Insight Complete Auto Repair

I can’t even find the words to express how amazing they are. Above and beyond what they should have done. Making sure that my car was taken care of and me. I will always go back and have my family as well. Just very special people. Thank you so much for everything! Keep up the good work!!!

I had a great experience here! Great price and the owners seemed very trustworthy. The work they did fixed the problems. Very nice people.

Excellent and thorough work. They took good care of my Ford diesel truck and fixed the problem right the first time.

Very happy with my service I got here, and will definitely come back !! The lady in the front was very nice and the owner greeted us. I got a smog check and they said it was going to take only 10 minutes and it did. I definitely recommend this place. The shop is a little hidden but other than that very great customer service ! :)

Ok, the other people who wrote reviews must be the owners family. I called up and talked to a lady on the phone regarding my air conditioning not working. They told me it would cost $ 95 to find out what was wrong with it or $ 100 special which they would service the air conditioning and see what’s wrong. I told them I had already refilled the a/​c with coolant liquid and it leaked and stopped working. They said «Oh we’ll do our own check and take care of it. I was very clear, I want to get the air conditioner fixed. They said «sure no problem» Now the lady at the desk who works there makes it a point of saying how much cheaper this mechanic is compared to Firestone or pep boys or the Mercedes dealer. On and on she mentions it. My experience with things, if you have to keep saying how great you are, it’s because you’re not.
So they did there diagnostic service special. Which was putting a UV dye refrigerant and filling the AC with more refrigerant. The cost ended up going from the $ 100, to $ 160. The lady said it was because of the UV dye additive and the regular refrigerant. Mind you, that UV dye stuff is sold and walmart across the street for $ 14. The refrigerant is about $ 20. She made it sound like they were putting gold unicorn tears in my air conditioning and how I was getting a deal compared to other mechanics in town.
Finally in the end, I told the lady how they hadn’t fixed my air conditioning. They filled it, but is has a known leak and would stop working in 2 days, which it did. Putting air in a flat tire isn’t fixing it. Neither is putting air conditioning liquid in a leaking unit. Avoid this place.

I was looking for an auto repair business to do some repairs on my Chrysler 300C. Someone who could do ALL the repairs in one place. Found them. Insight Complete was my answer. Unbelievable. All work done, small and large. Received a complete explaination. Done in 2 days. Charge was completely below my expectations. My beauty runs great. Thank you guys. Lori P.

Mike & Rodney helped me enormously when I was stranded for 5 days in Bakersfield w/​an overheating Subaru. Courteous and they run a clean shops/​a comfortable waiting area!

Came in a couple weeks ago to get my brakes done on my 2011 Lexus. The staff was helpful and recommend front brakes and refinished my rotors for a great deal compared to the dealership. Greatly appreciate their quick service and honest work. Definitely will be returning back for any and all my other services.
The number above is incorrect, it’s 843‑7993.

My adult children and I always take our vehicles to Insight for repairs and maintenance. Mike is honest and gives a very fair price and his wife Erica (Office Manager) is so nice and makes each auto experience a pleasant one.
My mother, who is a Senior, and on a limited income, took her vehicle in to Insight recently. She was having electrical issues, we all know that this is scary since this type of problem can be very pricey. Mike checked everything out for several days, going thru the system each day (charging battery, resetting system, etc) and couldn’t duplicate the problem. After all the work he put into trying to diagnose a problem, my mother expected an hourly charge for Mike’s time. She was ecstatic when Erica told her that they couldn’t find a problem so there wasn’t a charge!!!
All that time he spent on my mother’s vehicle and he didn’t charge her. Thank you Mike and Erica for awesome service. She decided to replace the battery since she purchased the vehicle last year and it was only a 3 year battery.
This is why our family takes our vehicles to Insight, they are: HONEST (hard to find these days), fair, and they make our auto experience a pleasant one, everytime! It must be Erica’s smile and positive energy, and I mean lots of energy.
I’m so glad that we were once referred to Insight.

This is the first shop where I know I’m not getting screwed. Mike is a stand up guy and won’t do work unless he is 100% sure it will resolve the problem. My first two visits he could have easily done work that would have shortened the life of my car. He instead took me aside and explained that it would be best to not perform the service. Both times he charged me nothing even after taking the time to look at the vehicle. This is my new auto maintenance shop. I have had nothing but great experiences with these guys.