The Orchard Apartment Homes

GREAT FAST maintenance! Love how on top of everything they are. Work orders are almost always done the same day I put them in.

Soo… I moved out of here… In January. After some management changes, It took a turn for the better.
Negative 1 star because the college kids that live here for the Art Institute come, and go at ALLLL hours of the night. and apparently their meeting. area. was right across the breezeway from my door. Lovely.

July 2014
I’ve been living here for 3 months. The front office people are responsive and detail oriented (Even when I was making odd requests). The maintenance team is quick and competent. I’ll update this review on occasion but my impression right now is that the people that work here are doing everything right.

So Disgusted at the lack of professionalism here. I wish i could say something nice, but it would be impossible. Old, run-​down, low quality… those are the words i would use to describe these apartments. Not to forget ghetto, scary, and HORRIBLE. Not worth the cost. much nicer surrounding apartments. Look out for police officers at night with guns drawn, or just during the day doing drug busts… SO HAPPY TO BE FREE OF THIS PLACE

In our exhaustive search for a luxury-​style 3– bedroom apartment in North Austin, the winner is The Orchard.
Most places we looked at either
*had beautiful tree-​filled grounds and canyon views, but the apartments themselves were in need of renovation
or
*had beautiful apartments, but the grounds were treeless and boring and the place was surrounded by concrete
or
*had beautiful apartments and grounds but unreasonably high rent
The Orchard has all three: beautiful grounds, beautiful apartments and the rent is competitively priced.
After looking at so many places, these were the reasons I chose The Orchard for our little family:
They are conveniently located on Frontera Blvd near all the conveniences of Louis Henna Blvd, and yet, they back onto a field and are surrounded by a tall fence with vines.
They have a standard move-​in policy of $ 150 off 1^st month’s rent for teachers. I’ve never seen that anywhere else before; so it makes me think they hope to attract responsible residents.
They have a little park for age 5 & up and are about to build another one for 5 & under. This says to me that they want the place to be appealing to young families.
Our leasing agent has clearly been there for a long time and seems very happy about it. She even lives on site, which seems to validate my opinions that it is a superior place to live.
There are two pools and two water features and at least 1 big hot tub from what I could see. The biggest pool has really nice cabanas.
The club house has big comfortable leather couches, a tv, an open area kitchen with free *Starbucks* coffee for residents, a tidy business center with plenty of computers and a gym. I thought the Starbucks was a seriously nice touch.
*The apartments have fireplaces, marble counter-​tops in the kitchen, storage room, white faux wood blinds (not the crappy little metal ones!), and each resident gets to pick a color for the accent wall from 8 Sherwin Williams colors. This tells me that they want residents to feel at home.
*The exterior of the apartment buildings has been recently redesigned and renovated. They look very European with tall, tall archways and autumnal colors.
*The Round Rock Public Library is two miles north. The Wells Branch Public Library is two miles south. Both are brilliant for little kids, with story times and events all the time.

I’ve been living here at The Orchard for about a year now and I’m renewing my lease for another 12 months. That says something about the place, I’m comfortable here. =) It’s a mixed community of out going people from the part time art student to the full time cubicle worker. Whenever I have an issue I get it fixed or answered within 48 hours tops. Management has been awesome from day one. I’ve read the other reviews and understand bad experiences happen but I also realize that you’re more often going to hear about the bad than the ones gone great.
Missing star is for lack of parking at times with the $ 30/​month for covered parking. If you covet parking then that solution is for you. Seems high in my opinion.
I’ve lived in multiple places with gating issues, this is just another on the list. Doesn’t bother me in anyway though and it’s not like I don’t see a maintenance guy trying to fix it. In all honesty the gates are not a bother and rarely break down but I’d suggest a remote to bypass the keypad entry. If you ever visit the main office you’ll understand the run from the car to the keypad. Ahh, good times.
I had fears of high utility bills when I first got here but it’s better than most places in the area.
The workout center is nice and well kept with enough room to move around. It’s nothing big but still has about everything you’d need to have a good workout. ²⁴⁄₇ use is nice when you need to kill off some energy at 3AM.
The pools.
I wish the pool behind the Office had a jacuzzi, the bubbles in the small pool are just for show. However there is another pool area that has one but not well kept. I’d rate them a combined 3 out of 5.

I have been a resident at the Orchard apartments for over a year now, and I have seen huge improvements in this facility within this time frame. The grounds look awesome and the pool has been amazingly clean since the start of the warm season:) The new friendly faces in administration have been very helpful with addressing the very few concerns I have had (primarily maintenance issues) in a very timely fashion!!! I love my neighbors and you can’t beat this awesome location!!!

horrible management, horrible security as well. here’s an example. You have to pay for parking and they’re supposed to give you a sticker for your parking sopace. Howveer, they never have any of the stickers available and tell you they will give it to you when they get it. However, they haven’t gotten any for over a year now. But that’s not the bad part. the bad part is they will call the towing companies to come tow YOUR car from YOUR assigned spot. and when you call management, they will literally say «that sucks» and make you pay hundreds to get your car back even though they’ll say its their fault. very nasty people.

I am currently in my third year here and have had no problems. When I have an issue (maintenance, parking, noise, etc…) I stop in and talk to the office staff and they help me in a timely manner to get the problem resolved. I have enjoyed seeing the improvements that are being done and can’t wait to see them all finished. When I have dealt with the office staff they have always been friendly and very helpful. Also a little common courtesy and patience goes a long way seeing as they are dealing with 500 plus apartments. The few times I have had a maintenance issue it has been resolved within 12 – 24 hours of my reporting it. Parking has never been an issue but was explained when I moved in that it was first come first serve. If parking is an issue oh yea they offer covered parking and garages that you can pay for so you have your own spot and then parking won’t be an issue. Thanks Limestone, No Complaints Here