Shell Gas Station

Not busy this morning, decent price and no lines. Traffic pattern is a little crazy (I missed my turn (again), but traffic was light today.

I love this gas station. It’s a bit further away from me than others, but fairly convenient to hit up on my drive home. My deal is that so many gas stations in Austin have pumps that don’t work properly. This is never an issue here. Their lcd screens, pin pads, and pumps all work properly and are fairly new. There are eight pumps total. That’s guide a bit for such a small lot. I’ve never been inside, but they advertise some great deals on soda, chips, Gatorade, and water. The prices on gas are also generally a little lower. I only put premium gas in my car and Shell’s V-​Power is awesome!
The one downside is the carwash. It’s cheap, but you get what you pay for. If recommend just spending an extra $ 3 – 5 and getting your car washed at Palms on Brodie and WM Cannon. The Shell station’s wash left dirt all over my car.

— Gas: Great!
— Pumps: Always full. Sometimes, they are difficult to navigate because of the awkwardly placed entrances. This is a great, and opposite example of walking the labyrinth.
— Store — Items: They always get in the good, new snacks!
— Employees: Almost always either tired-​looking or grumpy.

— higher price than Valero across the street
— fuel pumps often very low (and therefore pump slow)
— line of cars
— pump wouldn’t take my credit card
— literally took 25 minutes to get gas
— attendant *barely* spoke english (typical, but really bad this time)

This is my favorite gas station because:
1. The car wash is easy to use and doesn’t have any weird pipe thingy that you have to drive your tire into that would scratch your rims or get stuck in, like I have in every other place that has one of those stupid guide things. Here, you just drive in and get washed!
2. Always clean and has towels and squeeqees and clean water.
3. If I ever have to go inside, the people are always nice.
4. Easy to get in and out of, lots of clearance to get around people who are slow.

I don’t understand all the hate and (hopefully unintentional) disinformation for this place.
First off, this place DOESN’T sell BEER or ALCOHOL of any type. They also don’t sell lottery tickets. Go on in and check. A long time ago, one attendant told me it was because the owner was Mormon. But that didn’t explain the coffee they sell. This still tells me the owner would rather stick to his beliefs than make just another quick buck, as is evident in our money-​starved world. Seriously, some gas station owners would probably cross their own mother for a Tic Tac. So AMEN to this establishment!
Granted, this place could definitely use some updating, especially the car wash. But hey, a gas station that doesn’t sell beer doesn’t make as much profit. In fact, if you are looking at opening one, it would be a bad business model without the cerveza and wine.
But I’m throwing as many stars at this place because of one thing. The honesty and sincerity of the owner, Lee.
About 5 years ago, my car broke down right outside this gas station. Lee, the owner at the time, actually came out to help. He determined I needed a new battery. He actually got someone else to tend to the store while he drove my needy arse to a close by place to grab a new battery. He then helped me install it.
In my book, this place may not have all the bells and whistles of fancy new gas stations but the customer service was exceptional. And I continue to fill up here hoping I’ll bump into Lee again to thank him for his generosity that day.

Shell Gas is worth driving past. No, really.
This place just, sucks, to put it… The pumps are out, in what I would consider a high frequency. They’re credit card readers are out, again, a high frequency.
The people who work here, are, well, lacking any knowledge related in any way to their job. I cannot remember the exact conversations I’ve had, but the few times I’ve need assistance from inside, usually with a gas pump problem, every time, every location, just ridiculous answers, no help at all. It actually shocks me that one company can have so many of the same issues across many locations.
I have no idea about their selection inside really. I just remember them not having certain, what I would expect common, items. (Candy mainly).
I mean, it is just a gas station, by why make an already annoying, time consuming task painful?
Just go across the street, Chevron I think? Seriously, the issues at Shell are unique to them. No where near the amount of problems just across the street.
Happy Pumping!

This gas station had eight pumps, a dingy looking car wash and your standard stop n’ shop (you know beer, Twinkies, cigarettes and beef jerky). The air and water pumps were in a pile next to the machine and they looked like they’d been parked on top of for years but they worked fine.
I tried to have a conversation with the attendant about my car. It was apparent he didn’t understand English very well, but he was trying to be very helpful. I didn’t use the restroom but i assume it was like every other Shell station.