Gold’s Gym

I’m about 90% sure Golds is a cult. The workers are absolutely useless as «everything can be done online» which is actually a lie. The employees apparently can’t do anything other than stand around up front. One person even told me to come in to talk to someone, when I was told to just look online. They could not have cared less. Then the website is not easy to use, and it is impossible to get out a contract. Even with valid reason they need excessive proof, and it takes too long to process. I’m also not a selfie taking meat-​head at the gym, so it really wasn’t the place for me. For real. It’s a dirty cult of meat-​heads and girls who take selfies in their waist-​trainers. Horrible place.

The low reviews must be pre-​remodel. I’m an out-​of-​towner with an Equinox membership and the downtown Austin Gold’s is the only thing I’ve found that’s on par with EQX. Everything here is sparkling new and top grade, plus there’s tons of everything to boot. The multi-​level experience is a bit strange to get used to but it’s a nice change and it’s Austin so weird is the norm. Get a day pass and GO HERE. Top 5 gyms I’ve ever been to.

Just remember kids — once you sign the contract you can never ever ever get out of it without a major headache — they will lie, cheat and steal to keep you locked in. READ IT FIRST VERY CAREFULLY, READ IT AGAIN, REPEAT IT BACK TO THE EMPLOYEE STANDING IN FRONT OF YOU. If you don’t understand it, DON’T SIGN IT. There are other gyms where you’re more than just another self-​conscious fattie who can’t get laid. Remember — Golds Too Shall Pass.

This location is the best. The staff here are so helpful. This is not my home gym so I asked a staff member where a certain machine was and she showed me everything I needed. I also asked for a really high maintenance smoothie order and the smoothie guy didn’t complain at all. Just questioned my taste in smoothies (which is fair). 10/​10, debating leaving home gym for this.

I would give «0» stars but that isn’t an option. We recently moved and did not have a Gold’s that was as convenient for us and so wanted to cancel our contract once it was set to renew. My wife went over to the location that we signed up at (which was OUT OF HER WAY) to inform them that we would not be renewing. The staff member said that she only needed to call in. So she went home and called in to cancel. They said «no problem — we will take care of it». Low and behold we get charged for ANOTHER contract… We are both full time professionals and now have to add trying to cancel this membership which we have already attempted to do twice to everything else in our life that is going on. It appears that in a money grab to f*ck someone over into another year they have decide to give up on all future business should we move near a Gold’s in the future or wanted to refer friends or family. Golds sucks. Go local.

This place is old school lifting. Great gym feel not super clean in the BR but hey I’m not judging this place based on clean I’m judging this place on getting ripped and the heavy dumb bells. I lift all the weights and the treadmill upstairs in the left corner is perfect for zoning out and knocking out a few miles

Staff is very friendly and there’s lots of space and good equipment. It’s not too packed around 8 to midnight so I like to go then. Members are pretty friendly too so if there are some machines taken I’ll ask to work in with no problems. Check ‘em out!

So I’m giving the gym 3 stars because 2^nd time I work out at this location. When I try to ask questions about anything the staff seems like I’m a bother. Tonight Nikki helped me, I’m not wanting free training lessons I I just want to make sure I don’t hurt myself. Nikki helped and also gave me a quick run down of what I can do since this is really my first time with weights. So Nikki I give you for taking the time to explain my workout. I’m definitely going to think about training sessions… everyone else at that gym take a lesson from Nikki, that’s what customer service is about!

I bought the groupon they offered for three months of service for 49.99. It didn’t even save much over the standard rate. It expired a week ago. I called the golds to see if they would be lenient with the holiday. They said no. It is only good for the face value. This is the typical gold gym service I remember. Year’s ago when I was a member, you had to send a certified letter to cancel. It’s the standard got you mentality.
You can buy a 2 year voucher to the 24 hour across the street from costco for 399.99. There are no hidden or additional fees. It’s much cheaper and a better gym.

Getting a gym membership is such a hassle. Contracts, sign on fees, etc. Why? I only joined here because my girlfriend got her membership comped by her employer. Otherwise I would have shopped around. The treadmills are always breaking and there’s never an out of order sign. You just have to hope someone won’t let you mess with the machine for a few minutes trying to get it to start up. It’s weird too because going two days in a row, I’d find different machines not working.
So much of the weight machines are worn out. Rubber grips are missing or to’ up. There are also some weird dudes who go into the ladies only section of the gym. How creepy. There’s also a large amount of stinky people here. It really detracts from the workout experience. As someone who never wants to smell be it good or bad, I don’t understand why someone can come to the gym smelling like 30 years of body odor erupting out of mount Vesuvius.
I wouldn’t advise going here.

The list goes on and on. I am so happy to be done with this gym. I was looking to save money on a membership but the old adage «you get what you pay for» is adequate to say the least … By far the dirtiest, poorly managed gym I have ever been to in any state. From broken doors leading into the women’s locker room to dirty machines, broken equipment and no paper towels to clean up after a sweaty workout, I hated this gym from day one and nothing changed.

I’ve been going to this gym since June. Where to start? This location does have a lot of weights and Hammer Strength equipment, but it’s dated. There is only one power rack, and it’s always occupied. Also, only 4 of the stair steppers work upstairs, and they’re usually all occupied after 5PM. I overlooked a lot of these issues. The front desk staff was on my «cool list» since they let me keep my post-​workout shake in their fridge. That all changed today when I was told my shake was found on the floor behind the counter, and it lost most of its contents. They didn’t offer to replace it, or apologize. I was a little annoyed. The top of my Ninja container was busted, so not sure what happened, but it wasn’t cool. I really wish they would clean the men’s locker room. It’s absolutely disgusting!
Pros:
— Good/​friendly trainers
— Lots of weights and equipment
— Convenient location
— Open 24 hours
Cons:
— Crowded
— Dirty
— Broken equipment
— 1 power rack
— 1 deadlift station
— 4 stair steppers (really 3 since one is broken)
— Not the best batch of gym members

Worst shower heads I’ve ever experienced. Classes are mediocre. Equipment and free weights are extensive.

I’ve been a member at Gold’s for over 5 years. I also had a membership at the gym across the street, but when I had to choose which membership to keep, I chose Gold’s.
1. The gym is clean. The staff does a great job keeping the equipment, bathrooms, and pretty much everything else clean. They even have spray bottles of sanitizer on every paper towel dispenser for you if needed.
2. Parking is never a problem. I’ve always been able to find a parking spot and not have to circle around the lot to wait for one to open up.
3. There is hardly ever a wait for a machine. There’s even a women’s section.
4. The kid’s club staff is great. The same ladies have been there since I’ve started to put my kids in there. Plus, childcare is included in the membership fee.
5. This location has a great variety of group classes (which is mostly how I work-​out) and all the instructors are so friendly and helpful.
Members are not just the typical muscle-​shirt wearing people, you really have a variety of people from all walks of life who work-​out there.

Gym is ok, nothing to write home about. The 1 star is due to the fact that it is IMPOSSIBLE to cancel your membership without PLEADING for months. I read some of the not recommended reviews which say the same thing. Also got a letter from collections agency even after they double billed us. Keep in mind before joining. Shady business! If you read through all reviews it seems this business is run poorly. Can’t wait to wash my hands of Golds gym.

2 months ago, I would’ve easily given it 4 stars. The membership program has always been shady. Printed but shady. The last couple of months this location has supposedly been getting their TV Provider worked out. Each week, it should be next week. And though it’s been said, many times, many ways that it has nothing to do with their wifi. something’s going on there also. Will be canceling my membership wn next 10 days if not corrected.

If I could give this place 0 stars I would. They operate with very shady business practices.
When I signed up a year ago I was «helped» by one of the managers Minori J. She was so pushy and speed through the contract information so I ended up leaving with without signing up just because of Minori’s behavior. I came back a week later and signed up with another gentlemen who was just a week into the position. I signed a 1 year contract and paid for my last months membership. I asked for a hard copy of the contract and did not receive it till almost a month after my registration.
Circle back to May 2015. I was ready to cancel my contract knowing that it ended that month and that I had paid my last months membership when I signed up. Apparently 1 year memberships revert to month to month after they finish. This was not relayed to me when I signed up. Not only are they going to keep billing me until July but its basically 3 months of unused gym membership.
I contacted Gold’s corporate and those stupid goats only repeated the same scripted lines to me on my several attempts to contact them.
I will be reporting their shady business practices to BBB as well as filing a formal complaint with the FCC.

I’ve only been a member since Jan 18, 2014 and I already do NOT like this facility at all. The Store Manager Russell along with his associates are unprofessional and rude to their guests at this location. They do not take any responsibility for their lack of customer service and their associates not knowing basic store policies.
I was called by Russell himself that I’m being ridiculous! I’m a store manager and I would never call a guest of mine ridiculous! I’ve been hung up on by a front desk Brett or Redt? DO NOT GO THIS GYM!!! NOT WORTH YOUR MONEY AT ALL!!!

I’ve been going to Golds since I moved to Austin in 2013. Never a problem and I like that they’re not like Planet Fitness at all. Really good equipment, and really good hours.

4:45am is not a reasonable time to wake up, no matter what. New baby’s hungry? Swap out the alcohol on a margarita machine for milk, set it up over the crib, and sleep tight. Home intruder? Lock your room door, let the dog eat him, call the po-​po, go back to sleep.
But I do it. It’s stupid., but it’s also THE BEST THING EVER. 5:15 morning workouts mean you finished fine-​tuning your personal temple before the sun’s up, and before you know just exactly what happened. Happy hour after work? Don’t mind if I do because today’s already been PWNED. My favorite instructor here is Boni. She’s always reminding you to «get that lift, get that squeeze.» I got it, Boni. I’m feeling it.
Let’s say waking up early isn’t an option (damn you, late night karaōke/​dancing/​fun events). There are a ton of classes after work. Some days I roll in for step — it ain’t your mama’s step, kids. Burpees, jump squats, and step runs are commonly incorporated here. My calves and butt cheeks wail for days. I do wish they had more BodyAttack, the highest-​intensity cardio at Gold’s, but it’s all good. Every quarter there’s a launch of all these classes (Attack, Step, Flow/​Yoga, Pump) with new music and torture mechanisms, and they go all out with prizes and free air.
They keep late hours and the staff’s friendly, even at 5:15am. They must be crazy. We must all be crazy.
(ETA: Eating nutrient-​rich foods within 30 minutes of a workout maximizes nutrient absorption. I pop any combination of these in a blender: 0% Greek yogurt, almond milk, coconut juice, kale, spinach, papaya, mango, pineapple, apples, bananas & any fruit you think is overly-​ripe. Just cut it up and freeze it for smoothie time. Pow.)