Pizza Hut

This Pizza Hut location is close to a lot of residential areas, and is very speedy. I have eaten here many times (carry out) and the staff has always been professional toward me and my fiancé. The quality of the pizza is very good. We order the same pie multiple times and while there are the usual variations in the pie, due to the nature of a restaurant like this, the quality is always great.
The carryout deal for 1 large pizza of 5 toppings for $ 10.00 is pretty great and really helps after a long day of work.
My only complaint is the way to exit for northbound Brodie Lane is not very direct.

When you spend $ 33 on 2 medium pizza’s, breadsticks and a 32 oz diet coke to find that one pizza is wrong when it’s delivered, You should offer to replace it for FREE and not charge a long time customer for delivery of a replacement!!! #BadCustomerService #FAIL #NeverAgain #PizzaHut

We are frequents at this Pizza Hut. When we get there, the screen says our order is ready. Cashier tells me to check the pizzas and I tell her that there was supposed to be three. She rudely tells me that I need to check the two that are on the counter before I get get my other one. I get home and we dig in. I don’t know what they’re doing to the recipes but they need to stop. All of our pizzas tasted like cardboard. No flavor at all. Highly disappointed. I guess dominos will be our go to pizza place from now on.

Awful service, I called in an order and it has been more than an hour and I am still waiting, what a waste of time I should have gone else where

Zero stars. Ordered online for a specific pick-​up time. Arrived 15 min early and cashier was rude saying our order didn’t exist. She said she didn’t couldn’t tell if kitchen had the order but she couldn’t see it on her screen because we were early. I won’t spell out the specific exchange of words but her tone, sarcasm, and blatant rudeness was embarrassing. I called later asking to speak to a manager and I was transferred to the same «cashier» that was rude to us. This time she said she was the general manager. Poor customer service and a poor example of a manager.

This review was for theLittle Caesars that formerly occupied this location.
Convenience is maybe the only thing going for this location. Don’t bother calling in an order. Just show up and take whatever they’re sloppin’ up at the moment. You’ll be a lot happier without expectations of fulfilled call-​ahead orders.

I am a regular at Pizza Hut and this is the first time I ordered from this Pizza Hut. They took about 20 minutes longer to deliver than promised and they got out order wrong, one of the pizza’s seemed undercooked, and forgot one of our pizza’s. It took them almost an additional hour to bring the one they forgot. I talked to shift manager and only made excuses and blamed everyone else. I will not order from this Pizza Hut again.

I usually order a pizza online from this location about twice a month. Delivery is always super fast, around 20 minutes, out of the oven fresh and always correct. Surprised at the low rating. One of the best delivery places ever for me.

HotNReady they ain’t. I went there to get a pepperoni pizza. The ads say that they have them ready, but I’ve been there twice and neither time did they have them.
The first time I waited, because they took my order right away, and I had a decent pepperoni pie, but the three meat pizza was old and terrible (and I think it was because I had to wait for the pepperoni).
The second time I went in, thinking, «maybe they were short staffed last time, I’ll give them another shot… and I’ll just stick to the pepperoni this time to be safe»…
Well, after waiting 12 minutes for someone to take my order (two people behind me came in and then just left, but I was first in line so I waited), dude at the counter finally came to the front and said it was going to be «at least» another 15 minutes for a pizza. I said, «this happened before, aren’t the pizzas supposed to be already ready when you arrive?» «yeah, well, we’re busy.» «Isn’t that something that you should, I don’t know, plan ahead for?» «I don’t know what to tell you. It’s going to be at least 15 minutes, do you want to order?» Looking around, seeing about four other people waiting in a tiny waiting area (one with two kids that were in full freakout mode, probably because they were hungry), and I said, «Nah. I’ll wait until you guys get your act together.»
Yeah, this place needs a complete management overhaul. And someone should consider a DTPA claim related to the concept of «ready made» pizzas. They aren’t ready made, in my experience. They are made to order, just like everyone else.

This location has always offered outstanding customer service. From us ordering for the entire pool on a Sunday, 25 pizzas, to me picking up dinner for myself and the family. Every time they have been polite and accommodating.
Hot and Ready is what I usually get here and the pizza is always on point. Perfect for a cheap and quick meal.
No complaints here. Keep it up guys!

I ordered from the internet and it was delivered without any of my toppings. The girl at the store said I should call to verify my order. I asked for a manager and was told she was with a customer. Bobby got on and claimed he was the manager. Wow, 2 managers in that tiny little carry out only store. Bobby offered to send another pizza out, but it would take 45 minutes or he could give me a $ 10 credit, even though I paid $ 13.50. Bobby told me that he gets multiple complaints about the internet ordering being incorrect. He told me I should just call. I did call and write Pizza Hut corporate office. The good thing about this area is that 5 other pizza places deliver here, so I do not need to waste my money at Pizza Hut.

Always ready on time and correct.

Seriously the worst pizza experience of my life, never again.

I don’t normally eat Pizza Hut. If I’m eating pizza it’s going to be Homeslice, Austin Pizza, or something along those lines. However, they had a special deal going on 2 mediums for $ 6 bucks each… so a friend and I said, why not?
First of all, we placed an online order… that was a joke. We went to pick up the pizza, and the person working the counter had no idea what we were talking about. Internet? What’s that. Online ordering? Never heard of it. So, we ordered again, and waited for the pizzas.
The wait was not that bad, but the pizza was meh.
I guess my complaint is the overall service. The pizza was ‘ok’.

I really dig this place. Let me explain, more often then not there are 4 – 5 teenagers hanging out at my house on the weekends. Now for the most part, I’m not willing to cook for that many picky teenagers, so this place is my lifesaver. It’s about 5 minutes round trip from my house and large pizzas are $ 5.99. Let’s just say I frequent this place most weekends. And wait, it gets better. I was driving down Brodie last night and there was a guy out front with a sign saying those pizza’s are $ 3.99 on Tuesdays. Guess what we had for dinner last night? There boxes say «America’s best value.» I’m not gonna argue with that.

I actually didn’t realize these guys were still around until I passed this location on my way home the other day. I vaguely recall eating one of their pizzas when I was in high school, and thinking it was good. So when I was craving pizza the other night, I checked their website for the number, and gave them a call. The website lists seven pre-​made pizza options, as well as a section for «Custom Pizza», which, as the name suggests, is a pizza that you, the «customer», «customize» yourself. You’ll get why I’m using all the quotes here in a minute. Just be patient. So the «Custom Pizza» — that’s what I wanted.
Here’s how the conversation started:
Me: I’d like to order a Custom Pizza.
Her: A custom pizza, what’s that?
Me: A custom pizza? Well, Your website lists some pre-​made pizzas, and then a section for Custom Pizza.
Her: I don’t know what that is. I’ve never heard of that before. What is that? What is a custom pizza?
Me: It’s a pizza that I pick the toppings for, that I customize.
Her: Ok, fine, all right, so what do you want?
Me: Black olives, mushrooms and pineapple.
Her: That’ll be 8 dollars, ready in 15 minutes.
Me: Well, how many people will that serve?
Her: It’s cut into 8 slices.
Me: Well, how big are the slices?
Her: We can cut them into more slices if you want?
Me: Ok, but how big are the slices?
Her: 8.
Me: What?
Her: Do you have any other questions?
Me: Well, I’m not sure I understand how big it is. I guess I want two of them just in case.
Her: Well, I already ran up the first one, so I’ll have to ring up another one.
Me: Ok.
Her: Do you want me to ring up another one?
Me: Yes.
Her: That’ll be 8 dollars, ready in 15 minutes (then hangs up).
The pizza was gross, btw.

Ordered a large thin crust half pepperoni, half cheese pizza (delivered). Absolutely the worst pizza ever from a Pizza Hut or anywhere. It was way over cooked, looked like it had been under one of those heat lamps for a few hours. inedible

Little Caesars– you were the favorite pizza place of my youth in San Antonio. How I loved your «Simon Says» puzzles and chocolate ravioli. I stood up to anyone on the playground who thought Pizza Hut was better. You guys came with two pizzas to a pack!
Time and location changes all, apparently. You are so close to my house and have ready-​to-​eat pizzas available for a quick dinner solution, which is why you get two stars.
But then you were given over to scary-​looking managers and employees who try to be nice through their scowling.
One experience in particular: they were busy and the pizza girl making the cheese bread and pizzas was pitching a fit from stress. She was working in an area right in front of us, moving slowly, whining, making sarcastic comments, and banging pans together. The manager on duty was too busy making weird jokes with the cashier to take care of the situation and so the couple of us jammed in the small waiting room cautiously watched as this girl made our food, praying it would happen soon so we could leave the madness.
I work in the food industry and understand how easy it is to shut down from the stress on the busy days so I tried to be nice. I looked optimistic and friendly, smiling at her when she looked over at us for another display of childish behavior. When she threw down a box of cheese bread with a pizza and specified it as being for me, rather than the other guests who’d been waiting longer than I had, I thought I’d gotten through to her– that she’d identified me as a friend.
Driving home, I was quite proud of myself and had a mental conversation of why smiles and being friendly make the world go ’round. I got home, with my stomach growling, and set the boxes on the counter. Opening up the box of my trophy cheese bread I realized something was wrong– there was no cheese! It was just a flat piece of pizza bread, cut into it’s regular pieces. I had to laugh considering all my mental pats on the back, but it was ridiculous. This was no mistake from stress– she had still cut the bread in case I might like to dip it in my marinara sauce.
I’ve vowed to never return unless I’m dying from starvation and sub-​standard, instant pizza was the only thing that could save me. Even then I might just pick up a frozen one from the store and wait that extra 20 minutes for it to cook just to ensure it wasn’t made by someone who probably spit on it.

Good, basic pizza without the price gouging or ordering drama of the big boys. For $ 5.55, you can feed an army on 50 bucks or so, be guaranteed a hot pizza that’s right, and save the driver’s tip for dessert. They usually keep the pepperoni pizzas ready for pick up at evening drive time, so you don’t even need to plan ahead.
Can’t go too far wrong here!