HEB

Not my favorite HEB as I prefer the one on Slaughter and Escarpment. Decent place, but could use some housekeeping. People seemed friendly enough. I think Unilocal has the address wrong a bit but will check that out!

If it were possible to give no stars, I would. I try my best to not come here at all, preferring the one in Bee caves or the one on Brodie, but sometimes due to time constraints I’m forced to come here. I hate it. Every time — EVERY damn time I come here I am over charged. EVERY DAMN TIME! Is there not one employee there that knows how to work a scanner? Oh, and fyi? It seems that most of the times that I happen to come here I’m being checked out by the old lady with the sour face, name tag reads Maria.

This HEB store is closest to my house but I will not shop at this location. Been to this store once and that was enough… never again. The produce isn’t fresh, their eggs were old, Ewwww… just very poor quality. Store itself is dirty, unorganized & needs some heavy duty cleaning or better yet a remodel. Store that carry food product have to be clean and organized for quick in and out. It will be efficient for customers and who wants to spend more than 30minutes shopping for groceries and get the heck out of Dodge!!!

I hate grocery shopping. Like HATE it. It’s crowded, people are in my way, I get disoriented, I get claustrophobic. All in all it’s usually a bad experience for me unless I get up and go super early in the morning. Not so at the Oak Hill HEB.
I love that it’s easy to get in and out, I’ve had great luck in the produce section and great selection in the deli. The staff has been amazingly friendly everytime I visit, so nice to get good customer service.

I go out of my way to come to this HEB. It’s never super crowded. You can park. You can go and get $ 5 pizzas at little ceasars while you are there. And since it’s not 24hours, no stockers in the way while you are trying to shop.
There is no organic bulk section… But it’s a smaller HEB.
I only shop at HEB. Best prices. And HEB contributes to the Austin community. They sponsor darn near every fundraising event in Austin.
Cashiers are friendly.

Open from 6 am until 1 am starting this week. If you are shopping for groceries at 1 am, there are bigger issues.
Outstanding pharmacy service. Good product selection. Excellent employees. Yes, this store is overdue for a remodel. Still prefer this earthy location to the bling bling Westlake supermodel.
Very thankful that $ 20 still buys a large selection of fruits and vegetables.

This store is the closest to my house, so I have gone here a few times, although I’ve been disappointed each time. If you are heading out to do some grocery shopping, I suggest to pass this one up. There are too many HEBs in the area to spend time here. This one is dirty, as the other reviews suggest, and do not have better prices to make going here worth it. The fruit and veggie selection is limited and not very fresh. There are some shady characters who hang around the lot sometimes. The staff is not particularly helpful (although some are nice enough). And typically when I go here, I have to go to another store to get a few more items to complete my list. I am choosing to drive an extra mile from now on to avoid this disappointing store.

This HEB rocks in many ways.
No, it’s not the glamorous one in Escarpment with all the dumb Milf-​like Hummer Moms and a «On the Run» café.
This one is down-​to-​earth. It does NOT carry all the «Live life Eco-​Green, but still in excess» baggage that the other one has. Thank you.
This one has milk, bread, beer, bananas and goddammit, they often (depending on the day) BETTER produce than the fancy one.
It’s not updated (You wouldn’t update either if TxDOT was about to build a superhighway there either). And it’s laid out just like the old Piggly Wiggly in Azle Tx 38 years ago. and Dammmit, I like it that way!
I can get in and out in 7 minutes, I can park easily, and has everything you need. Just a good basic Grocery– nothing fancy. Limited Suburban Eco– Bling.

I do not like this store. It smells and isn’t very attractive. However, I award them a second star for having OPI nail polishes at super low prices. I got 4 good colors for $ 10 total. The other manicure supplies weren’t as cheap, but the selection was excellent.

This store is crowded, poorly visualized, and downright in need of a bath. I tried to find some green onions and avocados that another store was out of, and the bins that the fruit were crusty with filth, the floor tile was seriously stained, and I had to shower after leaving this dump.

A-​OK is what this store deserves. No more, no less. I’ve been in here at least once a month for the past twelve years, so I should be an expert. I usually shop the Circle C store now, and sometimes the Brodie store, depending on where my travels take me. But this store fits the bill when convenient, too.
I find this store to be acceptable. No, it’s not the «Beamer» Circle C store that never seems to have everything I need, nor is it the «yuppie» Brodie store that can resemble a third-​world country bomb shelter by the end of the day. But I also don’t find it to be dirty or smelly, certainly no more than any other HEB grocery I shop at or their competition.
it is one of the older of the current HEB supermarkets in town, but the size is about right for fast shopping and reasonable selection. A mild remodel last year took out the photo center and replaced it with a better organized OTC drug section. They also replaced the ancient open-​air freezers with more modern and efficient sealed door units. The remodel has improved the look and feel of the left half of the store.
I will agree that the grocery section on the right is sorely in need of a companion remodel to make it match the (mostly) dry goods section on the left. I gave up on the produce section of this store long ago, but I can say the same of most groceries these days. Produce just isn’t well kept and quality is highly variable. I haven’t had a very recent experience with the meat market, but I have typically found in the past that the quality of the meat was on par or better than that offered by other HEB stores.
I don’t find this store to be scary in the least, so I’m not sure what is scaring the begeebers out of folks. If you want to see a really scary HEB, try the one on Oltorf, or the one on Rundberg, or the one on South First. Now those stores can be downright scary at the right time of day or night!
I must also agree that the entrance/​exit area of this store is far too compressed. Then again, I don’t spend the majority of my time there. In truth, the entire shopping center and parking lot – along with the disastrous «Y» intersection is way too congested and dangerous.
Some of the store managers do need to become better acquainted with their product mix. One night last year, while looking for Kellogg’s Cocoa Krispies, I was told by the manager that «it must not be selling that well». Actually, they were sold out, but these types of answers are typical up and down the whole creation of HEB managers and across all stores.
One of the staff members you do have to meet, though, is Buster. He’s the older gentleman at the door hawking the full meal deals. He will tell you what he likes and what he doesn’t and he’ll even help you find and put all the FMD goodies in your basket. He’s a real gem of a representative for HEB and a genuinely nice human being.
BTW, if you’ve ever seen the HEB pharmacy commercial with the «production prescription assembly line» going – that was shot at this store. So obviously, HEB isn’t too embarrassed of this «ugly duckling» to spotlight it in the media. And this store just happens to some of the friendliest, most helpful, and most knowledgeable pharmacy staff of any of the HEB’s I’ve visited.
Bottom line is that I treat this store as a means to an end. It’s a discount grocery store, far less abominable than the Mal*Wart on Ben White. It lacks a lot of glass, stainless, free samples, and pompous asses in chef’s hats wandering around, but, then again, it doesn’t pretend to be those stores.
So, yes, it’s just an average grocery store in my book. If you want to see a real one-​star «grossery» store, go check out a Super S, or a Brookshire Brothers, a Country Boy, or a Wuest’s. They make day old at this store look like fresh squeezed!

We just moved to Austin from a small town in Washington where we would drive 4 miles out of our way to go to a nicer grocery store. Back home, we did have a store about 2 miles away, but it was a little «yucky,» poor produce, and somewhat scary. The HEB on 71 is like that for us — in fact when we refer to it, we call it by the name of the icky closer grocery store back at home. But, just like in Washington, we shop at the HEB on 71 when we need to make a quick run for something because it is so close. The service is fantastic, though (which merits a higher star than I would otherwise give it). I love HEB — just not this one.

I think its hysterical that no one has reviewed this HEB at the Oakhill Y. It stands squarely between the «high-​faluting» HEBs of Brody and the «ewww» HEBs that I’ve heard about. This is more the «country» HEB.
Its folksy. It isn’t high-​faluting. There is an old dude hawking stuff in the front. The way he talks, I almost assumed that he must be Mr. Butts himself.
This place is ok. They recently «updated» it and it lost some of its charm. It used to have this texas-​themed gift section and really really hokey book and magazine section that clued you in the fact that we are indeed in the bible-​belt. I used to be able to get weird texas stuff here to send away to friends in other places. It is now a bit more modern and cleaner. I guess thats a good thing, but I really miss the book and gift section. The mix of clientele is kinda cool. Since its at the edge of town, you get a good mixture of «actual» cowboys and girls, wearing hats and boots and coming right off the ranch to buy stuff. There is also an interesting diversity of ethnicities and income levels which is pretty cool. You hear a lot of different languages spoken here. I like that.
I wonder if this is the only HEB in town that sells hunting stuff — like those big 55 gallon drums on tripods that sit 20 feet in the air? They sell those in front of the store in deer season. I have no idea how its used, but I know it has something to do with deer hunting. Do you sit in the barrel and hide? How do you get in there? Why don’t these big hunters fall out? But I digress…
The staff tends toward a mixture of the «sullen teen» and «talkative country folk». New-​fangled veggies are a bit of a mystery for most. I bought rutabagas once and I might as well have been checking out alien babies by the pound by the way the gal at the counter looked at them. Make sure to tell them what the vegetables are that you are buying or else they will wildly guess.
Watch out for the meat counter. Not only is the meat not wonderful, but I’ve seen a share of mis-​priced meat. When we once complained about a substantial difference between advertised and marked price meat item, the meat guy individually wrapped us a piece of the cut we wanted, properly priced. But — he never went back and changed any of the overpriced items in the case. Scam? Oh, and the meat counters guys are just a little bit scary-​looking. Hard to explain it, they just are.