Travis Station

I went and applied at this apartment cause they were close to my work place and had good pricing. Everything looked good at first. The promise of new management and remodeling was good too. My first issue was with my apartment, it was supposed to be remodeled before I arrived. It had a stench of cigar that never went away after spending on products to remove it my self as they did not do anything about it. None of the cabinets had handles and doors from drawers could easily break. The hot water could easily burn you if you were not careful. Pot holes on the drive ways, so many, they would fix 2 and the next week 4 more will appear. Parking space was a never ending fight (Not enough parking and way too small). The division lines were badly moved causing parking mistakes. If you made the mistake of not informing that you had temporary ride while yours got repaired then you would get it towed. The first 3 months I could not use the gym as the access to it is through the pool and it was under repair. And every time they closed the pool, which was often, you could not use the gym. The initial price they show those not include some extra charges they only disclose when you are signing the papers. To sum it up I ended my contract early and paid a penalty fee to get away from this place.

My husband and I have been living here for six months now. There isn’t too much to complain about. The neighborhood is quiet and most of the people who live here are nice, normal people. The complex is dog friendly and the grounds are well maintained…
My only complaint is the up keep of the amenities. There is none. The weight room is a sad, sad, sad place. We have said something about the broken equipment numerous times… it is still broken. I’ve seen the pool turn very odd colors, and the ONE laundry room always has at least two or three machines broken. Also, I don’t feel comfortable having my dog any where near that «pond» in the dog park. It’s festering with mosquito larva and has a film of gross stuff growing on it … not much of a dog park anyway.
Here at Travis Station, you get what you pay for… the staff is nice and it’s not a completely terrible place to live. Not somewhere I plan to call home for much longer, but definitely a good starter apartment.

Here I walk… Clearing my mind at midnight. The pool is full of people at midnight with alcohol in their hand. Making noise. The pool is a fluorescent green like it normally is. Why is it so hard for them to upkeep their pool? Always disgusting. Dog poop everywhere. Nestled in the heart of the ghetto. But it seems they can not keep the ghetto out. My first apartment complex in often is certainly not a good one. I can not wait until my lease is up. This place is a joke.

I have never had a problem here and I live on the third floor in building 3. The staff has always been great, especially misty and I think her name is Andrea but I really cant remember. She’s the one who help me when I first moved in about a year ago. Have never had a bug problem, the maintenance staff has always been helpful, etc. Good place to live besides the area not being the greatest.

If I could give this place zero stars, I would. Travis Station was an absolute nighmare for the entire 6 months that I lived there. My boyfriend and I moved to Austin from out of state and signed a short lease for the studio apartment. It was awful.
The general area where the apartments are located is run down and very ghetto. There is basically nothing nearby except for a disgusting HEB and more horrible apartments. The gates that are supposed to provide limited access are broken more than 50% of the time. The buildings are slanted in several spots and make the balconies look like they lean– don’t know if that’s a major problem but it seems unsafe to me.
The inside of the apartments are disgusting. Worn carpet, dusty, dirty walls, stained bathtub, appalling pain jobs. There is no way that our apartment was cleaned properly before we moved in because there was hair on the walls in multiple places that had simply had paint slapped over it. I say slapped because there are many spots on the floors and sides of the cabinets covered in paint splatters.
And I can’t forget to mention the major pest problem we battled. I found roach poop frequently and begged for help at least once a week. The office would assure me that pest control would come spray and that would take care of it. It didn’t. When I spoke to one of the girls in the office about needing to do something else, she said that spraying for roaches doesn’t kill them, it simply repels them away from my apartment and sends them in my neighbor’s place! When I asked about fumigating, she said the manager doesn’t do that because it’s too difficult to get everyone in the building to comply. I was living with my belongings in sealed containers so roaches wouldn’t crawl on them, so I could care less about people not wanting to comply with having the building sprayed. I asked a couple of times, all which were denied. It was horrifying to wake up in the morning to find roach poop on the kitchen counter and have the office staff not do anything to help me (except send pest control in to spray).
Lastly, there was an incident when we moved out that was the final straw. My boyfriend and I moved 25 minutes away and came back to clean the apartment and turn in our keys. We got to the office about 3 minutes after it closed and could see Maria, one of the staff, inside. She was still at her computer so I knocked on the door. There was a guy I didn’t recognize standing next to her and he waved his hand at me and said, «We’re closed!» He didn’t/doesn’t work there. I knocked again, held up my keys, and told them I was just dropping them off. I could read Maria’s lips and hear what she was saying, and they were not things that I would want a client to hear me say if I were her. She unlocked the door, looked at my boyfriend and I and snapped, «We closed at 6.» I explained why we were a few minutes late and that this was the only time we were available to clean the apartment and turn in our keys, and apologized. She let us in, walked to her desk, and said quietly but loud enough for me to hear, «I didn’t want to go home tonight or anything!» Then she turned to us and said, «Next time, come earlier.» We were moving OUT, so thankfully there wouldn’t be a next time. She made some more nasty comments so I handed over the keys, went to my car, and ranted the entire drive home. The next morning, she had the nerve to call my boyfriend and say, «I just wanted to see if you were aware that by turning your keys in early that you’re breaking your lease.» He had no idea what she was talking about since we had cleaned up, paid our rent and utilities, and had done everything that our move out instructions indicated. She told him that he needed to come pick up the keys or she would process them early and we would be slapped with a huge fee. We were both working (again, across town) but he left his job early to take care of everything. So two days later when the lease actually ended, I took the keys, went straight to the manager, and explained the way we had been treated. She apologized and said that I was not in any way violating my lease. I was intentionally lied to, treated with zero respect, and was inconvenienced just because I turned in my keys a few minutes after Maria closed the office. I wrote a letter after we moved out and mailed it to the manager, again expressing how irritated I was and was a sour taste Maria and the rest of my experience at Travis Station left in my mouth. That was about 3 weeks ago and I never received a response. I feel like I was spat on on my way out the door.
I am sorry this is so incredibly long, but I wish I had been warned what a terrible place this is. I want to be able to prevent anything like this from happening to anyone else. Please do not move here, I promise you will regret it.