CVS Pharmacy

This used to be a great cvs all the people that worked their were awesome and really nice! What happened??? Vicki is horrible probably the grumpiest, meanest person I’ve come across in a long time never says hi or bye even when you say it to her. NEVER EVER SMILES! I honestly could go one forever about how horrible this lady is! I have been going to this cvs since it opened I grew up here and the employees used to ask me about my family and just made it such a person experience, to bad that’s gone

Sad thing is, most of the times CVS cant compare to Walgreens especially when it comes to selections on items. But this location really puts the location across the street to shame. And they always have a very professional and knowledgeable staff. The staff is always very customer oriented and seems to want to help out. If its a choice in this town, id rather go to this cvs.

I give this CVS Pharmacy one star only because I can not go any lower. Their Customer Service is appalling to say the least. From being short staffed, slow, missing doctors orders, anything you can think of, you name it it happens at this CVS. I am all «sorried» out by these people. Each time it’s always «We are so sorry…» With each visit??? Really!!! they have used up ALL their sorries with me. I stay in Avon and this Pharmacy is very close to my home, I would rather drive to another CVS for days if that means I get better service than the service i have gotten here. Anyone who claims to have any kind of positive experience at this pharmacy must be having their prescriptions filled once a year. Needless to say, I will be getting my prescriptions filled at Speedway, 45mins away and I will gladly drive with a huge smile because I am guaranteed better service. To say I am disgusted is an understatement.

I’ve recently relocated to Central Indiana and am on a Claritin-​D regimen from my previous doctor due to chronic sinus infections. I have purchased this product consistently since the onset of new allergies in 2007. I went to CVS a few weeks before and bought cosmetics. I took advantage of a few CVS buck purchases and bought twice the products I needed in order to gain the $ 10 in rewards since I know I have to spend $ 20 every 2 weeks on allergy medication. Well first of all CVS bucks have a lot of exclusions, one being pseudophedrin products. I guess a few drug addicts make us all suffer. So FYI CVS bucks are not the same as cash, there are restrictions. This is not what made my experience so bad, though. I asked the clerk for a 30 pack of the 12-​hour dosage which she said she didn’t carry. I asked for the 15 pack of the 24 hour dosage and she says, «oh no! you can only buy 5 or 10». I mentioned that I have been buying the 30 or 15 consistently for years. The pharmacist pipes up, «At CVS?» Well, no, but Costco, Rite-​Aid, Target, Wal-​Mart, Walgreens wherever is convenient for my bi-​monthly purchase. He rolls his eyes. I ask the clerk to please give me the highest quantity pack. She says we have a 20 pack of the 12 hour, would you like brand name or generic. I answer brand name. She brings a 10 pack of the brand name. I ask again for the 20. She goes back and gets a 20 pack of generic. I ask her to please give me the 20 pack of brand name. She says I don’t think we carry that. The pharmacist rolls his eyes again and very rudely says, «it’s the same thing.» I asked «What?» He says 2 12-​hour tabs per day or 1 24-​hour. I said, «well I would like to stop in as seldom as possible, so I care more about quantity than dosage.» He huffs. The clerk says, «Was it generic or brand name, hun?» I say, «Brand name of the 20 quantity 12-​hour, please». She says, «oh yeah, we do have that.» Finally I was rung up for the product. The woman was kind, but forgetful. The pharmacist was unnecessarily rude. I was shocked at the poor treatment. I wish this product had a prescription, because I honestly felt the guy thought I had an addiction or something. I will not be returning to this branch and doubtfully CVS anywhere even with $ 10 in the very limited CVS bucks.

This is a fine CVS, if I do say so myself.
This particular visit was for a flu shot at the Minute Clinic. While not my first time at this CVS, it was my first time at the Minute Clinic.
The people here are always really nice and I like that. I don’t need overly nice. I don’t go into CVS to make friends, but I do like a courteous staff member. After Christmas one year we came in and the manager was doing mark downs. He was kind enough to let us know what was being marked down and point out the exceptional values. The staffer who rang up today’s purchases was quick, funny and friendly.
The line for the flu shots was long today (future Unilocal!readers will remember this as the great Flu Epidemic 2013). The doctor on call quickly took care of those of us that she could, but still took the required time to diagnose people who were there for actual illness.

This CVS location is my favorite simply because the pharmacy staff is so great! And there is a minute clinic inside for those crazy after hours medical issues that simply can not wait until monday. The NP on duty can perscribe you just what you need.
One quick tip would be not to stop in here in the morning if you are in a hurry the lady at the register is super slow but friendly. If you are in a hurry check out in the pharmacy or stop in somewhere else.