IHOP

I have to agree with Paul W.‘s comment. Red Robin was a 40 minute wait, so we went to IHOP. Big mistake. I talked to the GM so I won’t say anything else on here. Avoid for now until things turn around.

This IHOP isn’t great, but then again, I don’t think any of them are, lol. It’s busy, loud, chaotic, food coming out at random times, inconsistency, etc. The servers are nice, but flustered. When my husband and I went the first time they «broke» my hearty grain and nut pancake, so I had to wait for another one. In the meantime my husband received and ate his entire meal before mine came out. (Idk why it takes 15 mins to remake a pancake.) Anyway, the next time we went it was better. So I’m giving it 3 stars. Not great, but not the worst IHOP I’ve ever been to.

There are precisely zero vegetarian friendly entrees that are non-​breakfast food. I ended up ordering a house (side) salad and mozarrella sticks, both of which were disappointing. We ended up going to this location because we were in a hurry and the Red Robin nearby had a 45 minute wait on a Saturday night. We ended up waiting over 30 minutes for our food after ordering.

I took my 10 year old daughter here for breakfast recently on a busy Sunday morning. The wait was unbearably long (probably around half and hour or so while we were there), but what really got me was their unprofessionalism. We were sitting on some chairs, waiting to be seated, and an IHOP employee says to me and my daughter, as she grabs our chairs, «we need these chairs»! She practically pulled them out from under us! There is a more professional way to ask honey! Moreover, don’t you think you should have enough chairs in the first place, given how busy you get on weekends?! Sheesh!
UPDATE 12÷28÷15: Given my last bad experience here, I did NOT want to come back, believe me! But my daughter LOVES IHOP, and she convinced me to take her there. I figured that since it’s Monday, it would not be as crowded, and it wasn’t. It was moderately busy, with a few tables available. So imagine my surprise when we walked in, and there were
about 6 people (including us) standing there for what seemed to be a long time, waiting for the hostess to come out of hibernation to seat us! Finally, she did, and she then proceeds to tell us that the wait for food, AFTER she seats us, will be 40 minutes! You read that correctly folks. I said FORTY minutes! Even my 10 year old daughter agreed that we should just go across the street to Panera’s, since a 40 minute wait for breakfast in unheard of! This place should be ashamed of themselves for being unprofessional and inefficient, as they are driving customers away and harming the IHOP brand! NEVER again! Downgraded to a one star.

2 stars for service. I can’t get over the price of pancakes here. $ 7.50 for 4 pancakes with blueberries. I could have went to Perkins or Bob Evans and got pancakes on the side of a meal for that price total. The service was the only thing pleasant about my visit. I wouldn’t go here again for that price. Very underwhelming.

The very good service cannot compensate for the poor quality of the food. The hash browns were tough. The fruit on the crepes had zero flavor. The blue berries were yuck! Pork chops were dry. Just not a good meal.

Always have a great experience here. Never bad service and the food is perfect every time. Don’t really know why it has such bad reviews on Unilocal.My boyfriend and I have been going out of our way to go here for 3 – 4 years. The one in Elyria is the one you want to avoid.

The food took a very long to come out, around 55 minutes. There was just my girlfriend and I. I could be understanding of a 20 – 30 minute ticket time, but it was really frustrating that it took muck longer. There was also no table touch from a manager what so ever.
Now the food: I was happy with what I received (bacon, egg, home fries and hot cakes). My spouse on the other hand order an omelette and blueberry pancakes, she loved the pancakes but the omelette was gross and pushed to the side, no replacement was offered and a manager was not to be seen throughout the whole visit.
The server (Deborah) was very professional, accommodating, and pleasant. Thank you Deborah!

It was not that busy while we were there. I asked for a kids menu and crayons. The waitress says they are out, but should have some next Friday. I’m here today, not next Friday. Anyways, eventually 2 crayons are found and a piece of paper which was nice. However, 40 minutes to get our food seemed a bit outrageous. We were told several times our food was next, but food kept coming out that did not go to our table. When we finally received our food, one of the orders was messed up, but we did not dare say anything in fear it would take another 40 minutes to have it fixed. Highly disappointed.

Choose one of the two options: Great service and bad food or great food and bad service. My family and I have been here twice and those are your only two options. You can not get both.

Three adults and three kids. All got breakfast food and it took 35 minutes for the food to come out. When we ordered there were only three tables that were ahead of us and two were already eating. Seems like there is no manager that we can see and the waitresses appear to be having a great conversation because that’s all there pretty much doing. Sorry to say once every three years is our limit. Wish we would have looked at Unilocal before we stopped!

Reading all of the negative reviews here actually baffles me. I go here sometimes with my girlfriend as it is near where she lives. We have ordered everything from breakfast to dinner menu items without issue. The one time I did have eggs that seemed a bit runny? The waitress apologized and got me another set of eggs for free. The wait staff is always friendly and attentive.

This is the first & last time I will be coming here. My fries were cold and when I received a «new» batch it was just warm, which looked like the leftovers from my order, not even hot or a fresh batch! The reason why I gave one star, was for the waitress. She was nice and I can’t blame her for the kitchen staff making the food. When I got home I felt sick from eating the greasy tasting burger and the awful fries and chicken soup. From the other reviews I read, this IHOP needs a new kitchen staff who cares about sending out quality food rather than trying to get the food out which was slow and not fresh! I’ve been to better IHOPs and this one is the worst for food quality!

We used to come here often with no problems with no service or food quality.
Last visit of a party of 6 2 adults with 4 children food came out cold and totally unacceptable, food was remade after waiting 15 – 20 no yes. People when food is not Kept at a certain temp bacteria grows! I has to snatch a cold sausage out of my sons hand, my waffle was cold and soggy with burnt pieces. kids pancakes here cold as well. The side of hash browns which cost $ 2.57 was about 4 ounces of potatoes. The manager husband omelet was warm to touch and slightly hatter inside. Dan the acting manager was totally incompetent to handle the situations. Furious! Leaving to go find food elsewhere! NEVER AGAIN be cautious… We walked out, I would not even allow them to remake food!

Nasty. Just plain nasty.

Sort of a stale aroma when you first walk in. The service staff seems only mildly interested in being there. Have invariably been welcomed to a wet and semi-​sticky table-​top on every visit. Be ready for some serious calories here.

Easily the worst IHOP I have ever been to. The service is horrendous, slow and the servers couldn’t be more miserable. Food isn’t great and it’s kinda expensive. Go to Cracker Barrel 10 mins away from a meal that’s 100 times better. ⁰⁄₁₀

Had breakfast there this morning. Will not go back. Prices to high. Pancakes just OK. Bacon very greasy.

I’m a fan of occasionally getting breakfast for dinner, and IHOP would seem to be a great place to go for that. Unfortunately, this restaurant doesn’t have a lot going for it. For one, once you walk in, you’ll immediately be hit with this bleach-​like smell. The smell is even worse if you visit near closing time, where it permeates the entire restaurant. I’m all for cleanliness, but it’s less good when it effects the dining experience and makes you want to throw up, On the plus side, if you do throw up, I suppose they have plenty of bleach cleaner to mop it up and mask the smell. Ugh.
Second, the iced tea is terrible. I brought the issue up with them once: They brew the iced tea in their coffee maker so – surprise, surprise – it tastes like coffee.
As for the food, one would expect the International House of Pancakes to have better pancakes. They’re a little bit fluffy, but definitely on the small side compared to the plate-​sized pancakes you’ll get at just about any other breakfast restaurant. The selection of syrups – strawberry, pecan, blueberry, and maple – at every table is a nice try, but none of the syrups are particularly tasty. I made the mistake on one visit of getting bowl of minestrone soup. Not only did they screw-​up the timing of the order (Protip: Soups tend to come out before the main meal, not along with it.), but the soup was watered down and grossly lacking in any taste. A supermarket can of Progresso minestrone would be a substantial improvement.
There really is no reason to go to this IHOP. If you’re looking for some breakfast, you’d be better off finding a Denny’s (ouch!) or going to the Bob Evans a little bit west on Detroit Road. Hell, if you actually find yourself in the IHOP parking lot, just go to the Panera Bread across the way.

One thing I should have remembered, dining out alone is a PITA. It was easy enough to get a table, should be for one, even on a busy Sunday morning. Waitress came over, as obliged, took my order, asked me if I wanted ketchup or hot sauce for the hash browns, had to come back to ask me again and then, the little conveyance comes out and has ketchup and hot sauce on it anyway so why ask?
Ordered the simple combo plate with buttermilk pancakes. When product came out, pancakes were lukewarm, at best and falling apart. Not as if in a flaky nummy way, as in a pre-​made microwaved sort’ve way. Eggs, bacon and hash browns were fine and at least warm to hot.
The lack of joy from eating alone is that you are some sort of pariah to the people working. «Oh, I have to waste a table on one person», «Oh surely they’ll be quick about it so don’t come ask them if they want anything else so that they will leave quicker.» And that is what this experience was like. Mr. Orange shirt manager went around to each table, save mine, to ask how their meal was. You see, if you eat alone, they don’t really care for you. Well, Mr. Orange shirt manager. You may not care, but there are other places to tell people that you don’t care thanks to the internet. Get your collective customer service arses together and make dining a better experience for even single diners. You never know why they are eating alone so don’t presume. (finally, prices are ridiculous, 1.99 for coffee? You get a pot but I didn’t drink a pot so don’t charge me for the whole damned thing and if you offer something like this for 3.99 during the week, you’re damned fools, to pay for it at the regular price of 6.99 or whatever on weekends). Obviously IHOP does not need to sell it at that price but I was hungry, it was Sunday and I used to like IHOP. I shall turn myself away next time.