JRD Windshield Repair

Great customer service from JRD. They responded to my quote request efficiently with a quote that covered all costs — a lot of other places sent me quotes that didn’t include disposal fees, etc. Jeremy is a great representative of the company; extremely friendly and his customer service is exceptional. They started the work on time, said it wouldn’t take longer than an hour and a half, and had me out the door in just 30 minutes. And the amount they charged me matched the amount the quoted me online to the penny. The epitome of a no-​hassle experience. Would highly recommend.

I finally got my windshield replaced after putting it off for while. Once I got the courage and swiftness, JRD quickly replied with a great price and availability the following day. Anthony’s communication was speedy and courteous. Mark did a great job installing the windshield by coming by my work and taking care of it unattended.
I’m happy with the decision!

Dealing with anything car-​related is never a fun experience. Got a chip on my front windshield yesterday while on hwy 71. Spoke to Jeremy on the phone about it and right off the bat I felt comfortable trusting my repair with him. Took my car in this morning, and he fixed it in probably less than 10 minutes. JRD Windshield Repair is professional, affordable, and they definitely made a customer for life in me. Plus, Jeremy himself is one heck of a nice guy. Can’t sing enough praises.

Fixed the chip in my windshield in 10 minutes. This place is a little gem. No flashiness and literally in the parking lot of a gas station. Within minutes my windshield was fixed and I couldn’t even find the chip! He had to show me where is used to be. The young guy working there was super friendly and professional and he knew what he was doing. Wasn’t expecting to leave there with such a great repair. Definitely recommend to friends and they have a groupon right now.

Fast and reliable service. My windshield chipped driving in from AZ and a 5 inch crack ensued. Jeremy filled it within 15 minutes the next morning– no appt. needed. Unfortunately the crack continued to run, sent him an email for a quote and 5 hours later I had a brand new windshield. He took off the $ 50 I had paid for the fill from the replacement price. Ended up being $ 217 all together. Not bad for a replacement. Would recommend– very fast and professional! Watch out for rocks on i10!

Couldn’t ask for more. From the moment I walked in I was greeted even though the only employee was with another customer. Next they quickly guided me thru working with my insurance company to get the cracks in my windshield resolved. 20 minutes later I was on my way! The cracks were no longer visible and I couldn’t of been happier.

Excellent service… excellent job! Would recommend them 100%. Thank you… Our windshield had to be replaced. On time, windshield available… Hope we don’t have to use him again, but if we do, will absolutely return!

My pickup windshield experienced the impact of a rock while traveling on HiWay35. I contacted Jeremy and scheduled a time to come by for a filling. Jeremy explained the process and the anticipated results. He worked swiftly and competently, allowing me to return to work after a minimal amount of down time. This is one of those products/​services that will vet themselves over time. I am hopeful the filling of this chip will inhibit it from spreading into a full blown crack. Time will tell.

Quick, easy, and painless experience. Had a chip in my one month old car that taunted me every single time I got behind the wheel. Jeremy was able to fix the chip in 10 minutes. I highly recommend them if you need a windshield repair.

These guys are PRO-​FESH-​UN-​NAAAL (NO-​TYPO)!!! The previous reviews speak for themselves. I came in bc I got 2 horrific chips while driving on the beloved HWY 290 (I missed the memo that stated, today is the the exact day all of the diesel trucks in North America overstocked and carrying invisible windshield damaging rocks would be using my same morning route to class). Jeremy was super nice, took care of the insurance shenanigans with ease and got me outta there in roughly 20 mins. Oh and did I mention, I didn’t even make an appointment. I waltzed in off the streets fingers crossed that I could get this done and back to school before I was late for class (my tardiness is a completely different topic). Now I’m like what chips in my windshield? Flawless job. These guys are awesome. Highly recommend giving them your business.

Great service! He’s a very nice guy and gets the job done!!! I went in with a Groupon and he seriously took 5 min to fix my windshield. A rock on the highway decided to hit my windshield and made a small crack. You can’t even see the damage anymore. I recommend!

WOW talk about service. It was a bummer to have my car broken into a second time in a two month period. I returned to JRD’s and was again overwhelmed by the courtesy, accommodations, speediness, and kindness of this local shop. I would recommend this company to all!!!

I found these guys from having seen their awesome campaign to replace windows smashed while rescuing dogs left it hot cars (AWESOME). Recently I was driving up 130 when a handful of rocks came bouncing out of the dump truck up the road from me… a rock hit my windshield leaving a nasty ding the size of a nickle on my otherwise perfect glass. I FB messaged JRD with a pic… I received a prompt reply saying most damage like that was fixable and to come on in (I appreciate when business are active on their social media). I live down the street so I drove right over… the owner came out and looked at my van, told me to relax in the AC and fixed my ding in 10 mins… it was only $ 50! They also work with insurance. THIS is the kind of business Austin needs more of… I wish there was a higher rating… and the dudes dog was a sweetheart!

JRD Windshield repair is simply amazing! My wife’s car had a chip so I showed up at 9am. The work was completed in less than 20 minutes. No muss, no fuss and the repair looks great. And JRD has a program that repairs cars whose windows had to be busted out if a child or pet was locked in the car. I salute them!
Overall they truly deserve the 5 Stars I gave them!

I gave them a call and in less than 4 hours someone was sent to my home to replace my windshield. They were quick and courteous. I couldn’t be happier with the results and I didn’t even have to leave my home!

What can I say, of course I came back here for my cracked window needs! The crack repair didn’t hold and I needed the full windshield replaced. I called JRD and they installed it while I worked out at my gym. It looks marvelous and I’m more than satisfied with the pricing. The amount I paid for the initial crack was deducted from the windshield repair. It took the guys about 30 to replace the entire thing and they were very courteous and friendly. My truck looks so much better now!

Such a quick and easy experience. I called late at night and received a call back immediately in the morning. I was able to bring my car in whenever I wanted that day. The entire process took about 20 minutes, maybe less. They handled everything with my insurance company and walked me through the entire thing.
Really great service!

This was a quick and easy and free experience. My insurance covered it with no out of pocket at all. I think JRD has a sign out front advertising this.
I called ahead to make sure it wasn’t too busy. When I showed up they got started on the little chip while I dealt with some insurance hoops. JRD was happy to get the phone call started too. Overall it was about 10 minutes on the phone with my insurance.
The whole thing took less than 30 minutes, and I could barely even tell where the chip was. I don’t think I could find it if I went out to my car now.
Get the repair as soon as you can before the crack propagates and your insurance won’t want to cover it!

I went here because a deal on Groupon, which ended up being more costly than if I had taken it elsewhere (based on what the guy said who changed my oil-​but who knows). Even though it wasn’t as cheap as I’d have liked for a «deal» to be, the service is why I’d refer a friend. Jeremy was not only a friendly guy who was extremely helpful, but he and his staff were so accommodating and went out of their way for me. I accidentally gave them the wrong year of my car and after spending 2 hours working on it, they still didn’t charge me for the error. Extremely great service!

I brought my Fiat into JRD to get my windshield replaced. They had my windshield in stock, so they were able to replace it right away. It did take a little longer than the time he quoted me, but that was due to the weather which was completely out of their control. I was able to pick my car the same day and my windshield looked great! The staff is super friendly and I would definitely recommend JRD for your windshield services.

Called 5 – 6 other places for windshield replacement and jrd had the cheapest. I also chose them because I had a great experiencing calling in. They didn’t put me through to a central operator out of the city, didn’t try to haggle me on price (because up front they already gave me a low price), and didn’t ask me for my contact information up front.
Within the week oswaldo came by and replaced my windshield. He was comical and courteous. Its been 2 weeks and I have had no issues.

So after seeing they had groupon for windshield repair, I decided to give them a call and get a quote for my windshield.
The initial call and quote went smoothly – and the price wasn’t even too bad for my car. A week or so later, I was in touch to set up an appointment. We were set for Friday afternoon, when the guy showed up he realized he had the wrong windshield (they thought I needed one with a rain sensor and it turns out I didn’t. NBD). After talking to his boss, they thought he might actually have the correct one on hand and could replace it anyway – and they decreased the price a bit for me, since the rain sensor was more expensive. Turns out the windshield was also too small – so they were going to need to come back later with the correct windshield.
So after hearing nothing all weekend (after emailing and calling) they email me monday and say they have the correct one and can come by – I told them I wouldn’t be home and Tuesday would be better. So today they call around 3 and say they’re on their way and I’m like perfect. After he arrives, he has my windshield replaced within 45 minutes.
After that, it was literally the most awkward experience of my life. The tech sat outside my garage in front of our cars for 30 minutes after he finished. We weren’t sure what to do (we could see him hanging out and hear his bass loudly in his car) so we just called the shop and told them what was going on. His boss apologized and said he’d call him immediately. Shortly after he moves his van directly into a spot in front of my apartment. So we’re like umm okay… Unsure of whether we should leave or not because he’s just sitting there waiting. And he sits there for another 20 minutes before we call the office again – 4 times and get NO ANSWER. so we eventually call the number on the van, get ahold of the tech and he’s like oh I’m just waiting on so and so to call me back for the next job… But I’ll leave now. Then leaves about 10 minutes later.
I mean, it just was a strange experience. Delivery people don’t sit outside and wait, UPS doesn’t, etc soooo it just overall made our experience with this company awkward and slightly unpleasant…

These guys are SO GOOD. I called them up and they were ready to COME OUT TO MY HOUSE (yes! how incredibly convenient!)…on the same day!
I had done a little research and got a few quotes before I found out about them — their quotes were around 25−30% lower than most of the others I received.
The guy who came out to replace my window was prompt. He called me ahead of time and showed up exactly when he said he would. Super friendly and professional. I had my entire windshield replaced and it was done very quickly — I was shocked! He even went through the trouble to help me move my parking passes that were on the original windshield.
I would recommend them to everyone and anyone.

Stupid 18 wheeler dump trucks and their rock throwing! I was on top of it and went immediately to get the crack filled in at JRD. After the work you could barely even tell, it was more like a hairline fracture. To my disappointment a day later the crack had doubled in size. I went in again to have it filled hoping that this would be the final visit. 2 days after that I could tell that the crack was still growing. I called Jeremy immediately to see what other options there were. He apologized for not being able to fix the crack and then offered to replace the windshield at their cost, $ 160. My car was a lease and I was going to have to get the windshield replaced anyway so that worked for me.
I can’t say for sure whether or not another place could have repaired the crack correctly the first time or if it was just unfixable. I will say that I got great customer service from JRD and Jeremy and I would definitely recommend them to a friend.