genuinely interested in being helpful. The manager Joey in particular was a very generous and much appreciated source of information, advice, and car support. And where there were services they didn’t offer, Joey tried his best to direct us to somewhere that did. Finally, as a woman, walking into a car shop is usually a really frustrating experience of being talked down to, patronized, or straight up harassed. But the environment at this Pep Boys was nothing like that, and I actually left feeling more confident about my ability to care for my car, not less. Sooo, a ton of gratitude to Joey and his staff!

Standard Pep Boys with tons of parking. We came up here while on the way to Lake Isabella because we needed to get a new battery for our trailer. If you trade in the battery you get $ 12 off and the battery really wasn’t as expensive as I thought it would be. For a battery, the warranty, a bottle of coolant and a bottle of oil it was just a little over $ 100. I thought that was pretty good.
Employees here were nice and offered help when they could. I noticed that they switched sides on the store quite frequently and they never left a certain area unattended which is good since people do have questions and you don’t have to hunt someone down.
Only complaint was the bathroom. They have two unisex bathrooms in the back area. You have to walk through the battery testing area to get to them. Both of them were occupied and I had to pee really really bad. Luckily one opened up fast, but that person failed to flush the toilet! Totally disgusting. Unless she had only been in there to put on makeup or fix her hair, I don’t know. I had to flush for whoever it was. The bathroom looked nice, but come on, flush the damn toilet!!! Now the other bathroom, I noticed that whoever was in there was still in there. I had asked the people that were in the back if someone was in there or if it was just locked. They said someone had been in there for a long, long time. Well, it took a while for our battery to be tested and they finally told us that it wasn’t holding a charge so it was time for a replacement. Finally, the person that was in the bathroom had finally come out. It was a homeless man and I have no idea what he had been doing in there, but cleaning himself wasn’t on that agenda as he looked dirty still. Now I know why a lot of establishments require that customers can only use the bathrooms. This is an example as to why. I’m still sort of grossed out.
However, like I said before, the employees were helpful, they were nice, they know what they’re doing (or at least appear to know what they’re doing).

A bit slow today. Only 2 service techs working today. The service advisor did warn me of the delay. Waited 2 hours for a vehicle to get new tires so that the rack was available for my oil change.