Seton Medical Center Hays

This review is for the ER department, not the in-​patient floors. Ironically, do NOT go to this ER if you are really sick or need immediate attention. I have been there twice, once myself and once with a family member and had the same experience both times. Most recently spent 7 hours trying to get help for someone who was severely dehydrated with a high fever and other issues. Waited 4 hours before we were even put in a room. The staff has been condescending, and just really not concerned, and seriously lacking in cleanliness of ER rooms. It is ALWAYS understaffed and not able to deal with multiple issues at once. I could go on but won’t. In-​patient care has been great when we have needed it, but that ER is a different story. Would definitely go to San Marcos or South Austin if we need emergency attention in this future.