Unleashed by Petco

Everything in the store is overpriced — order from Amazon instead.
Also, I signed my dog up for training classes and was very disappointed. I talked to the staff about the commands my dog knows and they still recommended I put her in the level 1class. In the first session we went through everything very quickly because my dog knew everything. Rather than moving on to the next thing … we ended the class 30 mins early. (Note — this was a one-​on-​one class so moving ahead would not have affected anyone else.)
They told me I could get a refund as long as I cancelled before the second class. It wasn’t that easy — I had to call/​go to the store 4 times before I actually got a refund.

Love this little spot, perfect to pickup food, treats and give Little a bath. Portia was very helpful, and the space is always really clean. I find the people who shop here to be real friendly as well.

Great staff, clean, and has a decent selection of items. They have two small sale sections but not at great discounts. Try tjmaxx for better discounts. I like this place since its an easy stop on my way home. The parking lot is never too full so I can always get a parking spot. Also, I love their staff! They are kind, helpful, and just overall great!

I love the idea of a neighborhood pet store but I’m always disappointed with this petco unleashed. In fact, I usually avoid this location and go to the one in pentagon city or elsewhere.
There never seem to be employees working at this location. I really do expect to be able to run in and grab what I need on a regular basis. Today, I waited over 10 minutes for an employee to emerge from the back to check me out. And then two emerged at once. The guy behind me checked out faster than I did. So frustrating to spend over a half hour picking up a bag of food!
And when I’ve needed help with something no one is ever offering assistance. Maybe if I had a dog with me they’d pay attention to me.

I went to Unleashed because I couldn’t get a grooming appointment for my Malamute ANYWHERE on the weekend. I had never done a self wash, because she is so big, but the staff at Unleashed were super friendly, super helpful and really patient. My dog wasn’t thrilled at being bathed, and one girl working there brought her treats to calm her while we were washing her. It was a great experience, and I can honestly say that I will be back soon (hopefully for a less eventful visit for the staff).

Unleashed is super convenient to my home and carries everything that my dog needs. While the selection of merchandise is good, the best part about Unleashed is the staff! I’ve met about 6 employees, and everyone is almost too friendly and helpful. When I’m with my dog, they totally shower her in affection and offer her treats. When it’s just me, they happily help me compare food ingredients or direct me to a specific brand of treats. I’d say that their prices are as expected; certainly no bargains to be found here, but if you’re a Pals member, you do get $ 5 for every $ 100 spent and a small percentage off of select items. Their hours are really convenient for working professionals as well. I’ve rolled in at 8:45PM when they close at 9PM on more than one occasion, and the staff is still ridiculously friendly (don’t worry — I avoid excessive comparison shopping on those days!).

We love this store. Given that we live two blocks away, this is our go-​to store for anything related to our dog. I especially love this store because we ran out of dog food on a Sunday and I ran out of the house two mins before they closed. I called them on my way there and they actually kept the store open for me! The staff is fantastic! Super friendly, always spoiling our dog with treats. We have also bathed our dog here and it was a pleasant experience.

The manager Josh was very helpful today. I had some trouble with a halti I had purchased a few months back and he did everything he could to try and help me. I should mention I didn’t purchase it there and he still did everything he could to fix the issue. Thanks so much for your help and assistance in finding me a replacement product. I wish I could remember the other two employees names that helped me out too. They even brought out their phones trying to unscramble my goofy tangled halti!

I really like this store. The people that work there are super friendly. They are always offering my dog a treat when we come in. The prices are pretty reasonable and it’s not as box like as some of the larger stores, yet they seem to have everything we need. The parking is pretty easy and it’s very convenient. I actually like it better than some smaller boutique pet stores that supposedly have better stuff and are more friendly than the chain stores. To me those just seem more expensive.

We love our neighborhood Petco! So glad it’s close by. I stop here on weekends with my pup and at least once or twice a week during weekdays for toys and treats. Staff is very friendly. I wish the store was a little bigger with more full service things like haircut and nail trim. There is a washing station. Otherwise, it has just about everything we need.

So I’m guessing everyone heard of petco but have you ever heard of petco unleashed ??
Unleashed by PETCO is a boutique style concept store first opened in California… Now is a chain in other states… actually run into one when i was visiting dc… went inside to look around and see if there was anything special for my kitty… The stores are smaller than a typical big-​box PETCO… but this store is specialize in natural… organic… and higher-​end products… from the outside it looked pretty small… went inside and it was huge… Yes there is parking… Go check it out if yourself!

I love love LOVE this place! I live a few blocks behind it and I’m SO glad a convenient pet supplies store has opened so close. They have a great selection of dog and cat supplies, including everything I would buy at my normal Petco. The real difference here is the staff. I’ve brought my dogs in several times and they’re always great with them. They’re very knowledgeable about the products and take the time with you to help you decide what’s right for you without getting annoyed/​frustrated, even if you’re a little indecisive.
I also took my fearful shy little dachshund to one of their anxiety classes on a Saturday and was very pleased with the knowledge of the girl who gave the class. She gave me some great tips! All of the employees are really friendly and love animals, and I love that they have their pets’ names on their name tags. One girl in particular has helped me several times and been fantastic– sadly I can’t remember her name, but her dog’s name is Diezel!
TL;DR, I always love coming in here and am so glad it opened!

I have to echo the reviewer who said that they never thought they would review a chain establishment but this is an exception for me!
I have gone to this particular Unleashed store many times with my two dogs to buy treats, food, toys, etc. The staff is always extremely kind and helpful without being pushy about their suggestions. It seems that the hiring truly centers around sweet, upbeat young adults with a true love for animals.
What prompted me to actually write a 5-​star review even after many prior 5-​star experiences was when I went in around 12:30 pm this past Sunday after an absolutely awful grooming experience at a local groomer in Alexandria. I was extremely upset by the terrible job that they did on my dogs there (someone they smelled and felt worse afterwards than they did before). It occurred to me that Unleashed had stations there that you could bathe your dogs in and all of the equipment needed. I felt bad about putting my dogs through another round of what they consider water torture but it had to be done! I wasn’t taking them into the house feeling and smelling like that.
The girl working behind the counter (I wish I could remember her name, I think it started with an ‘A’) at this time could not have been more patient, calm and helpful. She instantly greeted my dogs with treats and love and patiently took me over and helped me get them strapped into the bathing station and laid out all of the equipment for me to use. After their baths were done, she was on hand and ready with more treats and lots of comfort about the bad experience that I had at that point told her about. You can’t put a price on that quality of customer service but I can hardly beat the price that it did cost me — $ 20 for both of them! Yep, needless to say this will continue to be my go-​to place for pet supplies and now of course grooming!

Since getting a puppy just a few weeks ago, my wife and I have been into this store countless times. The staff is great, super friendly, attentive, and readily willing to assist or answer your questions.
The store has a great selection of food, treats, toys, accessories, etc for your dog. It’s always clean and they have self serve wash tubs complete with shampoo and towels to clean your pet. I haven’t tried it out yet but I’m sure I will once my dog gets too big to easily wash at home.
They also offer classes and some free seminars at the store as well. Super convenient for us since we live close by.

We love this place! I’m not sure where we’d be without April’s advice, and training classes.
Josh and the rest of the crew are always helpful, and friendly; my dog Jake loves them all (and not just because of the treats they give him).
The store is always clean, well stocked, and a nice rotation of new treats and toys to choose from.
I can’t think of why I’d ever go to another pet store again!

Never thought I would review a pet store (especially a box store) but I really love it here! Not only are we (my puppy and I) always greeted with a HUGE hello I’ve also encountered some of the nicest people ever there. (shout out to April!) This review is for pretty much the whole store:
Training classes: Little crowded because they’re not a huge store but they offer several classes so you can get into a smaller one if you want.
Bath Center: Such a good idea! My puppy is 12lbs so I can def wash him at home but these tubs are amazing! They give you the shampoo, conditioner (he doesn’t get that at home), towels, and sometimes a free treat :)
Food/​Treat Choices: I would die before feeding my dog pedigree… or even Subway for that matter. I like that this store sells dehydrated sweet potato treats as well as tons of other healthy, non-​toxic treats. I really can’t go back to the full Petco stuffed with chicken byproducts and, meat and bone meal, corn gluten meal, chicken by-​product meal.
Petco rewards card: So far, so good– we get some sweet coupons, i’ve received three $ 5 off coupons for dog food.
All and all so glad to be so close and thanks to the people there who make is a fun place to stop!

So glad to have one in ballston. Carries the food we use. Helpful, friendly staff and wash bays.