Fairfield Inn & Suites Austin North/Parmer Lane

Very impressed! for the price I paid I was expecting much less quality of service and quality of location. The rooms were spacious enough, and very clean, including the bathroom. The staff was super friendly. During breakfast time I noticed the manager around the breakfast area making sure everyone is having a good time at breakfast and even attending to anyone’s needs. He was also clearing used plates off of tables.
The breakfast was also really good! Hot eggs, sausage, potatoes, waffle machine, boiled eggs, bread, bagels, different types of spread etc.etc. there was a LOT! Will definitely stay here when I go back to Austin.

We were in Austin for the F1 race this past October. Our stay was fine, but the day we checked out we decided to take a quick swim before we left. We threw our wet bathing suits in a dryer on the second floor while we finished packing. While on our way to the airport — maybe 20 minutes later — we realized that our suits were still tumbling in the dryer. We did not have time to turn around as we had to catch a flight, so we immediately called the hotel and told them which dryer they were in, and we were told that they would go right up and get them and mail them to us. A week went by and no suits arrived. We called the hotel again and we were told that they would find out what happened to the bathing suits and that they would get back to us. Nobody ever did. I called a THIRD time and left a message for «Sebastian», who is the lost and found supervisor. He never called me back. We are now out more than $ 150 for the bathing suits. Even after three calls, we never heard back. Does somebody really want to wear another’s bathing suit!!! We even offered to [pay the postage to return them to us! I am very disappointed in Marriott. By the way, we have always stayed at Marriott’s and are members of their rewards program.

We stayed at the Westin st the Domain last time with no complaints. However this hotel helped from the very beginning! Kody and Ashley have been absolutely amazing! Accommodating is saying the LEAST! Chris helped out with a free suite upgrade when he heard we were here to support our Marines. He also took care of a last minute reservation from my friend and even gave HER A discount too! Just above and beyond. Will DEFINITELY be back! Kudos Marriott! Far cheaper than other hotels without having to skimp on what is important. Clean suite and great beds too! Nice indoor pool, cookies at the front desk, and infused fruit water stations for all. Top it off with a staff eager to serve and please (Kody, Chris, and Ashley in my experience), and you have one heck of an inexpensive gem. Highly suggest the suite. It’s 2 times a big square footage wise and often only $ 5 difference!
Kody, at the front desk, orders us dinner and went and picked it UP! He insisted on just going above and beyond. This is a Fairfield Inn… not the W! Just so thoroughly impressed I had to post mid vacation at 9:50am! Marriott, if you guys read this kinda stuff… STAFF IS KEY! In this case it seems to have started from the top with a kick ass GM Chris. This allows his employees (Kody and Ashley in this case) to offer unsurpassed customer service, hospitality, and just awesomeness. Once again, 5 stars and excellent job!

I am in town for business and checked into my room immediately once the eork day concluded! Top notch service as soon as you walk through the door! The front desk agents greeted me with a warm smile, check in was smooth, and I was offered a complimentary bottle of water.
Additionally, the front desk agent was very thorough going over the amenities with me including free Wi-​Fi, complimentary breakfast, and 24 hour access to the fitness center!
The room has a very clean and comfy look to it too! Thank you for your hospitality!

Although I prefer Hyatt hotels, I decided to book at Residence Inn Marriott 2 weeks in advance before my business trip due to being close to work. So, Residence Inn tells me the DAY I ARRIVE that many people extended their stay, so I basically got booted out and told they had already arranged for me to stay at Fairfield without giving me an option, since that was their mistake, certainly not mine! So upsetting. So, although the staff at Fairfield were nice (they knew my situation so Im sure they were extra Nice), the hotel was clean, rooms were tiny but still somewhat comfortable, I will not be staying at either Residence or Fairfield again. The breakfast, décor, springy and squeaky beds, bedding, décor and amenities do not compare to the Hyatt.

We stayed here for 2 days and nights. Great location! Clean, great help, great breakfast, GREAT DEAL! Would stay here again anytime!

I really love the Marriott brand and choose them when possible. This hotel was farther out from UT than I hoped, but was the right price. It proved to be a very wise decision because it was one, if not the best Fairfield Inn stay I have ever had.
Exterior of the hotel was clean, I never saw even on piece of debris in the parking lot.
Front desk consistently smiled when guest passed. I needed assistance on a few occasions. They were always on their game, even going out of there way to help with UBER. Check in and check out close to flawless. There was an issue with splitting a bill, but it was easily taken care of.
Housekeeping was superb all four days. If there is one issue it’s communication with the staff, they only spoke Spanish. The room on check in was perfect. Also cleaning service sent out of hotel worked without a hitch and was delivered on time.
Lobby and general area pool and weight room well maintained. There is a computer for guest to use. I had issues with limited access dues to restrictions on there server. The front desk assisted and printed off my airline document for me.
Breakfast area was utilized once, the area is well kept. Nice offerings of hot food such as eggs, sausage and waffles. The woman on staff was attentive to the guest, even leaving the area open over the time to accommodate some late arrivals.
This is one of the few times that someone from the hotel reached out after a stay. This was personal contact by the office manager, not an automated one by Marriott. I replied to his email and gave the great feedback and he responded quickly. This all points to the wonderful management of the property.
The price was right, but it is around 10 miles outside of downtown. However, it may be worth it if you have transportation. If you need to take taxi, or UBER it gets too expensive quick. The hotel is around six years old, but you would think it’s brand new, it’s that well kept up. The staff did say they are due for a minor remodel soon. I would stay at this property again without a doubt.

I just love going to Austin, and I love staying at ”Marriott Village” at Parmer Lane. The people who work at FF are brilliant and happy– indeed sign of a good establishment. CSR Kim in the evenings will talk to you forever and make you feel at home; Ishaaq will have your back to help you figure out your day’s plans. Spiffy clean room. Check out the walking trail around the lake; an excellent place to chill and meditate.
Plus for me was the loads of fresh fruit and Greek yogurt at breakfast. Another plus was the stationary bike in the workout room: emulated the smooth quality I have in my real bike at home. God bless

Good stay for 2 nights… Booked a room last minute on Priceline for $ 50 a night plus tax.
Quiet room, comfortable bed
Everyone was «very» nice
Decent breakfast
Great gym & pool
Great glass shower…
The only thing I didn’t like was the water in the bathroom sink… I was soaked by the time I was finished washing my face!!!

No complaints. Down for Labor Day Weekend. They have a no party policy for the weekend to keep down the noise. I think that is great. Room is clean and cozy. Shower is so nice that it looks out of place.

The only bad thing about this hotel was the shower. Water needles!!! I could barely stand under the shower head because the force of the water was unreal. I tried changing the pressure settings but it was stuck! :(the shower door slammed very loudly and woke up my family. Just FYI, try to catch it before it slams.
The staff was so incredibly kind and helpful. They really went above and beyond and were so genuine. Not just one or two people — every one of them was just as wonderful. It’s apparent that they all liked working there which is a huge sign of a great establishment.
I was worried that our room was next to the elevator but I never heard a peep, not even once. And this was the 4^th of July!
The room was spacious and very clean! It smelled so good and the room was set at a perfect 74° when we walked in which scored them major brownie points! I was hot and the last thing I wanted to do was sit in a hot room waiting for it to cool down.
It was very clean and the furnishings were nice! I liked everything about the room, I just wish the toilet was in it’s own separate room off the bathroom, but it won’t stop me from coming back.
The bed linens were pretty new. I could tell they had either been recently purchased or were high quality and held up well. They weren’t itchy at all! The bed was very comfortable and I consider myself quite picky with beds.
Free wifi, free parking, free yummy breakfast, and it’s super quiet.

Loudest room ever. They gave me a hearing impaired room??? which you would need for any rest. I heard every cough, sneeze, door. The person in next room had the plague. I will NEVER stay here again or recommend this place. The door slamming is constant. Paper thin walls. I didn’t have a shower door so not sure where the guy that posted here about 78k shower door actually stayed. It also is not by any stretch of the imagination quiet.

My wife and I arrived from a long trip from Dayton Ohio for a weekend stay at Fairfield Inn and Suites. We were greeted by Kim who was very friendly. When pulling up our reservation we were informed that our room was not yet ready and would be another hour. Not what I wanted to hear. However, without missing a beat Kim said, «Let me talk to my manager and see what we can do». Almost immediately the hotel manager, (Grant) punched a few keys on the computer and promptly upgraded us to another room. Grant was also very friendly and personable. WOW!!! It was so nice to recieve this level of excellence in customer service. By the way, the room was VERY nice and comfortable. Thank you Grant and Kim for such a wonderful experience!

It’s a Fairfield, so you know what to expect. Located off I-​35 and Parmer, this hotel is pretty easy to navigate. There is plenty of parking. Check in was painless with a very friendly staff.
The room? The room seemed a little smaller than other FIs and no fridge. But the room was clean and as others have said, the bed was extremely comfortable. It has the fancy new glass shower which is huge, but the water pressure was horrible!
The gym?: Excellent. Good variety of cardio and decent selection of free weights.
The breakfast?: Some of your standard fare and then not so standard. Miso soup? Noodles? I have never seen those options before.
If you need a comfortable, reasonably priced place to stay on the North side, this is a good bet.

Great service and quick, easy check in, even without a reservation. Spotless, quiet room with a bed that put me right to sleep. Also, reasonable rates, especially for not having a reservation.

Interesting design with the shower and 78 000 lb glass door/​partition. Not sure I’d have gone with that as it’s gotta be a crash waiting to happen, and what if the hinges start having issues with that door?
Anyways, great shower.
Bed was comfy, and the room was very good, clean and everything worked.
Parking gets tight if you return after 8 pm when the hotel is busy.

On a quick 2 day trip to Austin we decided to stay here as we are Marriot Rewards members. Very pleasantly surprised by all accounts. Very roomy, clean, modern, safe and very affordable.
Honestly this place was cleaner and had nicer finishes than a lot of higher scale hotels. We were very pleasantly surprised.
Only con — small pool

This place was great from the room rate, friendly staff and cleanliness. Located in an area with many places to eat.

Friendly staff, newer hotel. Close to many restaurants and stores. About 20 minutes north of downtown Austin if there’s no traffic.
Water saver faucets in the bathroom are annoying, excessively limiting flow and spraying water outside the sink. The shower door opens in such a way that it blocks access to towels hung on the towel rack. Just a poorly laid out design.
Free breakfast in the morning — cereal, waffles, yogurt, hard boiled eggs, breakfast sandwiches, juice and coffee. No bottled water, unfortunately.

This motel is always clean and very nice staff. I did have a clog problem with the toilet, reported it and found that they did not have someone on duty to de-​clog my toilet. I offered to do the job and recieved some points for my trouble. I will come back to this motel again.