Coco Reflexology Massage

I’ve been here maybe 4 times and I actually stopped mid massage this time. I’ve never done that before but that’s how bad this massage was. Here’s how it goes down. When you walk in the front desk lady will try to tell you do the max. I went for a 60 min and the massage started. The lady barely used her fingers and insisted on using her elbows to most of the work. She drove them in my back and made sure each lumbar felt a horrible bone grind. I stopped her and said to hard. She still used her elbows and after about 5 min she was back to the same intensity. I then said you know could you just rub my neck. She rubbed my neck 20 seconds and then for 2 min started scratching the shit out of my head. To point I said stop. She yawned and told me to flip over. She started doing the nails in my skull thing I got up and said we are done. She was like lay down please. I said nope we are in done with this. I then walked out and the lady at the desk was like give her a tip. Haha. I said this is the first massage ive gotten where I feel worse after I received it. I then tried to explain but don’t think she understood English well. She was like o well try another girl next time. And this is why they are getting the 1 star. Rude, didn’t care, and not even apologetic about the horrible massage.

I come here often and I’ve never had a problem, except for this one time; bad breath from the masseuse. Not only did their breath stench from Asian cuisine but so did their hands which were rubbing my face and body. The constant breathing in my face and knowing they were making me smell of their cuisine had me green.
I was gagging and before you know it, I just had to leave. Assure your masseuse chews gum and washes their hands before your massage.

We were so excited! We left the kids at home and we were getting a foot massage! Woo hoo!
This was our first Asian massage. We sat down, put our feet in the water, and prepared for the foot massage we can’t seem to get from our kids. Ungrateful beasts.
I did not expect what happened next.
I guess Asian Massage is different from Western massage. By the time I was done, I had been bruised, my face was covered with a towel, and fingers were thrust into my ears and rolled around.
We weren’t pressured for a tip as some have said.

Very good overall massage therapy. I had a 70 min massage that included my head, neck, arms, hands, legs, feet, and back. The setting is very relaxing. Soft music and soft lighting. I will definitely return.

Horrible place!!! They made us get dressed and leave in the middle of our appointment. Been here several times, Never again. We called and asked for an appointment for 2 at 8:30, they didn’t ask our name or anything, sorta weird but okay. We show up, they said do you have an appointment, yes we did, still no name or conformation or anything. Ushered back to the room. 5 minutes into the massage some guy comes bursting in the room asking if we had an appointment, yes we do we replied as we said when we got here, he leaves. Comes back in two minutes later arguing with us that we called the other location and need to go there and need to leave, Massages stop we look at each other confused. Get up start getting dressed and guy comes in again yah you called wrong location you need to go there. Umm yah no we’re going home. We get to the front and I’m fuming. They have terrible business practices, this is why you take people’s information when booking them, and don’t come interrupt in the middle of a massage. So insane and embarrassing we will never be returning.

First time here and so disappointed! Because we got a $ 25 massage so they didn’t want to put a lot of effort. They expected tips before you can leave which we already handed a $ 10 for each person who worked on us but due to some misunderstanding with the worker they were arguing we’re Missing a tip for a person and basically demand it… so unprofessional!

I went to this CoCo’s yesterday. My massage was OK. When I went to pay, the manager said I had to pay more of a tip. I told him, I tip what I want to tip. He kept trying to make me put more on my credit card. Saying the owner say you got to tip this amount. I told him, have the owner give me a call. I will not be getting anymore massages from this business. I gave an OK tip because my massage was just OK.

I get these massages in Washington State and this was a great job done by the team at Coco’s! Loved the hour massage.

Susan is absolutely amazing! She is very knowledgeable and knew my body’s every need. I feel wonderful!!! :-)

It is unfortunate that I must write this review. I have been going here several times over the last couple of months. You cannot beat the listed price $ 25 for one hour. This is the problem, every time I’ve gone they try an up sell the massage pressuring me to get a $ 35 oil massage instead of the $ 25 massage I ask for. So, 2 times now after I have told then no, during the massage they use the oil then charge me accordingly afterwards. I have wanted to believe this was a mistake. The other issue is after the massage, they have a sign with the amount of tips they suggest. $ 7 for a $ 25 massage and $ 12 for a $ 45 90 min massage. If you figure the math this is a 30% tip. I am a good tipper anywhere I go but a tip is an option and the amount of tip is my choice. Tonight after a nice massage I tried paying for 2 $ 45 90 min massages, I offered to give a $ 15 tip total for both. The employee demanded that I pay a $ 12 tip each for both massages. I said no that I wanted to pay $ 15 total. The employee yelled at me, said some choice words to me and demanded I pay the $ 12 for each massage, I told him a tip was my choice. He continued to scream at my walking behind me out to the parking lot. This is completely unacceptable! I will never go back, which is sad because the actual massages were good.

I went to the Indian School location, the blacked out windows should’ve told me not to go in. When I went in, the lobby was about 6×12 area with a couple cheap chairs, and an Asian guy sitting there with a note pad, and a lap top. He said your husband called and cancelled you appointment, I said «that’s interesting, because I don’t have a husband, so you have me confused with someone else». He just argued with me, so I walked out. The little area I saw was filthy, the floors and walls were disgusting, I can’t imagine what was on the other side of the door, but I’m glad I didn’t find out. I really have to question if this place is legit. It was downright disgusting. I’ll stick with Blu Sol, and Hand and Stone, no happy endings there!!! Since writing this review, they have changed their rebuttal numerous times, there are numerous complaints on here, not sure why they are so focused on mine. I did not judge their race, as they have claimed in every rebuttal, I respect everyone that respects me. I don’t understand why he keeps complaining about my language, I’ve never used inappropriate language towards them, or anyone else. I’m reading reviews here where people are saying they were tickled, not massaged; which massage schools teach students to tickle and giggle while attempting to give a deep tissue massage? I was thanking God as I walked out the door that my appt was canceled. If some girl started tickling me inappropriately during a massage, there would me more than a Unilocal complaint.

Came here for the very first time with my girlfriends for girls day out. We thought why not get some pampering and get some massage. We went to coco because it was close to where we live. So we gave it a try. When we first arrived the man in the front was a gentlemen, he saw us coming from outside and he opened the door for us, the customer service here is great. That is why I rated 3 star… Reason why I didn’t rate 4 or 5, was because the lady that I had, she tickled me more than massage me. Not only me that had the same feeling, all 3 of my other friends felt tickled too… I just thought they were just touching and rubbing than actually massaging and giving some pressure. I kinda felt like it was a waste of my money/​tip, because really I think my grandma could give better massages. Maybe it was 5 in the afternoon and they were tired or didn’t want to work, so they touched your body to kill time… customer service was great, but I kinda was a little mad leaving that place. If your looking for a place to relax and like soft soft rubbing massages then this place is good for you. But if your looking for strong deep massages I don’t recommend this place for you.

Did not like my experience. Super rude guy upfront!!! Demanding for me to leave a $ 10 tip. Lady’s kept giggling during our massage, i lost count of how many times she stepped out the room. Will NOT go back.

Really great. No fancy surroundings, just nice quiet, dark, relaxing music, full body massage. I was in a knot and could not get into my regular masseuse. This place is close to my house and really inexpensive. I lucked out and got «Andy» who really worked me over! I will go back and recommend them to anyone. Not rude like other reviewer says. Culture is just different from ours and if you understand that all is good!

The gentleman who collects the money to close the bill is very rude! When I’m giving my tip cause I have no cash and said I would give $ 8 he said the owner puts a sign for tip so $ 10 ok! I’m like no I’m giving $ 8 he still charged me $ 10 and said next time have cash and you can give you $ 8! Never again will I go there!

No reason why this place shouldn’t be 4 stars. They are so nice but come off a little pushy since they don’t really speak English. If you are an avid massage go’er then you shouldn’t have an issue. Just let them do their thing.

Fantastic massage by Peter. I had the table massage and came away feeling so relaxed. He is very professional and did an awesome job getting the knots out. I’m going back for sure and highly recommend this place. I’m giving it a 5 Star rating.

As good as it gets for reflexology. I had a GREAT massage here by Peter. The prices are fair and it is definitely worth upgrading to the table massage for $ 35. The other thing I like is that they give you the full 60 minutes!

This morning on December 29^th, 2013 I decided to call in to make an appointment for me and my boyfriend to get a massage at Coco Reflexology on Dysart Rd. I visited the website and used the phone number that is listed as the Dysart Location, 623−535−5855 to call in and make an appointment. The man I spoke with on the phone had a heavy Asian accent and he asked me multiple times for my name and the time of my appointment, and he repeated that I wanted an appointment for 6pm for two people. I also stated that I wanted a male and a female masseuse, and he said «Ok, ok». He did not ask for a call back number. When I arrived at 6pm for our appointment, a man was sitting at a reception desk (he had the same voice that I heard on the phone). He told me that I had made an appointment for the wrong location, and that I had called the Indian School location (which I know for certain I did not). He stated that they were busy, and to go to that location. I asked him if they would have room for us since it was already our appointment time, and he said that they would. I knew it was a bad idea to go over there, based on this first interaction but I really wanted my massage and had waited all day for it. We drive to the Indian School location and when we walk in there is nobody at the desk. A lady comes out and she immediately starts arguing with me about who I had called, that I had called the wrong location this morning, and telling me that they had called me earlier (I had never given anyone a call back number, nor did I receive a phone call about anything today). She kept arguing with me and did not understand what I was saying, nor did she understand the trouble I was going through and my frustration so I said «nevermind» and me and my boyfriend walked out to the car and she FOLLOWED US out to the car, demanding that we come back in, and asking why we were leaving. It was a comical scene, but extremely unprofessional and I am highly frustrated with this experience and very disappointed I ended up not getting a massage that was much needed. My question to this business is why do you make appointments over the phone if you cannot understand your clients or respond to them appropriately, and why do you have a massage business if you are only going to stress out your potential client even more than they already were before they attempted to come to your establishment? I am glad I saved $ 50 before wasting it on a place that is clearly not managed properly and illegitimate.
Have a lovely day.

My husband and I went there for date night and were pleasantly surprised.
I went there a week ago and they were completely booked so they sent me to their other location on Indian School and 107^th… I SHOULD’VE JUST RESCHEDULED! Anyway, the Dysart location was great. We had a room together and both agree that it was the best $ 35 spent. We now hope to make this a regular date night spot.