River Rock Dental – South Lamar

I went to the endodontist and the endodontist you referred me to said my tooth wasn’t infected and the antibiotic wasn’t needed nor would stop the pain. He wrote me a script for hydrocodone and gave me my treatment plan. So no you are pushing un necessary antibiotics down people’s throats and leaving them in pain. The endodontist laughed you told me it would go away with antibiotics. Shame on your practice. Don’t listen to this nurse saving face for their awful service. It’s sad. I am getting a new dentist for my son and what’s unfortunate was I loved his dentist at the south park meadows office but they kept screwing up my appointment times or claiming they never put me in the system. If you want a dentist throwing antibiotics out and expecting you to pay over 3 grand because you are in agonizing pain from the cavities in your teeth touching the nerves then great. The endodontist did a cold test and I jumped at multiple teeth. He gave me care credit info and asked me what medication has helped in the past and guess what I’ve taken it in the past from my dentist and doctor who prescribes my other meds. And in case this happens the best you can do is take 3 advil liquid jell caps and alternate with tylenol until you find a dentist who will give you something that will work until you can come up with 3 grand. Instead of leaving you in pain trying to scrape up that sort of money.

I visited the office as a new patient. I was pretty nervous before I came in-​but I had such a good visit I thought I should let everyone know that this is a great office. Everyone explained everything to me and made me feel really comfortable. The dentist was gentle and really nice! I will not be avoiding my cleanings in the future.

Just had a new patient exam and cleaning (ask for their special) and I was very pleased with the service here.
Took a full set of xrays. The tech was focused and did her best at what can be a lengthy procedure. Then, doc came in and took inventory and condition of teeth. She was friendly and knowledgeable. We talked a bit about my teeth and a couple minor issues. She made recommendations but didn’t push hard one way or another.
Then, the hygienist did a cleaning. When I get a cleaning, I look for competence and thoroughness. Ricky did a great job. And when I commended him for it, he said (after «thank you») the one thing you want to here from a hygienist, «well, I kind of have OCD so…». I can’t stand when I get a half-​ass cleaning. Not with Ricky!
I even got a little «goodie bag» with a powered toothbrush on my way out.
Only minor negative would be that the whole visit took a while… 1 hr 20 mins.

I got a cleaning and routine X-​rays done today. The experience was great!
Office — clean and modern (family friendly too)
Service — very professional and thoughtful
Staff — treat you like family
Dr Duggal takes her time to answer all questions and has a light touch for cleaning
Brenda makes you feel very comfortable and explains everything before she starts
Catie in the front makes sure that you feel welcome and ensures that you are aware of your dental benefits so you know exactly what to expect

Great staff. Got me in on time. Very friendly and professional. Would highly recommend for anyone searching for a new dentist.

I had my first visit at this office today. The entire staff was very nice. The doctor was very thorough and kept me informed about every step that she was taking while working with me. She did a great job explaining her observations and my choices. Overall I was very comfortable and satisfied with my experience. I will definitely come back to her for all my dental needs.

The new dentist is amazing. She is very thorough and detailed. New staff also seems very efficient and friendly. Glad I didn’t leave a review when the original dentist was here. This office is now great. I’m not a fan of going to the dentist, but she makes it very comfortable.

My name is Rebecca Musgrave and I have visited this location twice. My first visit I saw Dr. Patel who was amazing!!! He did one filling and half of my sub-​gingival cleaning before leaving to begin his new practice. I felt no pain and was completely happy with my visit… My second visit was awful! I had to get two fillings and finish my sub gingival cleaning. The new dentist was very rushed and seemed to not have time for me. I was given an oral local numbing agent as Dr. Patel had done, however this new woman did not even wait 5 mins to allow the numbing to occur. She then used 4 injections following that which were extremely painful! I am a 27 year old army veteran and I was in tears in that chair– she never apologized or seemed concerned. Then halfway through one filling I felt extreme pain again and her response was «I must have metabolized the medication faster than normal” — that didn’t happen with Dr. Patel. I had to receive an additional injection to be numbed again. The support staff were very nice and seemed to care about the patients where the dentist had no compassion. I have been in the medical field for almost 10 years and I know she had poor client communication skills and practiced even worse medicine. This was my worst dentist visit ever and I will be transferring my care to Dr. Patel.

Dr. Patel was my dentist when I first visited, however he left and started his own practice in Pflugerville called Heritage, I highly recommend him. The support staff here is excellent, the office is nice with private rooms with cable tv. I tried the new dentist once, she was extremely rough and very hurried. I was in much more pain than experienced with Dr. Patel. Even though i live south, i transferred to Dr. Patel in pflugerville. I do not recommend the new dentist here.

My husband and I tried this dentist when they opened up down the street from our house. They were so great that we moved the kids over to them as well. Highly recommend!