Petco

I’ve got to say that for as much as the drive is long, this grooming crew has rarely disappointed us in caring for our labradoodle. She comes back clean and lookin’ pretty. We had some issues in the summer once with her ears not being completely dried and an ear infection setting in but no problems since. Price is better than anything I could find in DC.

It has all the supplies you need

Horrible! STAY AWAY IF YOU HAVE AN OLDER DOG… I was taking my dog here for years and it’s because she’s had the same stylist but now they have a Manager in grooming that segregates against older pets like they don’t need attention and grooming. I won’t be back again and I advise other older dog owners to try another Petco or Pet store that can be sensitive and compassionate.

I’ve been buying dog food at this store for as long as it’s been open and my recent visit resulted in an employee clocking out then threatening to fight me as I left the store. We were all standing in a very long line and finally an employee came up to open another register, but he decided to usher the customers at the very end of the line to his now open line. There were several people in front of me that should have been next but the employee didn’t seem to care very much about anything having to do with customer service. He eventually called me over to his line and I told him it would better to take customers in front of me before the folks standing at the very end of the line. Clearly this employee didn’t appreciate the feedback, got very defensive and told me I could talk to the manager, so I agreed. The manager appeared and tried to diffuse this employee’s anger and repeatedly told this employee «go to the office». The employee left and then returned with another person not wearing a Petco shirt and yelled «I’m clocked out now», exited the store and was waiting for me outside the front of the store.
I exited the store and was met by this employee and another former employee that now loiters in the store. The employee blew smoke in my face and said, «what’s up, I’m clocked out now» and «you can either fight me or walk away». It was about to be mêlée until another employee came out apologizing and physically pulled the employee back into the store. I called the store manager the next day and he had really nothing to say about this incident and offered no apology. I did speak to the district manager and he apologized telling me this was unacceptable. He wasn’t happy about the information provided by the store manager. The store manager provided a «some guy was unhappy about the line» story and not the «my employee threatened a customer» story. Realizing that I can just as easily go to a nicer pet store or buy online from amazon, I’ve been doing just that ever since. It’s too bad that this store continues to operate and chooses to employee hostile employees and then wonders why people no longer shop there. After having my life threatened by a thug I will not ever shop at another petco as long as I shall live, that goes without saying.

This store is wonderful. Their dog trainer Julie is great! I recommend her to everyone. She was wonderful training my puppy and me. They have very helpful salespeople who go out oar there way to find things for you. Sean is wonderful as are the other employees. I have three cats and two dogs and they always are able to help me find or guide me in the direction to obtain the products I need. They never hard sell me to buy something else.
The grooming section is fabulous. Fermin and Jane have taken care of my 14 year old dog who has separation issues and when I get her back she is proud as punch, looks great and is not the least bit stressed. I would not take her anywhere else as long as those two are there.

I take my dog Chester and Snowy here all the time. For the most part, the groomers are very friendly and they do a pretty good job on my doggies. I would have given 5 stars if it were not for the one time the young female groomer who groomed Snowy called me and insinuated that i did not brush Snowy enough. I guess she had some tangles that time. I was a little insulted but got over it when i saw how great Snowy looked at pick-​up… pink bows and all. :-)

Petco is good for buying any sort of dog supplies. They’ve got it all and more. Prices can be on the more expensive side for supplies and I’ll often shop online instead, but it’s still considerably cheaper than those foofoo dog boutiques. They are also one of a few places that carries science diet which is nice. Their rewards card is great as well because they’ll send you coupons and discount tailored to your buying habits. I brought my dog in once for a simple bathing and nail clipping and the groomers were very sweet with him. They even gave him complimentary paw care products.

I came to this Petco on a Saturday to add to my aquarium… décor, maintenance and other supplies.
Petco is okay in a pinch but I wouldn’t shop here regularly. I was disappointed to see that the live plants in the tank were all moldy or whatever it is plants get. Could be old stock since the tank was less than half full of plants… but to see these conditions in 2 tanks made me doubtful. And why leave old, rotting plants in there for customers to see?
The line was pretty long and growing yet there was no call for additional help at the registers. Most people shop on the weekends since most have M-​F jobs so we take care of our errands on Saturdays and Sunday’s.
Another downer is the fact that they don’t match their online prices… which sometimes offers considerable savings. But if you read reviews for some items online, you’ll see complaints of damaged goods.
One more little tidbit that may be of help is that if you want to purchase the display furniture model since there is no other stock (such as an aquarium stand), they will not offer a discount since it is a display AND they will charge you an assembly fee.

Pretty standard Petco.
Pros:
+ You can find almost anything you want here for your pet of any kind. If you don’t mind the price, this is your one stop shop.
+ I love that they host the LuvMyPet clinic here sometimes. it was very easy and cheap to get my kitty vaccinated and the process was painless (well, not for my kitty). I appreciate it a lot esp. since it’s so expensive to do these shots at nearby vets.
+ Grooming: Big fan of the grooming salon here. I compared the prices and they’re actually cheaper than Petsmart and other places. Getting your kitties nails trimmed is only $ 10 and it’ll take 2 mins. Also, I found that they were one of the few places that would put the «Soft Claws» (plastic nail caps for cats) on my kitty and it was only $ 10 on top of the nail trimming. Again, 5 mins. total. The guy was really nice. Another person that works there mentioned not many places would do that and they have one of the only people that specialize that for kitties.
Cons:
+ The prices can be a little expensive, esp. compared to Petsmart or Amazon. I find that when sales do happen, the stock is very sparse and I end up not getting what I want.

I brought Loxli here today to get a bath and shave. She has never been professionally groomed before, so I was for sure going to be around during the experience.
Loxli is a 5 ½ year old domestic short hair tuxedo cat that has been with me through thick and thin. She is indeed my baby, and I have had her since she was 6 weeks old.
Today when I took her to the groomer — the head groomer manager manhandled her. I get they have to do what they have to do to hold the animal down to cooperate, but the way she was jerked around and crying wasn’t justification for me to accept how he dealt with her. I was extremely disappointed in how she treated her. He kept insisting that I ‘come back’ and ‘I told you 2:30′. Hell nah, man. It’s 1:30, and I have nothing but time. I’m going to watch your ass on how you handle my animal.
I have typically groomed her myself because of the mere fact of how often I hear horror stories of how my friends’ pets come home in pain because of a bad cut, or bad clipping. I thought I would just bite the bullet and take her to see what the experience was like.
As far as the outcome of the nail clipping — they’re extremely too short. They are down to the quick of her nail past the red part. It should never go past the red part.
The haircut turned out fine. She now looks like the queen lioness that she really is with her lion cut. It’s really cute on her. Despite the look, I don’t fathom I would want to return this location based on the unethical treatment she experienced.
Call me harsh or overly sensitivity to her needs, but I truly just can’t bear the thought of her going through that again. She’ll just have mommy do it from now on as she has been…

This is for the grooming section: Everyone here is so pleasant and helpful. I usually request Jane and she’s great! She does a fantastic job with my Shih Tzu and makes her look ADORABLE :) My dog hates going to the groomer; so, Jane makes sure to get her done quickly while still doing a good job.
Prices are reasonable and location is convenient for parking and getting other errands done while waiting (close to Trader Joe’s, Best Buy, Marshall’s, Ulta, restaurants, etc). Thanks!

Great place for most animals. The fish selection is great for salt and freshwater aquariums. It is very clean place and not to expensive. The staff is very helpful in trying to find the best quality of pet. To me a great place if you have a dog. Good costumer service, they know what type of food is best.
And not too pushy with sales. Great store of you have a pet.

I love this Petco, though I wish it were closer to my home. Anytime I have business in this area and also happen to need pet supplies, I’ll try to make my way here. They seem to stock lots of specialty items that PetSmart doesn’t offer, like higher end cat food brands or supplements such as l-​lysine.
The prices for some of the staple items, such as Purina brand items, tend to be higher priced than PetSmart, so I don’t buy my base items from Petco and usually stick to coming here for my specialty items. The one exception is their litter; their store brand litter is very good. I appreciate also that you can take an empty bucket and refill it for a discounted price, which is also more eco-​friendly.

I’ve never gotten my dog groomed here (outside of the occasional nail clipping) but I shop here often for her food. There is a wide variety of brands and types, and they are moving toward more «premier» pet foods, which helps customers who likely currently have to buy in boutiques or the like. Pricing is comparable to online searches.

We’ve been using this Petco branch to groom our dogs and have never been disappointed. It’s rarely a problem to get a same-​day appointment, and while the facility is far from fancy, the staff have always been professional and very good to the pups, one of whom is on the nervous side. They are fast and in our experience have done a good and thorough job on both bathing and grooming.

If I could give this place no stars I would. I just had the worst experience at this Petco and will NEVER recommend this place to anybody. I have been going to this Petco for years. I took my puppy to get groomed there yesterday and the groomer not only decided to cut only some of her nails but did not even bother to care for my puppy in a proper manner. This morning after waking up I noticed my puppies eye was cut and infected. I went back to this Petco and the manager was very disrespectful denying the entire situation. After being at Petco for hours I decided to just leave after being attacked by the groomer and manager. Although, the manager after fighting with me for all this time offered to pay for the medical bills. This place was not understanding and very rude. Do not EVER come to this place.

This review is only for the groomers section. It’s unfortunate to see a lot of negative reviews here but fortunately for me i never had a problem with the groomers… i’ve been going to this location for years and i never had a problem with the service — my dogs always comes out looking fresh/​clean. I always dealt with Fermin (hope i spelled it correctly) and he is the best! He knows my dogs and takes care of them. They have added a few more new faces and so far they have been professional and nice to me. My experience so far in this place has been nothing but positive hope it stays that way…

Their employees are VERY rude. «Iris» the «manager» was argumentative, combative and nasty to us. She basically called us liars to our face about having had purchased items from their store prior.
They have a serious MOTH/​vermin problem with their dog food and in the store. They never have what you’re looking for and it’s a waste of time to attempt to shop there.

One of the larger Petco locations. They carry a large selection of dog and cat supplies. There was a young girl who greeted me and rang me up with a gecko just chilling on her shoulder, signed me up for the petco rewards.
Not sure I would take my pup here for grooming or other services from reading y’alls reviews but decent selection of supplies for purchase.

Location is hard to find parking at but is convenient for me. Staff is okay friendly — may have to hunt them down sometimes.
Checkout did take time though.