Kelly Wendt Photography

Here again is another person who offers A living social deal and then cannot commit to appointment times & deliver the promised service.
I purchased a deal with this photographer and tried multiple times to make appointments only to be put off and told that she was not available for months at a time. I understand if she busy has busy periods of the year, but I was never called on the phone. I was only dealt with through email and an online calendar with very few dates to choose from.
Worst of all, I scheduled a date, she redeemed my voucher money and then told me she couldn’t work on that date and needed me to find another time.
Not a great way to do business or treat potential clients. Don’t overextend yourself by offering deals you can’t keep. Shame on her!

What can I say… WOW! This fun, energetic, joyous character is one amazing photographer. I have had the pleasure of working with Kelly on 2 (soon to be 3) shoots with
and am addicted. She makes the long day fun and fabulous indeed. When I was really unsure how good the photos would be, I was blown away when I saw the final images. Absolute talent. with a cherry (or 2) on top!

Kelly is extremely professional and she was such a delight. Our pictures turned out fabulous and I would highly recommend her to anyone! She was able to take fantastic pictures of my 6 month old at the time and her photos are not your usual run of the mill.

Don’t get me wrong, Kelly is a good photographer, but if you want a photographer that communicates well and gets back with you in a decent timeframe, I would not advise calling to book.
Kelly’s customer service is not up to standard. I feel that has changed over the course of years (we were clients for years). Most recent, we had to reschedule our session due to the rain on 10÷22÷15 When she emailed the day before (about the weather and the possibility of rain and cancellation). The shoot was scheduled in the evening so mid day when the clouds opened up and the rain stopped falling and the sun came out, I emailed Kelly around 1pm ¹⁰⁄₂₂ asking what the plan was.
Silence.
I emailed again asking if we were still on.
Still no reply.
An hour before the shoot, I had to just email and assume that the shoot was not on. I have three year old twins and an 8 month old so it was very stressful.
Then, due to all the flooding of late, our next reschedule date of ¹¹⁄₂ had to be cancelled as well. Since we did not have a contract, and we had intentions of booking in a few months… we thought it best to just call off the photo shoot (who knows when the sopping mess would clear up and dry and we are still (as I write) getting rainfall daily). With very little children, you think a photographer (or anyone for that matter) would understand. No, not at all! Kelly stated that she would not refund us the whole amount we had paid for (with this particular photo shoot), as if the flooding and rain were all our fault?
She even tried to say we paid less than what we actually paid and I had to go in my email to ‘remind’ her that we indeed paid more. She stated that because we prepaid for her ‘special’ back in February, that she would not refund our entire payment. So she was penalizing us for prepaying? Further, she had her own Wedding in May/​June AND we prepaid for ANOTHER bluebonnet photo shoot so we all agreed the Fall would be best for this photo shoot I am reviewing on.
Kelly was extremely rude with her texts and not understanding at all, then later said that maybe her moodiness is to blame due to her pregnancy. Finding out she was pregnant right then and there explained a lot, as I sensed she was going through something in her life. But wow, don’t take your anger out on long time clients who have raved about you with glowing reviews on social media, Unilocal,and google!
She also threw in our face that it’s all about money. No, actually, it is about principle. And if it were all about money, we would have demanded for a refund from our last bluebonnet photo session (done was right before her own personal wedding) as the photos did not even look print worthy so we actually printed none. I am 100% sure she knew what she was sending us but didn’t really care due to her haste and upcoming Wedding. Maybe it was best she not book many, many sessions right before her Wedding if it meant the end result was bad images. But no, we didn’t even say anything about that session because we didn’t want to hurt her feelings.
All these things that transpired is why I am editing my once glowing review on Kelly. If she would have apologized I may have just left it and walked away but she needs to work on her poor communication ‘skills’ and even poorer client relationship mentality/​etiquette (or lack thereof).
Oh, and she did finally refund our amount as I am sure deep down she knew it was only fair. What a headache. Completely unnecessary.

Kelly met my family and I at a secluded beach in the South Haven Michigan area this summer and did a photo shoot for us. She made it so much fun and was able to capture many pictures of us just being us and enjoying our time together as a family. She took all the dread out of the usual «smile and say cheese» type of family photo shoot. Thanks Kelly, we love the pics and will cherish them for years to come and we have had so many compliments on them. You are wonderful and a natural at what you do.

Kelly was put in a unique situation to create pictures for my website. Kelly had to take pictures of my Yoga classes while in action. She did an absolutely amazing job!!! Not one student was disrupted by her picture taking, she quietly did her job and created images that make you feel as if you are in the room.