ATCO Property Management

If I could give less than one star I would. What a scam place! My uncle rented for over 20 years and they never refunded his deposit! They never painted, never replaced the carpet, was like pulling teeth to get repairs done and me and my brothers all took turns helping get things done. When he moved out no deposit was returned! Scam artist!
Hope no one rents from this con place again!

The reviews all speak for themselves and unfortunately our experience has been the same. No one cares and everyone lies. There is no accountability and everyone does and says what they want without repercussions. As most of the others have stated. Please take the recommendations and place your home somewhere else.

One star rating for a reason. Too many mess ups to list. They listed my house for less than I told them to. At one point i went 2 whole months without receiving rent from either of my two properties. Unresponsive to emails, terrible customer service. This place is a complete joke.

My daughters were tennants and and a word of advice to others… RUN! A/​C went out… called and was told that they would get someone out in about ten days.110 degrees outside. They made sure that they knew that there would be no reimbursement if they had it fixed themselves… which they ended up doing. Half of the outlets in the house didn’t work… and a light switch would sometimes shock you… they were told too bad and to call an electrician… a faulty toilet flooded the house and they did nothing (My daughters called ServPro and paid for it). I’m sure the homeowner was told nothing about possible water damage. All of this is just the tip of the iceburg. Every contact with these people was received with RUDE and defensive responses. By far the worst «property management» I can imagine having to deal with. I am happy they are moved and far away from having to deal with this JOKE of a company.

Agree and confirm with the other reviews. They lost my tenants rent money. They first blamed it on the tenant, then when that didn’t work they said someone broke into their rent drop box. I had a hell of a time trying to get my rent money back. Incompetence…

Like the other reviewers here, my experience with ATCO was an absolute nightmare. To make a long story short, I had to hire my own lawyer to evict a renter that ATCO supposedly screened and approved. I didn’t receive any rental income for 8 months and when I tried to contact ATCO about this, they were completely unresponsive. I am sure I will never see the money. After the eviction, I found appliances stolen and about $ 6,000 in damage to the property. I asked ATCO for the rental application and the lease so that I could take legal action against the tenant but ATCO claimed to have lost both. They also claimed to have no responsibility for any of the issues. I’m currently pondering legal action against ATCO.
ATCO is dishonest, unprofessional, and a nightmare to work with and I strongly encourage anyone looking for a property management company to go elsewhere. ATCO’s accreditation was even revoked by the Better Business Bureau of Bakersfield (
).
**UPDATE 1** We finally learned the tenant’s name and a quick search of online court records showed that he had a history of evictions, including immediately prior to moving into our property. ATCO either lied and did not do any screening or was negligent by allowing a deadbeat renter into my property.
**UPDATE 2** We received a notice from the City of Bakersfield saying that a lien had been placed against our property due to a «weed abatement». What is a weed abatement, you ask? We had to ask too. It is when your neighbors repeatedly complain that your front yard is so unruly, the city deems it a nuisance and fines you. We had been paying ATCO $ 100 per month for basic gardening services and we found out the hard way that these services were not being performed. Just another example of ATCO’s thievery.

Of all businesses that deserve a bad review, ATCO Property Management (I’ll refer as PM throughout this review) has truly earned it. If I could, I would give this business a negative star rating. They have caused me a ton of time, money and stress. Due to the fact that anyone can sue over libel, defamation and slander, I am only going to state the facts pertaining to my case with ATCO as well as my opinion of this company. I wish there were more Unilocal reviews about property management companies but the few management companies that had reviews were all negative. I chose this company based on all the 5 star reviews on google and
, but now I realize I should have taken the one star reviews seriously as they are dead on with what I have personally experienced with them. I was seriously misled with the positive reviews and in retrospect and looking at those positive reviews, in my opinion, they were likely fabricated (just look at the dates they were all written especially when there were no other positive reviews in the past). My experience with them has been this: they were unresponsive, surly, and unprofessional. K, H, T and the worst of them, DP the owner. They can sound very professional one minute and be incredibly rude the next. If you are looking for someone to manage your property, it is very important to make sure your account manager holds a valid DEA license with the Department of Real Estate, unfortunately for me, I found this out too late.
In August of 2011, ATCO placed tenants in our home. Our rents for August, September and October were deposited into our account late every month and it required us to call to find out why our rents were not deposited. Sometime in October, our contact person left ATCO, and we thought things would get better since our new contact was DP the owner of ATCO. Unfortunately for us, our experience with them took a turn for the worse. On December 1^st when we called to find out why our November rents had not been deposited. D told us that he worked out a deal with the tenant allowing them to get their November rents in by December 1^st. He did this without our knowledge or consent. Then, he and his staff made it impossible to get a hold of him for the next few days to find out the status of our situation. He was always «out of the office» or the system was down and no one was able to help us at the office. On December 7^th was when he finally served the tenant with a 3 Day to Pay or Quit notice. D dragged his feet about evicting the tenant and made excuses as to why they did not start the eviction process. He was suppose to have started the eviction the week of December 12^th and it wasn’t until December 19^th that he advised me that the tenants had not paid their rents since September of 2011! He then proceeded to tell me that the «rent» deposits we were receiving was actually the security deposit being passed through to us as rents. I was appalled. Needless to say, we fired them immediately. And of course, that’s when they filed the Unlawful Detainer against the tenant.
We could not trust them to carry out the eviction for us. We had to hire a lawyer to obtain the lease and the screening documents for the tenant. It took our lawyer two letters to get the screening documentation from the PM. They placed one of the worst tenants in our property. This LOSER tenant had bankruptcies on record, major debts, including a judgment against him from the State of CA unemployment department. The tenant did not make 3 x’s the amount of rent as the PM requires and they only took one 2 week paystub that consisted of mostly commission and he had wage garnishment. In addition, they did not list all the occupants of the home on the lease even though their lease is very specific about this. And they did know that they weren’t renting a 4 br, 2.5 bath to only one person. So, just ask yourself, why would ATCO break all of their own written rules for this tenant? It doesn’t take genius and I’ll let you make the most logical connection. My letters of complaints to ATCO went unanswered. Horrible service! Run the other direction especially if you care about your property.
When we evicted this tenant, he caused about $ 2k worth of damages. In the short 8 months that he lived in our home, he caused more damage than we ever could imagine and we lived in that home for 3 years. The PM knew fully well that even with a court ruling against this tenant, which we do have one, it would be very difficult for us to collect our money.
It is with my hope that I save others from experiencing the nightmare I did with ATCO. They are pure evil.

Horrible, horrible, horrible!!! I let them manage my home and never saw a dime even though tenants paid. They still have all funds associated with MY house and I am taking them to court. I have never been so disgusted with a «business» in my life. Stay far, far away whether your looking for a management company or are a tenant.